4975 customer service English-speaking jobs in Madrid

clients by developing a thorough understanding of our API products and service offerings. ... We are looking for a Senior Technical Customer Support Specialist to join RavenPack’s Customer Success ... As a Senior Customer Support Specialist, you will work with the Sales and Customer Support teams, supporting ... Responsibilities as a Senior Customer Support Specialist: Supporting both new trials and our existing ... Write Python scripts to help enhance and troubleshoot customer interactions in connecting, retrieving

leading data integration, management, and delivery platform using a logical approach to enable self-service ... Service Multichannel IT Infrastructure; implementation of Logical Data Warehouses and Virtual Datamarts ... This involves maintaining and developing customer relationships; managing customer success; discussing ... Experience in customer-facing positions as a professional services consultant or engineer. ... Job Description The Denodo Customer Success Manager will act as the main interface point with customers

Analyze customer-specific use cases to tailor software solutions. ... Design, implement, and test software for both demonstration and customer applications. ... that showcase the capabilities of their integrated circuits and adapt device drivers for automotive customer

Job Responsibilities Work with our Customer Support Representatives to provide best-in-class service ... The Group Morningstar Client Service Group is the ambassador of our talents and investments aiming to ... Previous experience in a customer focused role (either B2C or B2B) and knowledge of Microsoft Office

with customer and Quintiles management to manage and meet contractual obligations Service Management ... service, and teamwork skills Comprehensive understanding of clinical drug development process Ability ... Lead will be responsible for managing end-to-end delivery of data management services for single/multi-service ... Track service performance and provide leadership to identify root causes of issues and implement remedial ... with Data Operations team, functional leads, project managers and all other stakeholders Support DM service

Ensures excellence in customer service in the store. ... Interaction is of a day-to-day nature, requiring a professional manner, customer service skills, common ... Monitors customer feedback and addresses customer concerns. ... Performance is measured against predefined service level requirements or equivalent metrics. ... Aware of costs and/or service level requirements and expectations. R-20240917-0002 #J-18808-Ljbffr

What you will doThis pivotal role reports to the Director of Service Operational Excellence within the ... You will lead and implement process and application enhancements across service operations in Europe, ... These tools include (but not limited to) Service CRM applications, technician sales lead management, ... operations management will be key as you collaborate closely with regional teams, program teams, and EMEALA service

etc.).• You independently perform the hotline process and customer communication and work in close cooperation ... .• You are responsible for the handling of support requests in projects and service contracts.• You are ... responsible for the technological system service (trainings, inspections, maintenance, remote diagnostics ... field of study.• You established your professional experience in engineering, software development or service

Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions. ... As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working

Relevant work experience in a customer-facing, customer success, or consulting role. ... Job Title: Customer Success Manager Location: Remote (EST Time zone) Salary Range: up to 3000 USD Work ... Position Overview: As a Customer Success Manager, you will be responsible for successfully launching ... This role involves understanding customer business needs, orchestrating monthly business reviews, and ... that any concerns from clients, whether technical or operational, are timely addressed, strengthening customer

Collect and utilize client feedback to continuously improve service offerings and client satisfaction ... Job Title: Customer Success Specialist Location: Remote (CST Time zone) Salary Range: up to 2500 USD ... Position Overview: We are seeking a highly motivated Customer Success Specialist with a solid understanding

Maintain detailed documentation of customer environments and support interactions. ... About the Role We are seeking a dynamic and experienced Customer Engagement Manager (CEM) with a deep ... Gather and share customer feedback to drive product enhancements and address emerging threats. ... What You’ll Do Customer Relationship Management: Serve as the primary contact for customers, providing ... technical expertise in cybersecurity, excellent project management skills, and a passion for ensuring customer

We’ve already topped Money Saving Expert’s poll for the best customer service (twice) and are well on ... Assisting in resolving any issues the customer may have such as loss of service and or installation issues ... Our Customer Care team aim to provide an excellent customer experience, whilst showcasing Cuckoo' ... Owning the customer experience, including installation management, Customer Care and phone number porting ... Each day you'll be: Dealing with customer interactions via phone, email and live chat.

Proven experience in customer success, preferably within the tech industry. ... As a Customer Success Manager, you will project-manage our clients' multichannel campaigns, working ... exceptional value and driving success to our clients, we are currently seeking a dynamic and experienced Customer ... Understand and define Ideal Customer Profiles (ICPs) and buyer personas to tailor outbound marketing ... to deliver a seamless experience, and fostering long-term relationships that enhance retention and customer

As a result, we are eagerly searching for a Customer Success Manager to support us in our growth. ... What you'll do: Account Management: Be the primary owner of customer accounts, ensuring customers ... Monitor and communicate performance: Monitor the performance of the customer's site and have the ... Success Business Know-How: Ability to quickly understand a customer's business model in order ... Ensuring content quality: Guide the customer in creating premium editorial content, including recommending

Person Specification Previous experience in a customer service or related role is essential. ... Your job is to ensure that every customer interaction is handled with the highest level of service and ... of customer satisfaction by providing friendly, courteous, and professional service with resolution, ... Suggest and feedback changes to the relevant teams to enhance the efficiency of the customer service ... service and support.

Person Specification Previous experience in a customer service or related role is essential. ... Your job is to ensure that every customer interaction is handled with the highest level of service and ... of customer satisfaction by providing friendly, courteous, and professional service with resolution, ... Suggest and feedback changes to the relevant teams to enhance the efficiency of the customer service ... service and support.

With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our Saa S platform integrated with Artificial Intelligence. We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.

Relating service metrics to business metrics. ... operations, either BPO or customer experience/customer success teams. ... Optimization of performance metrics (productivity, capacity, idleness) in service operations. ... Data and Process Management Measurement and optimization of service metrics (NPS, CSAT, quality, response ... Quantifying customer feedback and product impact on operations.

Lead technical negotiations with the customer. ... Main Responsibilities : Capture customer needs and product trends, transforming them into opportunities