1968 customer service English-speaking jobs in Catalonia

, and contribute to maintaining high service quality while building strong customer relationships. ... expect from you 2+ years of experience in Service Delivery Management and/or Customer Project Management ... Working closely with experienced colleagues, you help coordinate customer requests, monitor service performance ... project topics Own the service delivery performance to ensure quality, efficiency, and customer satisfaction ... reports, project updates, and customer presentations Maintain documentation and track customer feedback

Help lead our growing Customer Service team We're looking for an experienced Customer Service Team Lead ... You'll work closely with the Customer Service team, Customer Service Supervisors, and a fellow Team Lead ... Proficiency in CRM software and customer service tools. ... to help lead and develop our Customer Service operation as our business continues to grow. ... Minimum of 4 years of experience in customer service, with at least 3 years in a leadership or supervisory

Responsibilities Service & Process Design Analyse existing customer journeys, processes and service flows ... Position We are looking for a Service Designer to help design and transform the customer care services ... or complex organisation Proven experience personally owning and delivering customer‐facing service, ... Care & Continuous Improvement Translate existing customer journeys and service processes into designs ... Design, Customer Experience, Process Design, Service Management or a related field, ideally in a larger

Strong understanding and experience of customer service operations, ITSM principles, and client relationship ... service to a key client. ... Customer Success Manager - French/Spanish Join to apply for the Customer Success Manager - French/Spanish ... quality, performance, and customer satisfaction. ... delivery in a fast-paced, customer-oriented environment.

to pre-renewal, driving engagement, customer value, retention, service communication, and cross-/upsell ... In Spain, we have 112 stores, an online shop, a Logistics Center and Service Hub in Pinto (Madrid), and ... opportunities throughout the customer relationship. ... Description Builds and owns the end-to-end Telco customer lifecycle and loyalty blueprint from onboarding ... Business, Marketing, CRM, Digital Business, or similar Experience in lifecycle management, CRM, and customer

contact as a service opportunity and by delivering outstanding customer care to client associates. ... Global Implementation Program Manager ADP Celergo Organization is committed to providing World Class Service ... to clients by hiring, developing and retaining qualified service professionals; by treating each client ... To ensure a high-quality transition from implementation to service for all products/services with the ... manage efficient global implementation programs of ADP Celergo alongside multiple ADP product and/or service

The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service ... For Essential Proven experience delivering high-touch, premium customer service (Executive travel, hospitality ... practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer ... are seeking outstanding Executive / VIP Business Travel Consultants to deliver an elite, seven-star service ... Collaborating closely with peers to maintain a high-performance, elite service culture What We're Looking

The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service ... For Essential Proven experience delivering high-touch, premium customer service (Executive travel, hospitality ... Perk is a global company with a diverse customer base, and we want to make sure the people behind our ... practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer ... are seeking outstanding Executive / VIP Business Travel Consultants to deliver an elite, seven-star service

and propose related action plans for service improvements. ... As a Customer Experience Lead Specialist, you will take full ownership of customer care activities for ... our strategic Accounts, acting as the single point of contact for all service and supply chain inquiries ... You'll be responsible for managing Order-to-Cash processes, maintaining high service levels, and aligning ... stakeholders Manage daily escalations and issues Monitor relevant indicators that measure the level of service

Senior Performance Analyst- Customer, Rider, Partner Experience [Customer Service] Full-time Glovo is ... You will work closely with country MD's, Operations, Service, Finance and Global HQ functions to ensure ... — balancing efficiency with experience protection Identify structural drivers of value loss across Customer

lifecycle, connecting Marketing, Sales and Customer Service into one revenue engine. ... Health insurance At Netenders, a global leader in wholesale blank apparel, you'll own the full customer ... predictive reactivation Oversee phone channels : call tracking, missed-call recovery, lead attribution Turn customer

Minimum of 3 years of experience as a customer service supervisor, customer relationship management, ... Developing, implementing, and upholding customer service standards to align with Amentum and US Navy ... Experience managing customer service operations in a government, military, or remote environment. ... Training, supporting, and mentoring staff in customer service skills, procedures, and best practices. ... Demonstrated ability to develop and implement customer service training programs for team members.

service, and operations. ... Drive Deployment: Turn customer needs into clear requirements. ... the customer operates, and identify where an agent can create value. ... deploys custom AI agents, primarily for voice conversations, that automate workflows across sales, customer ... Customer leadership: You build trust, lead conversations, and explain complex topics simply.

delivery, and operational excellence of several mission-critical systems supporting Ingram Micro’s customer ... performance‑enabling solutions that will ensure Ingram Micro is at the forefront of innovation for customer ... Job Description: Summary: The Director, Business Systems – Service Platforms & Automation is accountable ... AI capabilities are embedded into core service workflows and are driving measurable KPI improvements. ... high‑value use cases (e.g., agent assist, automation, intelligent routing, knowledge optimization, self‑service

Description Are you ready to be part of Amazon's most innovative and fastest-growing delivery service ... We're revolutionizing the retail landscape by building an ultra-fast delivery service that will delight ... Our Quick Commerce initiative represents the next frontier in customer obsession, focused on bringing ... , delivery partners, and cross-functional stakeholders to ensure operational excellence and protect customer

At the Service Club, talent comes first. ... Service Club is the leading recruitment and training platform for the delivery, mobility, and logistics ... Our mission is simple — to make hiring in the service industry smarter, faster, and more sustainable. ... results-driven Head of Marketplace Growth & Partnership to build the world's leading "Benefits-as-a-Service ... for enterprise clients (Amazon, 3PLs) and executing a global B2C User Acquisition strategy to make Service

delivery, and operational excellence of several mission-critical systems supporting Ingram Micro's customer ... performance-enabling solutions that will ensure Ingram Micro is at the forefront of innovation for customer ... Job Description: Summary: The Director, Business Systems – Service Platforms & Automation is accountable ... AI capabilities are embedded into core service workflows and are driving measurable KPI improvements. ... high-value use cases (e.g., agent assist , automation, intelligent routing, knowledge optimization, self-service

You'll work on customer onboarding and self-service initiatives, building intuitive React interfaces ... The team builds internal and customer-facing tools that help bsport employees work more efficiently, ... What this mission offers A focused, hands-on mission with direct impact on bsport's customer onboarding ... experience The opportunity to work on self-service products that directly improve operational efficiency ... bsport's different departments What will be your impact: You'll contribute to several onboarding and self-service

service skills required Able to communicate at all levels, deal with clients, payroll partners, payment ... The CloudPay culture is built upon on five core values, from which we develop our service, our technology ... of new customers Any other Ad hoc duties as required Experience Needed For This Role High level of customer ... ownership, working with integrity and respect Being a team player is key to our culture Solution and customer

Multi-Cloud Roadmap Define Platform Vision: align business goals (e.g., accelerating deal velocity, lowering customer ... cloud solutions Build Multi-Cloud Strategy: evaluate how different Salesforce products — Sales Cloud, Service ... product thinking DEEP E2E SW CRM ecosystem expertise · 5+ years hands-on with Salesforce Sales Cloud + Service