3566 customer service English-speaking jobs in Madrid
Regional Sales Manager
- Geely Auto España
- Madrid
- March 14
and support dealer service quality, contributing to overall customer satisfaction. ... Operational Support: Collaborate with supply chain and service operations to ensure vehicle availability ... Customer & Brand Advocacy: Ensure effective local rollout of customer satisfaction initiatives (e.g., ... Achieve and exceed assigned annual/monthly targets for sales, market share, profitability, and customer ... Act as the primary brand ambassador within the region, resolving key customer feedback issues with high
Incident & Quality Lead — IT Service Desk (Hybrid, On-Call)
- Giesecke+Devrient
- Madrid
- April 1
across the Service Desk. ... We are looking for an Incident & Quality Lead to join our IT Service Desk / NOC team in Barcelona. ... About the role You will ensure high-quality service delivery, process consistency, and continuous improvement ... and ServiceNow enhancements Provide operational backup when needed What we’re looking for 3+ years in Service
CNS Service Development Engineer – (F/M)
- WIA-Europe
- Madrid
- March 30
We are looking for a CNS Service Development Engineer who will support Service Development activities ... Overview ESSP, created in 2009, is a young and dynamic pan-European service provider, certified by EASA ... operate and provide Communication, Navigation and Surveillance (CNS) services, including the EGNOS service ... billing scheme definition, deployment, and execution Support for the technical assessments:New CNS service ... agreement, annual strategy definition, and follow-up based on the company decision Support to the Iris Service
Assistant Housekeeping Manager
- Celebrity Cruises
- Madrid
- March 26
Superior customer service, teambuilding, and conflict resolution skills. ... Ability to use customer service skills by exercising authority and discretion to satisfy guests in a ... manner consistent with Pillars of Safety, Service and Style Standards. ... Housekeeping Manager owns the guests experience in Staterooms, offering a seamless execution of premium service ... Observes and evaluates staff and work procedures to ensure quality standards and service are met.
Junior Operations & Customer Care Support
- ENGIE España
- Madrid
- March 12
Junior Operations & Customer Care Support Hybrid | Energy Sector | International Environment Are you ... We are looking for a Junior Operations & Customer Care Support professional to join our collaborative
L2 Senior Technical Support Engineer
- Celonis
- Madrid
- April 3
inquiries whilst adhering to Service Level Agreements. ... Contribute actively to Continual Service Improvement (CSI) cycles and initiatives including Knowledge ... Centred Service (KCS)
Prepare and deliver Webcasts on selected technical topics to customers and internal ... You will be located in Madrid and report directly to the Director of Customer Support. ... and driving continuous improvement in support operations:
Provide 2nd Level technical support for customer
Store Manager
- El Gordito
- Madrid
- April 1
Qualifications
Proven skills in Customer Service and Customer Satisfaction to ensure an exceptional ... The Store Manager will oversee the day-to-day operations of El Gordito, ensuring the highest level of customer
Fleet Butler Manager
- Royal Caribbean Group
- Madrid
- March 27
Drives consistency in refined, intuitive, and highly personalized service delivery. ... Duties and Responsibilities: Elevates and advances Butler service standards fleet-wide. ... Deliver workshops, onboarding support, masterclasses, and service refresh sessions. ... Ensure consistent delivery of highly personalized, anticipatory, and professional service.
Senior Manager - Sales & Business Development
- Tata Communications Transformation Services (TCTS)
- Madrid
- March 25
Support strategic partnerships and alliances relevant to TCTS service growth. ... Prior experience working sales or selling telecom SI service portfolios is highly desirable. ... Provide market feedback to internal teams to support service enhancement and portfolio evolution. ... Strong customer relationship management and negotiation capabilities. ... to translate complex telecom SI capabilities into compelling customer value propositions.
Service Data management Owner
- Exclusive Networks
- Madrid
- April 3
Service Systems program and ongoing service operations. ... , and service performance. ... Service, IT, and Finance stakeholders. ... data reliability as a foundation for predictable, scalable service delivery. ... In this role, you will be responsible end to end of the service data lifecycle: ensuring the quality,
Salesforce Developer / Administrator
- Omega CRM, A Merkle Company
- Madrid
- March 11
Service, eCommerce, Marketing, and Analytics. ... Experience developing solutions on Sales Cloud and/or Service Cloud in the Salesforce ecosystem. ... Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as
Customer Experience International Director
- Wolters Kluwer
- Madrid
- April 1
About the Role
The Customer Experience International Director oversees the end-to-end customer lifecycle ... Customer Lifecycle & Value Realization Leadership
Own the end-to-end customer lifecycle, ensuring seamless ... , leading the unified CX international team composed of Customer Success, Value Creation Office, and ... The Director plays a key role in defining the enterprise vision and strategic leadership for customer ... The role is accountable for ensuring a cohesive, value-driven customer experience that promotes long-term
Customer Project Manager/ Kierownik Projektu
- Giesecke+Devrient
- Madrid
- March 31
Social Benefits : Breakfast and lunch service with a wide range of affordable options. ... Customer & Project Management Lead end-to-end customer projects (quality, security, timeline, budget) ... aligned with customer expectations. ... Support customer meetings, presentations, and key project discussions. ... Translate customer requirements into aligned project designs and specifications.
Delivery & service manager / engineer - bess utility
- LONGi Solar
- Madrid
- March 26
Operations Support & Service Management Coordinate post-commissioning support and service activities ... Job DescriptionBESS Delivery & Service Manager / Engineer – Utility Scale ProjectsPosition OverviewThe ... BESS Delivery & Service Manager / Engineer (Utility Scale) is responsible for the execution and lifecycle ... Manage long-term service plans and preventive maintenance.Monitor system performance and coordinate troubleshooting
Comissioning Engineer
- CHINT
- Madrid
- March 19
Strong customer and quality orientation. Teamwork and adaptability to multicultural environments. ... maintenance of large power transformers and GIS equipment, ensuring compliance with quality, safety, and customer ... Control service-related costs (travel, spare parts, shipments) within the assigned budget. ... Maintain technical and service relationships with regional and international customers, ensuring high ... Provide on-site technical service, troubleshoot issues, and coordinate repairs, ensuring a fast and effective
Head Of Field Service Onshore (F/M/D) North, West, South Europe
- Siemens Energy
- Madrid
- April 3
and enforcing operational policies and EHS standards, embedding Zero Harm at all customer sites. ... industrial sector, with strong on‑site Field Service credibility. ... Head of Field Service Onshore (f/m/d) North, West, South Europe – Madrid, Spain
You lead the North, ... West, and South Europe (NWSE) Onshore Field Service sub‑region, ensuring business continuity and enabling ... Your focus spans three pillars: operational service delivery (safe, high‑quality execution and resource
Customer Journey Analytics & Tagging Engineer
- ING España & Portugal
- Madrid
- March 25
Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. ... a talented and enthusiastic MarTech Data Collection Engineer to join our Engagement Funnel Team of Customer ... In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service ( ... Co-create innovative solutions with cross-functional teams to optimize marketing workflows and enhance customer ... Launch, Tealium, Google Tag Manager). • Expertise in digital analytics platforms • Familiarity with customer
Remote Network Support Engineer - Entry Level
- NTT DATA, Inc.
- Madrid
- April 4
Through pre-emptive service incident and resolution activities, this role will restore service to clients ... Performs defined tasks to monitor service delivery against service level agreements and maintains records ... Analyses service records against agreed service levels regularly to identify actions required to maintain ... Provides service recovery, following resolution of incidents. ... or improve levels of service, and initiates or reports these actions.
Networking Remote Field Service Engineer (L1)
- NTT DATA, Inc.
- Madrid
- April 3
Through pre-emptive service incident and resolution activities, this role will restore service to clients ... Performs defined tasks to monitor service delivery against service level agreements and maintains records ... Analyses service records against agreed service levels regularly to identify actions required to maintain ... Provides service recovery, following resolution of incidents. ... or improve levels of service, and initiates or reports these actions.
Customer Insights Specialist
- Körber
- Madrid
- April 3
Overview We are seeking a Customer Insight Specialist to act as the "voice of the customer" within ... Manage the ongoing tracking of key customer metrics such as NPS (Net Promoter Score), CSAT (Customer ... Voice of the Customer (VoC) Program Management Help design, deploy, and manage ongoing customer surveys ... Satisfaction), and Customer Effort Score (CES). ... Insight Generation Develop customer personas and journey maps.








































































