13 customer service English-speaking jobs in Granada

Through pre-emptive service incident and resolution activities, this role will restore service to clients ... Performs defined tasks to monitor service delivery against service level agreements and maintains records ... Analyses service records against agreed service levels regularly to identify actions required to maintain ... Provides service recovery, following resolution of incidents. ... or improve levels of service, and initiates or reports these actions.

SLA agreements* Adherence to quality standards* Team Performance within defined standards and customer ... payroll data* Experience managing a team**At Strada, our values guide everything we do:*** **Anticipate Customer ... Criteria to monitor performance*** Adherence to all Security and Compliance procedures* 100% Attainment of customer ... contract revisions* Manage and identify deviations from the contractually defined standard scope of service ... targets; if targets are not being met, root cause and action to be provided to your manager* Conduct Service

Experience in Service Level Agreements (SLA) metrics and measures Specific Requirements Availability ... functional knowledge of SAP & euHReka platforms, as well as the laws of different countries to optimize the service ... Experience in customer communication skills Experience of working in a global environment. ... Capacity to identify risks Capacity to plan and optimize the human and material resources necessary for service ... functional knowledge of SAP & euHReka platforms, as well as the laws of different countries to optimize the service

Collaborate on service improvements for both customer-specific solutions and the broader SAP/HCM platform ... Propose and implement solutions that enhance performance, quality, and service efficiency. ... Perform integrated testing to ensure solutions meet customer and business requirements. ... You'll work with experienced colleagues to learn how SAP HCM works, understand customer requirements,

projects and access to sensitive (customer) data. ... within the team and representing customer needs, priorities and constraints in every decision Work directly ... Define clear acceptance criteria for each deliverable and sign off completed work on behalf of the customer ... external stakeholders to refine the roadmap and features for targeted markets, ensuring alignment with customer ... our commitment to diversity, visit our blogs: This role may require security clearance required for customer

At Strada, our values guide everything we do: Anticipate Customer Needs – We stay ahead of trends so ... Understand customer requirements to convert worker data for the Workday solution, with support from consultants

Service-oriented with a strong client focus and sense of accountability. ... Be committed to the customer, the team and the project. ... At Strada, our values guide everything we do Anticipate Customer Needs – We stay ahead of trends so our

You play a key role across both commissioning and service phases, helping ensure turbines perform reliably ... Monitor turbine performance and respond to alarms or abnormal conditions Support commissioning and service

Experience with Service Mesh technologies (Istio, Linkerd).

efficient inventory levels and supply continuity.About YouWe are looking for an organized, proactive, and service-oriented

, longstanding brand partner and customer relationships, combined with a tech-focused mindset. ... The unique business model is based on its closed character with an invitation-only customer membership

Excellent oral and written communication skills, with the ability to lead data‐focused discussions and customer‐facing

Excellent oral and written communication skills, with the ability to lead data‐focused discussions and customer‐facing