1 customer service English-speaking jobs in Oviedo

SERVICE ENGINEER L2 y L3 We are seeking a highly experienced Service Engineer L3 to join our service ... Responsibilities Lead the resolution of complex and high-impact incidents in distributed and online service ... the resolution of critical incidents, drive root cause analysis at scale, and actively contribute to service ... performance and recommend improvements Collaborate with engineering and product teams to influence service ... dashboards for SLA tracking and operational visibility Ability to build analytical reports to drive service