412 customer service English-speaking jobs in Community of Madrid

Join Our Global Technology Company – Junior Customer Service Executive (Procurement) We are a Global ... Previous experience in Procurement, Purchasing, Customer Service, or related operational roles is a plus ... Service Executive (Procurement). ... Verify purchases against customer requirements and operational needs. ... seeking a proactive and detail-oriented professional to join our Operations Department as a Junior Customer

service. ... service. ... service experience. ... the customer centre-stage and strive for customer retention and recommendation. ... Our Receptionists are key ingredients we use to deliver an exceptional customer experience; they put

Optimize self-service capabilities, including knowledge bases, FAQs, and customer portals. ... , ensuring exceptional service delivery while driving efficiency through data, process optimization, ... Role Overview The Head of Customer Care will lead and scale a high-performing customer support organization ... Define and execute the customer support strategy aligned with company growth and customer experience ... Required Experience & Skills 7+ years of experience in Customer Support / Customer Operations roles within

service . ... leading and coaching your team members in the KPI achievement with a tireless drive to deliver excellent customer ... centric mindset to build a loyal customer base Drive the use of all available tools and ensure procedures ... long term target achievements Coaching, developing and appraising of the team Implement and maintain a customer

You'll operate within our established Customer Success frameworks, using systems like HubSpot and ... As a Customer Success Representative , you'll own the day-to-day success, retention, and operational ... our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently ... Success, Account Management, or customer-facing roles in SaaS or technical products.~ Proficiency with ... This role is ideal for a highly organized, proactive operator with 3–4 years of customer-facing experience

We deliver innovative, on-site luxury travel solutions at the highest level of service for a global, ... standardsGather, analyze, and report client feedback to continuously elevate service qualityLead, guide ... with the team to resolve client requests and challenges efficiently, discreetly, and at the highest service ... additional languages are a strong advantageDeeply passionate about luxury travel, lifestyle, and premium service

WHO WE ARE Konecta is a leading innovative global service provider in customer management business process ... management solutions – including acquisition, retention, customer service, technical support, and collection ... These services are built on a portfolio of world-class expertise covering customer experience and process ... Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer

customer service teams to ensure timely and effective resolution of customer issues related to washing ... : Prepare regular reports on aftersales performance, including customer satisfaction metrics, service ... Set KPIs for the aftersales department and ensure targets are met. 3.Customer Service Management:Oversee ... Handle escalated customer complaints and ensure a satisfactory resolution. 4.Service Network Management ... Conduct regular audits of service centers to maintain high service standards. 5.Reporting and Analysis

· Previous experience in a guest relations in a hotel environment, front desk, customer service, or hospitality ... service and ensuring a seamless and enjoyable stay. ... The Guest Services Advisor will be the primary point of contact for our guests, providing exceptional customer ... Collection: o Solicit guest feedback through surveys and direct interactions to continuously improve service

efficiency and customer satisfaction Implement and monitor KPIs (availability, fill rate, stock rotation ... demand, and historical data Collaborate closely with Aftersales and Service teams to support workshop ... , terms, and logistics conditions when applicable Ensure accurate parts forecasting based on sales, service ... on-time parts availability Develop and execute parts supply and inventory strategies to meet business and service

Proven experience in professional services focused on consulting, service, and/or solutions, system integration ... Your Role: Customer Engagement. ... We are looking to incorporate a Customer Engagement to join our team. ... Existing customer relationships and networks in energy and utility companies. ... As a Customer Engagement, you will be a trusted technical advisor for our strategic clients.

, and reporting cycles at customer's level. • Effectively manage the service delivery, budget and ... to customer stakeholders. • Define and oversee service-level agreements (SLAs), KPIs, performance metrics ... Thales Spain is looking for a Security Operation Center Service Manager will be responsible for leading ... 's requests on SOC cybersecurity projects and services. • Prepare and present regular service reports ... escalation point and trusted advisor for the customers regarding SOC cybersecurity services. • Respond to customer

At Sotec, we are looking for a Customer Success Specialist to work with our client The Mission: Your ... Role As a Customer Success Specialist, you are fundamentally responsible for championing and delivering ... Direct Correspondence: Manage customer communications and process refunds in strict accordance with company ... Experience: Minimum 2 years of professional experience in Customer Success, Community Management, Advanced

Service, eCommerce, Marketing, and Analytics. ... clients, the focus is on continuously offering new ways for the client to gain value from the product/service ... Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... The Client Partner / Account Manager is responsible for managing client interactions throughout their Customer

Created in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA ... (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Agency ... Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service ... reimbursement if car sharing or bicycling 29 holidays (for full time year) - 30 days after 2 years of service ... participate actively during the corresponding industry qualification milestones, Support to the system and service

Support spare parts and service activities by identifying customer needs during interventions. ... Prepare service reports and maintain accurate documentation. ... Ensure service work is completed safely and in accordance with company standards. ... Your objective is to ensure equipment performance, minimize downtime and maintain strong customer relationships ... About the Role: As a Service Engineer for Mobile Cranes, you are responsible for delivering reliable

Service Level Agreement performance, and being a point of contact in escalations for service-related ... Level Agreement data, Management Information, during service review meetings. ... Service Delivery Manager EPI-USE – Salary €35,000 per annum Location: Office (Madrid) & home based (Hybrid ... ) THE ROLE Due to growth, an exciting opportunity has arisen for a Service Delivery Manager to join ... As a Service Delivery Manager in the EMS bureau team, you will be responsible for liaising with clients

We are looking for a IT Service Specialist with experience in Automic Automation or Control-M, to join ... Advising IT service owners as a specialist in workflow automation Handling incident tickets from the ... Responsibilities: Designing and adapting complex workflows with Automic Automation Engine (UC4) Processing service

and support dealer service quality, contributing to overall customer satisfaction. ... Operational Support: Collaborate with supply chain and service operations to ensure vehicle availability ... Customer & Brand Advocacy: Ensure effective local rollout of customer satisfaction initiatives (e.g., ... Achieve and exceed assigned annual/monthly targets for sales, market share, profitability, and customer ... Act as the primary brand ambassador within the region, resolving key customer feedback issues with high

and support dealer service quality, contributing to overall customer satisfaction. ... Operational Support: Collaborate with supply chain and service operations to ensure vehicle availability ... Customer & Brand Advocacy: Ensure effective local rollout of customer satisfaction initiatives (e.g., ... Achieve and exceed assigned annual/monthly targets for sales, market share, profitability, and customer ... Act as the primary brand ambassador within the region, resolving key customer feedback issues with high