256 customer service English-speaking jobs in Community of Madrid

  • Konecta
  • Madrid
  • November 16
Konecta is a leading innovative global service provider in customer management business process and digital ... management solutions – including acquisition, retention, customer service, technical support, and collection ... These services are built on a portfolio of world-class expertise covering customer experience and process ... Customer Engagement & Consultative Selling Conduct needs assessments and discovery meetings to understand ... Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer
  • HCLTech
  • Madrid
  • November 12
levels of customer satisfaction through providing pre and post-sales technical/functional support to ... The Senior IBM-AIX Engineer is responsible for driving technical service resolution and maintaining high ... Should have experience in doing Knowledge Transitions and working as a customer lead and take ownership ... This position is responsible for providing systems engineering support for Company clients in 24X7 service ... Abiding by Change Management and Problem Management procedures, including complying with the Service
  • Geely Auto International
  • Madrid
  • November 5
Customer Service & Management Establish and maintain an efficient customer service system to ensure customer ... Regularly collect customer feedback and drive continuous improvement in service quality. ... Oversee the customer complaint handling process to ensure timely and effective resolution of customer ... efficient operation of the service network. ... Integrate innovative mobile and digital solutions into the customer experience.
  • Xiaomi Technology
  • Madrid
  • October 19
customer service teams to ensure timely and effective resolution of customer issues related to washing ... : Prepare regular reports on aftersales performance, including customer satisfaction metrics, service ... Set KPIs for the aftersales department and ensure targets are met. 3.Customer Service Management:Oversee ... Handle escalated customer complaints and ensure a satisfactory resolution. 4.Service Network Management ... Conduct regular audits of service centers to maintain high service standards. 5.Reporting and Analysis
  • PSA BDP
  • Madrid
  • November 15
communicate the information of the files in charge to his hierarchical manager Monitoring the quality of service ... Trouble shooting to proactively find suitable solutions in time and manner to the customer. ... Responsibilities Contact with the dedicated customer for instructions / reminder Processing of agent ... Scope Coordination and execution of customer orders in accordance with their requirements and/or procedures ... preventive measures Contact with the warehouse and other subcontractors Duty to inform and advise the customer
  • Homeclub
  • Madrid
  • November 12
Previous experience in customer service is a plus, especially in roles involving issue resolution to ... service and we seek excellence. ... ensure customer satisfaction, including handling both inbound and outbound calls. ... every day makes us a unique company, because we work as a team, we take ownership, we prioritize the customer
  • Falk&Ross Europe
  • Madrid
  • November 11
Our mission is to deliver quality, service, and reliability so that our partners can showcase their brands ... , and conversion rates Think "Service to customers" Key Performance Indicators (KPIs) 1. ... gain a competitive edge Collaborate with internal teams to ensure a smooth onboarding process and high service ... Customer Retention and Satisfaction: Maintain a high level of customer satisfaction, measured through ... Achieve a target for customer retention 6.
  • Em Sherif Group
  • Madrid
  • November 5
ensure satisfaction by responding promptly and courteously to any special requests Answer and solve customer ... follow up Personal skills and abilities High commitment to ethics and confidentiality Excellent customer ... /internal operational issues Guest service Be knowledgeable about Em Sherif service procedures, entertainment ... The Waiter's primary responsibility is to provide friendly, attentive and timely service to ensure ... General Supervise and direct Service runners Stay updated on all Em Sherif policies, memos, procedures
  • Graphic Packaging International - EMEA & APAC
  • Madrid
  • November 5
Working hours are flexible to meet Customer demands. ... JOB PURPOSE Responsible for the electrical installation, service, maintenance and programming of GPI ... The incumbent is a key member of the Technical Service team and partners with our converting and sales ... machinery in customer facilities, including PLCs, HMIs, servo motors, industrial PCs and other electrical ... technical expert, partners with sales and converting manufacturing individuals and teams to resolve customer
  • Omega CRM, A Merkle Company
  • Madrid
  • November 11
Service, eCommerce, Marketing, and Analytics. ... clients, the focus is on continuously offering new ways for the client to gain value from the product/service ... Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... The Client Lead is responsible for managing client interactions throughout their Customer Journey Map
  • UST España & Latam
  • Madrid
  • November 6
We are looking for a IT Service Specialist with experience in Automic Automation, to join our team and ... Advising IT service owners as a specialist in workflow automation Handling incident tickets from the ... Responsibilities: Designing and adapting complex workflows with Automic Automation Engine (UC4) Processing service
  • SGS
  • Madrid
  • November 15
Job Description As a Salesforce Business Analyst, you will be part of our Customer Experience Program ... across various countries on high-visibility projects within Salesforce ecosystem including: Sales, Customer ... business units, bridge IT and business stakeholders, and contribute to the digital transformation of our customer ... across 115 countries, supported by a team of 99,500 dedicated professionals with over 145 years of service ... Service and potentially revenue and marketing clouds as well as some others applications part of our
  • Europrop International
  • Madrid
  • November 6
Act a customer focal point w.r.t. spares quality (ADS, OCCAR and Nations). ... Manage day-to-day issues within EPI organisation together with EPI Design, EPI Programme, EPI Service ... Support and follow up of customer quality issues in coordination with the Quality Assurance Representative ... Good communication, presentation and negotiation skills Very flexible regarding working and service times ... restaurants, open green spaces, bank, post-office, gym, private parking and public transport and shuttle service
  • Royal Caribbean Group
  • Madrid
  • November 12
techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation ... Knowledge of principles and processes for providing customer and personal service including needs assessment ... service, teambuilding and conflict resolution skills Strong planning, coaching, organizing, staffing ... environment Very strong communication, problem solving, decision making, and interpersonal skills Superior customer
  • Fenix Aerospace LLC
  • Madrid
  • November 9
Daily tasks include market research, answer customer RFQs, develop customer relationships, customer service ... assistance by supporting daily tasks, coordinate with the team across the board to ensure excellent customer ... Sales Executive will be responsible for identifying and developing new business opportunities, managing customer
  • MERMEC
  • Madrid
  • November 15
Position Mission The Service Account Engineer and Field Operation Coordinator is responsible for maintaining ... Ability to organize and coordinate team members (technicians and operator) to execute the service. ... centric approach aimed to customer satisfaction but also to company's profit Customer Technical ... Interface during project duration On Field Customer interface and company interface during project ... General Management Activities, continuous interaction with customer and company's employees involved
  • CHINT
  • Madrid
  • November 12
Strong customer and quality orientation. Teamwork and adaptability to multicultural environments. ... maintenance of large power transformers and GIS equipment, ensuring compliance with quality, safety, and customer ... Control service-related costs (travel, spare parts, shipments) within the assigned budget. ... Maintain technical and service relationships with regional and international customers, ensuring high ... Provide on-site technical service, troubleshoot issues, and coordinate repairs, ensuring a fast and effective
  • ING España & Portugal
  • Madrid
  • November 5
Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. ... Act as the Business Guardian of your product/service, ensuring compliance with regulatory and internal ... In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service ( ... needs into actionable requirements for implementation Be a subject matter expert in your product and service ... Strong understanding of customer acquisition funnels and onboarding journeys.
  • IVI RMA GLOBAL
  • Madrid
  • November 5
shaping, delivering, and optimizing the organization's CRM environment to transform the patient and customer ... Experience working in the healthcare, fertility, or life sciences sector with knowledge of patient/customer ... Stay abreast of Salesforce platform developments (e.g., Sales Cloud, Service Cloud, Marketing Cloud, ... Hands-on Salesforce experience with Sales Cloud and Service Cloud (Marketing Cloud and Experience Cloud ... Main responsibilities: Strategic & Advisory Partner with Sales, Marketing, Service, and Operations leadership
  • ATEXIS
  • Madrid
  • October 26
Support business development and proposals: review customer requirements, assist in tender responses, ... Act as subject-matter expert in customer meetings, technical reviews, audits and training sessions. ... Develop technical documentation: engine outlines, maintenance planning documents, service bulletins, ... Lead root-cause investigations of GTF engine events, advise on modifications, upgrades, service bulletins ... Deep understanding of geared-turbofan technology: architecture, gearbox, fan-drive, bypass system, service
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