2 customer service English-speaking jobs in Errenteria

● Analyze Service Desk calls for Desktop Devices and incident data to identify and advice Customer ... . ● Experience with Service management tool – ex – Service now ● Should have good expertise on EUC tools ... ● Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities

Followed ITIL practices for incident, problem, and service request management in corporate environments