3556 customer service English-speaking jobs in Madrid

across 115 countries, supported by a team of 99,500 dedicated professionals with over 145 years of service ... Job DescriptionWe are seeking an experienced IT professional with a strong background in service delivery ... Proven experience managing IT projects and service application support, with a solid understanding of ... The role combines service delivery and project management responsibilities, with a strong focus on coordinating

Configure and enhance the ServiceNow Service Portal and customer-facing interfaces, utilising JavaScript ... We are looking for Senior ServiceNow Engineer, to contribute in a project with one of our global customer ... scripting: o GlideAjax, Business Rules, UI Actions, Client Scripts o JavaScript knowledge, including Service

Ensure accurate and meaningful service level reporting to enable data-driven discussions on service quality ... Do you want to lead a team in an environment where service excellence, reliability, governance and transparency ... In this role, you will guide a binational team in Switzerland and Spain, drive the lifecycle of our Service ... What You Bring Several years of experience in IT Service Management and Governance, Risk & Compliance ... , with strong hands-on expertise in Service Level Management, including the creation, maintenance and

Then our Analytics Engineering & Self‑Service team wants to hear from you. ... Are you passionate about empowering people with data and shaping modern self‑service analytics? ... In this role, you will lead the evolution of our self‑service ecosystem while coaching a small team and ... What You Will Do Shape and Evolve the Self‑Service Operating Model: Drive a decentralized analytics approach

Then our Analytics Engineering & Self‑Service team wants to hear from you. ... Are you passionate about empowering people with data and shaping modern self‑service analytics? ... In this role, you will lead the evolution of our self‑service ecosystem while coaching a small team and ... What You Will Do Shape and Evolve the Self‑Service Operating Model: Drive a decentralized analytics

improvement) Ensure services meet high standards of quality, security, and reliability Drive a proactive, customer-centric ... With more than 145 years of service excellence, we combine the precision and accuracy that define Swiss ... approach to service delivery Lead Projects & Transformations Manage and deliver complex IT projects ... This is a high-impact, end-to-end role where you will operate at the intersection of IT service delivery ... improve processes using data-driven insights and KPIs QualificationsProven experience in IT Service

Engagement (CE), ideally within a support, customer service, or service delivery environment. ... Customer Service Excellence: Demonstrated ability to manage customer expectations, respond to inquiries ... health and service trends. ... self‑service and internal efficiency. ... Manage the D365 service updates when applicable.

service systems, including conversational AI workflows, self‑service customer journeys, internal tools ... and work alongside engineers focused on platform services, integrations, AI orchestration, and self‑service ... service, CRM, telephony, contact center, or workflow automation tools Familiarity with React, TypeScript ... a trip is booked through changes, disruptions, refunds, and customer support interactions. ... Senior Software Engineer - Customer Experience Platform Hopper Madrid, Community of Madrid, Spain About

lifecycle automation, health scoring, and scalable communication models Expand documentation, self-service ... Head of Customer Success Department: Customer Success Employment Type: Permanent - Full Time Location ... , and long-term customer success. ... Lead and Develop the Customer Success TeamLead and develop a team of Customer Success professionals ... , and customer value conversations Experience building Customer Success operating models and lifecycle

Customer Support & After-Sales Service Provide technical support and service coordination after project ... OEMs or suppliers if needed.Maintain strong customer relationships and ensure customer satisfaction. ... Job Description BESS Delivery & Service Manager / Engineer – C& I Projects Position OverviewThe BESS ... Delivery & Service Manager / Engineer (C& I) is responsible for the successful delivery, commissioning ... ownership of the project from contract handover through installation, commissioning, and after-sales service

external stakeholders to ensure seamless operations, achieve budget goals, and deliver outstanding service ... service and operational efficiency while actively promoting, monitoring, and nurturing a positive organizational ... Drive the effective use of technology and POS systems to support sales operations and enhance customer ... maximizing the commercial potential of the merchandise operations by driving sales, optimizing the customer ... locations, ensuring that they align with Real Madrid's brand standards and provide exceptional customer

and aspiration in many ways — from a rich set of career development programs to support of community service ... Work cooperatively with the AspenTech extended team in Sales, Support, Customer success, R&D and Partners ... Ensure customer satisfaction by coordinating with delivery teams (Services and Partners) to achieve stated

techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation ... Knowledge of principles and processes for providing customer and personal service including needs assessment ... service, teambuilding and conflict resolution skills Strong planning, coaching, organizing, staffing ... environment Very strong communication, problem solving, decision making, and interpersonal skills Superior customer

Our expertise includes full‑service capabilities, resourcing, and Functional Service (FSP) solutions. ... Our expertise includes full‑service capabilities, resourcing, and Functional Service (FSP) solutions. ... As a full‑service global CRO, we build solution‑driven teams working toward a healthier future. ... Functional Service Provider (FSP) solutions, matching experienced professionals to roles where they ... Our expertise spans full‑service clinical development, project‑based support, strategic resourcing, and

Work closely with the Service Systems Product Owner, PMO, Service, Finance, and IT teams. ... DUTIES AND RESPONSIBILITIES | About the role The Service System Product Owner Junior supports the Service ... Strong interest in service systems, data, and digital tools. ... Assist in data validation, reconciliation, and analysis across service systems. ... Junior Global IT Service System Product Owner EXCLUSIVE NETWORKS | Introduction Exclusive Networks

#39;s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service ... The Concierge provides a personalized guest service experience, where the anticipation of guests' ... restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service

technologies Service to troubleshoot and resolve network issues in a timely manner Service to develop ... of the company's network Service to proactively monitor and maintain network infrastructure Service ... Service to collaborate with cross-functional teams to ensure seamless network operations and provide ... Goals and deliverables Main Responsibilities & Key Activities Service to analyze network performance ... and identify areas for optimization Service to implement and configure network devices, protocols, and

Through pre-emptive service incident and resolution activities, this role will restore service to clients ... Performs defined tasks to monitor service delivery against service level agreements and maintains records ... Analyses service records against agreed service levels regularly to identify actions required to maintain ... Provides service recovery, following resolution of incidents. ... or improve levels of service, and initiates or reports these actions.

Job Title Field Service Engineer Intern Job Description Minimum required Education: High School Diploma

ServiceNow Architect/Technical Leader with 5+ years experience, ServiceNow CTA or equivalent, expertise in architecture, governance, integrations, and automation.