3556 customer service English-speaking jobs in Madrid

Overview We are seeking a Customer Insight Specialist to act as the "voice of the customer" within ... Manage the ongoing tracking of key customer metrics such as NPS (Net Promoter Score), CSAT (Customer ... Voice of the Customer (VoC) Program Management Help design, deploy, and manage ongoing customer surveys ... Satisfaction), and Customer Effort Score (CES). ... Insight Generation Develop customer personas and journey maps.

Overview We are seeking a Customer Insight Specialist to act as the "voice of the customer" within ... Manage the ongoing tracking of key customer metrics such as NPS (Net Promoter Score), CSAT (Customer ... Voice of the Customer (VoC) Program Management Help design, deploy, and manage ongoing customer surveys ... Satisfaction), and Customer Effort Score (CES). ... Insight Generation Develop customer personas and journey maps.

Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. ... a talented and enthusiastic MarTech Data Collection Engineer to join our Engagement Funnel Team of Customer ... In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service ( ... Co-create innovative solutions with cross-functional teams to optimize marketing workflows and enhance customer ... Launch, Tealium, Google Tag Manager). • Expertise in digital analytics platforms • Familiarity with customer

, Product, and Engineering teams to address customer needs and improve processes Manage customer data ... We are currently looking for a Customer Onboarding Manager in Spain. ... You’ll play a key role in shaping customer experiences and contributing to overall growth. ... mindset Experience resolving customer issues proactively and collaborating across teams Analytical ... The position combines customer interaction, project coordination, and problem-solving to deliver measurable

Build and improve scalable support systems—including help centers, automated flows, and self‑service

Develop end‑to‑end architecture for strategic solutions that enable customer engagement journeys across ... Key Responsibilities Drive the evolution of Commercial EMEA Customer Engagement, including applications ... Milano, Italy Job Description Are you an enthusiastic Manager, Architecture to shape and evolve our Customer ... event‑driven interaction, policy/guardrail design) to enable AI‑assisted workflows responsibly within the customer

The Mission: Your Role 🚀 As a Customer Success Specialist, you are fundamentally responsible for championing ... Direct Correspondence: Manage customer communications and process refunds in strict accordance with company ... Experience: Minimum 2 years of professional experience in Customer Success, Community Management, Advanced

ABOUT THE ROLE The Customer Marketing Manager plays a key role in driving customer‑focused initiatives ... From expanding our network and acquiring new contacts within existing customer accounts to identifying ... Success, Sales, and Revenue Operations—the profile will lead the planning and execution of customer ... Organize and lead 1:1 customer workshops using Launchmetrics data, interpreting insights through the ... Lead the strategic development of customer nurturing programs based on product usage data and intent

Build and improve scalable support systems—including help centers, automated flows, and self‑service

service experience preferred (any industry welcome) Organized and dependable with good attention to ... We are looking for a Travel Customer Representative to assist clients throughout their travel journey ... client experience Qualifications Friendly and patient communicator who enjoys helping people Customer

internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. ... You’ll operate within our established Customer Success frameworks, using systems like HubSpot and our ... About the role As a Customer Success Representative, you’ll own the day-to-day success, retention, and ... This role is ideal for a highly organized, proactive operator with 3–4 years of customer-facing experience

Help monitor customer feedback and identify opportunities to improve the customer experience. ... In this role, you will support the Customer Success team in ensuring that every customer interaction ... A customer-first mindset with strong problem‑solving abilities. ... Exposure to e-commerce operations and customer experience strategy. ... Maintain and update customer information in internal systems and tools.

You are a customer‑first mentality; the ability to empathize and build customer loyalty. ... About You Who You Are: Previous experience in customer‑facing roles. ... Delivering customer enablement training for best practice use of the DMR tools and platforms.

You are a customer‑first mentality; the ability to empathize and build customer loyalty. ... About You Who You Are: Previous experience in customer‑facing roles. ... Delivering customer enablement training for best practice use of the DMR tools and platforms.

Our expertise includes full-service capabilities, resourcing, and Functional Service (FSP) solutions. ... As a full-service global CRO, we build solution-driven teams working toward a healthier future.

, delivering as planned and participating in customer and supplier meetings Technical architecture evolution ... projects Participation in international fora related to CNS (e.g., Eurocontrol, SESAR), gathering customer ... Created in ****, ESSP is a young and dynamic company, a pan European service provider, certified by EASA ... (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Agency ... technical activities focused on Service Provision in the on‑going projects/contracts (i.e., Satellite

PROFILE: Service Development oriented. ... Support to the technical assessments: New CNS service provision schemes (e.g. ... Created in 2009, ESSP is a young and dynamic company, a pan European service provider , certified by ... (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Agency ... CNS Development Engineer - (F/M) We are looking for a CNS Service Development Engineer who will support

Created in ****, ESSP is a young and dynamic company, a pan European service provider, certified by EASA ... (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Agency ... Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service ... participate actively during the corresponding industry qualification milestones Support to the system and service

We are looking for a IT Service Specialist with experience in Automic Automation or Control-M, to join ... Advising IT service owners as a specialist in workflow automation Handling incident tickets from the ... Responsibilities: Designing and adapting complex workflows with Automic Automation Engine (UC4) Processing service

We are looking for an IT Service Catalog and Reporting Administrator (ServiceNow / CMDB) to join our ... Key Responsibilities: • Manage and maintain the service catalog, ensuring accuracy and completeness of ... within the catalog. • Support the creation, updating, and maintenance of service and component-related ... information (GoldenApp & GoldenServ). • Update and document the relationships between service components ... executive-level presentations using tools like Excel and PowerBI. • Enrich and clean the data within the service