1518 customer service English-speaking jobs in Barcelona

Strong understanding and experience of customer service operations, ITSM principles, and client relationship ... service to a key client. ... Customer Success Manager - French/Spanish Join to apply for the Customer Success Manager - French/Spanish ... quality, performance, and customer satisfaction. ... delivery in a fast-paced, customer-oriented environment.

, and contribute to maintaining high service quality while building strong customer relationships. ... expect from you 2+ years of experience in Service Delivery Management and/or Customer Project Management ... Working closely with experienced colleagues, you help coordinate customer requests, monitor service performance ... project topics Own the service delivery performance to ensure quality, efficiency, and customer satisfaction ... reports, project updates, and customer presentations Maintain documentation and track customer feedback

In-depth knowledge of Salesforce Service Cloud and Customer Service processes, case management or customer ... Analyze customer service processes and map functional capabilities in Salesforce environments, mainly ... Experience or customer service model transformation projects Условия: You will be part of teams that ... Service Cloud. ... service channels.

Job Responsibilities Assess the current state of customer service and order management processes across ... Define and negotiate service level agreements (SLAs) and support-level policies for worldwide customer ... Functionally lead and develop Regional Customer Service Excellence Leaders (Americas, EMEA, APAC). ... Co‐own CRM/DCC platform governance with defined swim lanes: Customer Process Excellence owns service, ... Define, track, and improve key global customer service KPIs — including quote turnaround time, order

Availability to travel internationally when required.Strong customer orientation and service mindset.Excellent

The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service ... For Essential Proven experience delivering high-touch, premium customer service (Executive travel, hospitality ... practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer ... are seeking outstanding Executive / VIP Business Travel Consultants to deliver an elite, seven-star service ... Collaborating closely with peers to maintain a high-performance, elite service culture What We're Looking

and propose related action plans for service improvements. ... As a Customer Experience Lead Specialist, you will take full ownership of customer care activities for ... our strategic Accounts, acting as the single point of contact for all service and supply chain inquiries ... You'll be responsible for managing Order-to-Cash processes, maintaining high service levels, and aligning ... stakeholders Manage daily escalations and issues Monitor relevant indicators that measure the level of service

, translating customer needs into value-adding service solutions. ... Job Title Service contract manager Job Description Do you enjoy building strong customer relationships ... You understand how service operations work, can balance customer expectations with business objectives ... Contribute to service sales objectives by developing trusted customer relationships, supporting contract ... Strong commercial awareness with the ability to recognize customer needs and translate them into service

, translating customer needs into value-adding service solutions. ... You understand how service operations work, can balance customer expectations with business objectives ... Contribute to service sales objectives by developing trusted customer relationships, supporting contract ... Strong commercial awareness with the ability to recognize customer needs and translate them into service ... , and proactively identify opportunities to strengthen customer partnerships and grow the service business

Goal , lower to under 3€ Requirements 5+ years in customer service or operations management.

service skills, keeping the customer at the heart of everything you do; Ability to follow standard ... service activities; You already have a successful experience in a technical customer support or similar ... processes and practices within set service levels; Previous experience with CRM systems (such as Salesforce ... We are looking for a full time Customer Support Specialist with passion for technology. ... verbal communication skills in English, with experience in the UKI market; Good interpersonal and customer

service skills required Able to communicate at all levels, deal with clients, payroll partners, payment ... The CloudPay culture is built upon on five core values, from which we develop our service, our technology ... of new customers Any other Ad hoc duties as required Experience Needed For This Role High level of customer ... ownership, working with integrity and respect Being a team player is key to our culture Solution and customer

You'll work on customer onboarding and self-service initiatives, building intuitive React interfaces ... The team builds internal and customer-facing tools that help bsport employees work more efficiently, ... What this mission offers A focused, hands-on mission with direct impact on bsport's customer onboarding ... experience The opportunity to work on self-service products that directly improve operational efficiency ... bsport's different departments What will be your impact: You'll contribute to several onboarding and self-service

It is a customer service position that works with a portfolio of clients, internal teams, and partners ... Requirements: Passion -- Client Service ManagementEducation -- Bachelor's degree from an accredited four-year ... Ensure client deliverables and Service Level Agreements (if present) are being completed timely and accurately ... college or universityExperience -- Minimum of 2 years of professional experience in a service environmentAbility

This role ensures service activation quality, operational excellence, team performance, and customer ... Customer onboarding and customer‐specific deployments in collaboration with Customer Program Delivery ... quality, and customer satisfaction. ... , DevOps, and Customer Success Managers. ... Ensure 24x7 operational readiness for all supported applications, aligning with SLAs and critical customer

design, service transition, user training and communication. ... Identify gaps in service management practices and recommend enhancements. ... Requirements 5+ years of progressive IT Service Management Operations. ... Location Barcelona, Barcelona, ES Job Purpose We are looking for a senior IT service management to support ... of Global IT Services by providing ITSM excellence through policy and process design, documentation, service

Strong commercial mindset with the ability to balance customer value, business objectives, and financial ... the infrastructure, applications and services together with Allianz companies to co-create the best customer ... on commercial matters and service evolution. ... , SaaS, PaaS, or shared service environments. ... Commercial Service Manager About the Job At Allianz Technology, we are driving New Horizon 2030, a strategic

Strong commercial mindset with the ability to balance customer value, business objectives, and financial ... the infrastructure, applications and services together with Allianz companies to co-create the best customer ... on commercial matters and service evolution. ... , SaaS, PaaS, or shared service environments. ... Develop and maintain service agreements, commercial contracts, and related governance documentation.

and executing mitigation and recovery plans before customer impact occurs. ... service, inventory optimization, and network efficiency across a global distribution network. ... Proactively identify supply risks, inventory imbalances, and potential service disruptions, developing ... responsible for ensuring the right inventory is in the right place at the right time while balancing customer

deep trend analysis and research relevant players in a market map and design end-to-end exceptional customer ... We're looking for a highly motivated Business Designer who bridges product strategy and service design ... and service experiences define strategic roadmaps aligned with business priorities and measurable outcomes ... What you will bring: 3 years as an innovation consultant, venture architect, strategic or service designer