1251 customer service English-speaking jobs in Barcelona

, and contribute to maintaining high service quality while building strong customer relationships. ... expect from you 2+ years of experience in Service Delivery Management and/or Customer Project Management ... Working closely with experienced colleagues, you help coordinate customer requests, monitor service performance ... project topics Own the service delivery performance to ensure quality, efficiency, and customer satisfaction ... reports, project updates, and customer presentations Maintain documentation and track customer feedback

Job Responsibilities Assess the current state of customer service and order management processes across ... Define and negotiate service level agreements (SLAs) and support-level policies for worldwide customer ... Functionally lead and develop Regional Customer Service Excellence Leaders (Americas, EMEA, APAC). ... Co‐own CRM/DCC platform governance with defined swim lanes: Customer Process Excellence owns service, ... Define, track, and improve key global customer service KPIs — including quote turnaround time, order

Strong understanding and experience of customer service operations, ITSM principles, and client relationship ... service to a key client. ... Customer Success Manager - French/Spanish Join to apply for the Customer Success Manager - French/Spanish ... quality, performance, and customer satisfaction. ... delivery in a fast-paced, customer-oriented environment.

Retention and Customer Service functions. ... Foster a customer-centric culture focused on service excellence, customer satisfaction, and long-term ... Service Department. ... Strong service orientation. ... Lead, coach, and develop team members, including onboarding and training new employees within the Customer

contact as a service opportunity and by delivering outstanding customer care to client associates. ... Global Implementation Program Manager ADP Celergo Organization is committed to providing World Class Service ... to clients by hiring, developing and retaining qualified service professionals; by treating each client ... To ensure a high-quality transition from implementation to service for all products/services with the ... manage efficient global implementation programs of ADP Celergo alongside multiple ADP product and/or service

Senior Performance Analyst- Customer, Rider, Partner Experience [Customer Service] Full-time Glovo is ... You will work closely with country MD's, Operations, Service, Finance and Global HQ functions to ensure ... — balancing efficiency with experience protection Identify structural drivers of value loss across Customer

The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service ... For Essential Proven experience delivering high-touch, premium customer service (Executive travel, hospitality ... Perk is a global company with a diverse customer base, and we want to make sure the people behind our ... practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer ... are seeking outstanding Executive / VIP Business Travel Consultants to deliver an elite, seven-star service

and propose related action plans for service improvements. ... As a Customer Experience Lead Specialist, you will take full ownership of customer care activities for ... our strategic Accounts, acting as the single point of contact for all service and supply chain inquiries ... You'll be responsible for managing Order-to-Cash processes, maintaining high service levels, and aligning ... stakeholders Manage daily escalations and issues Monitor relevant indicators that measure the level of service

lifecycle, connecting Marketing, Sales and Customer Service into one revenue engine. ... Health insurance At Netenders, a global leader in wholesale blank apparel, you'll own the full customer ... predictive reactivation Oversee phone channels : call tracking, missed-call recovery, lead attribution Turn customer

Location Egham, UK or Barcelona, Spain About the role The Client Success team focuses on customer service ... Strong customer service, communication, collaboration, prioritization, critical thinking and influencing

delivery, and operational excellence of several mission-critical systems supporting Ingram Micro’s customer ... performance‑enabling solutions that will ensure Ingram Micro is at the forefront of innovation for customer ... Job Description: Summary: The Director, Business Systems – Service Platforms & Automation is accountable ... AI capabilities are embedded into core service workflows and are driving measurable KPI improvements. ... high‑value use cases (e.g., agent assist, automation, intelligent routing, knowledge optimization, self‑service

Description Are you ready to be part of Amazon's most innovative and fastest-growing delivery service ... We're revolutionizing the retail landscape by building an ultra-fast delivery service that will delight ... Our Quick Commerce initiative represents the next frontier in customer obsession, focused on bringing ... , delivery partners, and cross-functional stakeholders to ensure operational excellence and protect customer

service, and operations. ... Drive Deployment: Turn customer needs into clear requirements. ... the customer operates, and identify where an agent can create value. ... deploys custom AI agents, primarily for voice conversations, that automate workflows across sales, customer ... Customer leadership: You build trust, lead conversations, and explain complex topics simply.

At the Service Club, talent comes first. ... Service Club is the leading recruitment and training platform for the delivery, mobility, and logistics ... Our mission is simple — to make hiring in the service industry smarter, faster, and more sustainable. ... results-driven Head of Marketplace Growth & Partnership to build the world's leading "Benefits-as-a-Service ... for enterprise clients (Amazon, 3PLs) and executing a global B2C User Acquisition strategy to make Service

You'll work on customer onboarding and self-service initiatives, building intuitive React interfaces ... The team builds internal and customer-facing tools that help bsport employees work more efficiently, ... What this mission offers A focused, hands-on mission with direct impact on bsport's customer onboarding ... experience The opportunity to work on self-service products that directly improve operational efficiency ... bsport's different departments What will be your impact: You'll contribute to several onboarding and self-service

**Cross-Org Skills** + Customer Centricity + Prioritization + Resilience + Team Management + Strategic ... , cost, quality, productivity, resilience, and customer experience. + Drive prioritization of transformation ... management, analytics, digital enablement, and structured problem solving. + Foster a high-performance, customer-focused ... Director, Service Supply Chain Transformation (COE) Director, Service Supply Chain Transformation (COE ... and leading the multi-year transformation strategy for HP's Service Supply Chain organization.

, cost, quality, productivity, resilience, and customer experience. + Drive prioritization of transformation ... Director, Service Supply Chain Transformation (COE) Director, Service Supply Chain Transformation (COE ... and leading the multi-year transformation strategy for HP's Service Supply Chain organization. ... ) **Description -** **Director, Service Supply Chain Transformation Center of Excellence** **About the ... Role** The Director, Service Supply Chain Transformation Center of Excellence is responsible for defining

Multi-Cloud Roadmap Define Platform Vision: align business goals (e.g., accelerating deal velocity, lowering customer ... cloud solutions Build Multi-Cloud Strategy: evaluate how different Salesforce products — Sales Cloud, Service ... product thinking DEEP E2E SW CRM ecosystem expertise · 5+ years hands-on with Salesforce Sales Cloud + Service

Design scalable solutions using Dynamics Sales, Project Operations, Customer Service, and Customer Insights ... Service, and Customer Insights, while guiding delivery teams and advising clients. ... Deep functional expertise in Dynamics Sales, Project Operations, and Customer Service. ... Architect integrations with external systems using Azure services (Logic Apps, Service Bus, etc.). ... Strong understanding of Customer Insights and data modeling.

This role ensures service activation quality, operational excellence, team performance, and customer ... Customer onboarding and customer‐specific deployments in collaboration with Customer Program Delivery ... quality, and customer satisfaction. ... , DevOps, and Customer Success Managers. ... Ensure 24x7 operational readiness for all supported applications, aligning with SLAs and critical customer