7 customer service English-speaking jobs in Basque Country

working environment with the team, and to have a polite and empathetic relationship with users and other customer ... Please note that service is provided in Spanish and English during these hours: M-F 7:00-22:00, S-Su ... requests through various channels (ITSM , portal, Teams, email, phone) to identify user incidents and service ... grasp the nature of problems or request reported by users.Resolve simple and known issues.Execute know service

service. ... Excellent communication skills and customer‑oriented attitude. ... cooperating closely with other support teams performing the following tasks:Provide junior technical customer ... Experience with CAD/CAM software, MES and ERP applications.When needed, travel to subsidiaries or customer ... engineering teams, ensuring clear documentation.Install, configure, and update software applications on customer

deployments, troubleshooting, and solution optimizationTravel within Northern Spain as required for customer ... tailored cybersecurity solutionsDeliver compelling technical presentations, demos, and workshopsInfluence customer ... demonstrate, and deploy Trend AI’s next-generation cybersecurity solutions.You’ll play a key role in shaping customer ... presenting to both technical and executive audiencesA strong passion for cybersecurity and solving complex customer ... stakeholders.What You’ll DoAct as the technical lead for enterprise customers across Northern SpainUnderstand customer

Followed ITIL practices for incident, problem, and service request management in corporate environments

execution of model development and evaluation initiatives, ensuring alignment with product vision, customer

product, technical, legal, and delivery teams to ensure successful contract execution.Provide market and customer

technical findings clearly to both technical and non-technical stakeholders.Demonstrate a data-driven and customer-centric