5621 customer service English-speaking jobs in Madrid

a leadership position, e.g. as Lead of a Customer Service team. ... What We Look For 4+ years of experience in customer care/customer service, with at least 2+ years in ... Service and customer-obsessed mindset. Ability to thrive in a fast-paced and evolving environment. ... Data-driven with experience in customer service software (e.g., Intercom) and CRM tools (e.g., Hubspot ... The Global Lead Customer Experience will manage a team of 5 experts in Customer Experience and Engagement

position, e.g. as Lead of a Customer Service team. ... Requisitos: 4+ years of experience in customer care/customer service, with at least 2+ years in a leadership ... Service and customer-obsessed mindset. Ability to thrive in a fast-paced and evolving environment. ... Data-driven with experience in customer service software (e.g., Intercom) and CRM tools (e.g., Hubspot ... The Global Lead Customer Experience will manage a team of 5 experts in Customer Experience and Engagement

As our Customer and Tutor Value Manager, you’ll be at the forefront of shaping our customer experience ... Document and manage the customer journey, ensuring that customer voices are heard and acted upon to improve ... Customer and Tutor Value Manager (all genders) Madrid, Madrid, Spain The role in a Snapshot Are you ... excited about the challenge of driving customer satisfaction and retention in a dynamic and fast-paced ... Develop and implement proactive strategies to minimize churn and maximize customer satisfaction.

Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions. ... external GxP audits Peer review of audit reports Support and guide operational staff in preparing for customer ... As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working

Keeping ahead of developments in customer service. ... Leading or supervising a team of customer service staff. ... The Opportunity Service Manager is the main interface with Customer. ... Writing reports analyzing the customer service that the organization provides. ... Meeting with other managers to discuss possible improvements to customer service.

Customer feedback/recognition for collaboration and quality of partnering.

Our Customer Support Specialists are spread across the globe to provide top-notch 24/7 service to our ... Ensuring customers receive the best Customer Service possible by responding to them in real-time with ... We believe in: Putting the customer first in everything we do. ... Completing follow-up documentation after each customer ticket. ... Our customers come first, and our Customer Support team is at the forefront!

this is a remote position, you should be based within Europe to ensure you are able to offer the best service ... About the role: We are looking for a Customer Success Client Trainer for Brazil who will be working fully ... Be very customer support focused and have the ability and understanding on how to convey knowledge to ... Work closely with the Customer Success Manager to plan training needs/requirements as well as reporting ... relationship with clients and a solid support for all training needs of the platform throughout the customer

service via e-mail, telephone and internal messaging systems Day to day use of Microsoft Office- Outlook ... Services Practitioner Level 2 Standard will establish an Apprentice's skills to deliver high quality service ... , Word and Excel Identify and manage customer expectations Deal with customer needs over the phone Provide ... customers with advice, guidance and support Helping with customer issues and provide after care Data ... The Apprenticeship will incorporate knowledge of customers and the customer experience, understanding

As the leader for the Customer Identity & Access Management (IAM) team, you will lead a team as both ... As a part of the Security Team, the Customer IAM team provides a user-friendly experience for external ... driving continuous improvement and self-organisation A high level of integrity, result-oriented approach, customer

Create positive customer engagement. ... Customer-minded: you are fundamentally customer-oriented and are able to analyse, blend, and interpret ... Tu misión: Your main goal will be to improve our customer experience and, as a result, our Net Promoter ... Collect, analyse, and report customer experience data and generate insights to enable the rest of the ... Provide consulting and clear interpretation of customer and market data to our business team, integrating

Job Title: Customer Operations Manager B2C Type: Full-time Experience: 3-5 years Location: Madrid ... They will liaise with local B2C operations to ensure an exceptional customer experience, prioritize the ... We're looking for a proactive and strategic Customer Operations Manager B2C to join our team in Madrid ... product team, and support the local head of operations in prioritizing, tooling, and implementing new B2C customer

5 years of relevant data analysis and / or program management experience, ideally in the B2B / SaaS service ... As a Program Manager within the Customer Experience Strategy & Operations (CXSO) team, you will develop ... and coordinate interconnected projects within our organization, with an overall goal of improving the customer ... with CX leadership and relevant cross-functional stakeholders You establish yourself as a data-driven customer ... our Personio Principles, that guide our mindset, behaviors, and the ways we work together : Exceed Customer

The Company offers payment and transaction processing solutions to financial institutions, retailers, service

the Nasdaq software and services, using a strategic customer-centric approach focused on driving customer ... Customer Services is an integral part of Nasdaq’s growth and success. ... This division's mission is to continuously enhance the Nasdaq Customer experience in how they consume ... Delivery and Research & Development and Calypso Cloud Team.Work directly with the customer project team ... business while offering intense and excellent career development opportunities.Team and Role OverviewThe Customer

Its combined strengths in performance media, customer experience, customer relationship management, loyalty ... delivery of unique, personalized customer experiences across platforms and devices. ... Merkle is a leading data-driven customer experience management (CXM) company that specializes in the ... In 2016, the agency joined dentsu, one of the world's biggest media companies to form the Customer ... companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer

a professional environment - Relevant experience in using data analytics to solve problems such as customer ... Senior DSP Manager, EU Delivery Service Partner (DSP) DESCRIPTION The rapidly growing EU Central DSP ... team works across multiple European countries to optimize our end-to-end relationships with Delivery Service ... Management team works across European countries to optimise our end-to-end relationships with the Delivery Service

Description For our Grid Integration Business Unit - Grid and Power Quality Solutions and Service (GPQSS ... Grid and Power Quality Solutions and Service (GPQSS) partners with customers to deliver scalable solutions

Kenna, Nexpose, Tenable, Qualys, etc.); - Service will require a valuation of Qualys; - Service will ... Deliverables: - Service will require technical deployment activities related to Qualys and CMDB data ... Expertise: - Service will require a global technical vision of the main security tools/environments; ... require a valuation of Dashboarding; - Service will require development and improvement of KPIs, metrics ... , and trend analysis for vulnerability management functions; - Service will require PowerShell and Python

You will report directly to the Head of Sales Operations & Customer Service. ... We are looking for a Senior Manager, Growth for the Sales Operations & Customer Service team within our ... Digital Growth: Ownership of the Global Service Customer Experience Strategy including Digital Channels ... and Customer Experience. ... Global Service Business.