11030 customer service English-speaking jobs in Spain

of customer retention. ... WHAT YOU’LL DO You’ll lead the Customer Success team, which -today- includes Implementation and Customer ... Develop and execute customer satisfaction roadmaps for each client. ... Engage with your Customer Success team members to understand them and our actual processes. ... The main metrics you’ll be responsible for are customer retention, engagement, NPS, and upselling.

Enterprise Cloud Services to onboarding/transitioning customers to SAP ENTERPRISE CLOUD SERVICES the overall service ... Cloud Services Customer Office teams and SAP Product Support, as applicable to customer release and ... Virtual customer success partner involved in the accounts, to ensure customer success in reviewing account ... We are looking for you to work as SAP Digital Customer Engagement Manager! What will you do? ... To understand customer requirements about their SAP Landscape and facilitate solutions, technical services

relationship skills and be able to adapt to varying customer needs. ... Participate on-site customer evaluations with primary goal of evaluation success to help drive the growth ... You are responsible to drive growth through successful new product trials in addition to increasing customer ... communication skills Mandarin language will be an advantage Strong presentation skills Outstanding customer ... appropriate solutions to technical issues thru process troubleshooting and root cause(s) analysis to resolve customer

portfolio in terms of Customer Experience, Adoption, Churn & Revenue growth; Own the complete customer ... Be the "voice of the customer" to the rest of the organization; Who are you? ... Are you as comfortable listening to customer feedback as you are providing the feedback to your product ... customer experience; Actively contribute to the improvement of internal processes and procedures; ... To be successful as a Customer Success Representative, we have the following profile in mind: Excellent

The position As a Head of Customer Experience, you will lead the affiliate Customer Engagement ... team that will drive cross-functional Customer Engagement plans and orchestration for key customer segments ... to maximise business opportunities and customer experience. ... We are looking for a talented Head of Customer Experience to join our team in Madrid. ... If you are ready to make a difference in improving internal processes and enhancing customer satisfaction

Experience Improvement tools: Voice of Customer (VoC) programs and analysis methodologies (Customer ... Experience • Act as the voice of the customer within the organization, advocating for customer-centric ... Miravia is looking for a Customer Experience Project Manager: About Miravia: Miravia is a cutting-edge ... Journey together with the internal teams, with an impact on customer experience and internal efficiency ... program to identify root causes • Identify and define initiatives in the different stages of the Customer

✱ Customer Support - How many years of experience do you have in managing Customer Support teams within ... , participated in a United States military operation for which an Armed Forces service medal was awarded ... the veteran's discharge or release from active duty in the U.S military, ground, naval, or air service ... medal veteran – A veteran who, while serving on active duty in the U.S. military ground, naval, or air service ... campaign badge was authorized under the laws administered by the Department of Defense; (4) Armed forces service

Journey and Customer Experience. ... Drive customer satisfaction initiatives by implementing and managing Customer Satisfaction Survey tools ... Experience with Net Promoter Score (NPS) and other tools for measuring customer satisfaction. ... skilled, motivated, and experienced professional to join our HP Industrial Printing organization as the Customer ... Journey/Experience in the industrial printing segment, covering customer prospecting, sales, training

Marketing & Customer Experience Marketing & Customer Experience Marketing & Customer Experience We ... to Measure ambassadors, however, can be found around the globe, due to the personal nature of this service ... Our Marketing & Customer Experience teams ensure that our journey is reflected in every touchpoint, from

Customer Success Manager | WMJ820 Madrid, Community of Madrid Customer Success Manager | WMJ820 Madrid ... Create profiles for personalised advertisingInformation about your activity on this service (such as ... to do the following:Store and/or access information on a deviceAdvertising presented to you on this service ... Use profiles to select personalised advertisingAdvertising presented to you on this service can be based ... on your advertising profiles, which can reflect your activity on this service or other websites or apps

Experience in service and customer support area or related customer assurance and customer facing processes ... Drive the creation of the service manual and the contents of the service trainings. ... Technical communication to service & sales communities. ... Customer focus. Understands customer perception and works towards improving customer experience. ... This includes deep dive data analysis on warranty costs including spare parts consumption and service

Job Responsibilities Work with our Customer Support Representatives to provide best-in-class service ... The Group Morningstar Client Service Group is the ambassador of our talents and investments aiming to ... Previous experience in a customer focused role (either B2C or B2B) and knowledge of Microsoft Office

Customer Operations Manager - (WC181) Madrid, Community of Madrid Customer Operations Manager - (WC181 ... **Why this role matters**:We are currently looking for a Customer Operations Manager, based in Indonesia ... As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing ... Finance, Legal, Deal Desk, Product, Pricing Delivery, and Sales) to support any internal or external customer ... ** You can juggle multiple steps in complex process maps, whilst delivering on tight deadlines. - **Customer

As our customer evolves, we must evolve the service we provide by ensuring seamless onboarding for new ... ·Strong understanding of service operations and its metrics, besides good knowledge on service processes ... initiatives for the HBS Service Business. ... success/ customer value realization; You will be involved in the entire customer lifecycle from pre-sales ... team to achieve and surpass customer expectations.

Has overall sales responsibility for customer relationships and performance of an assigned customer portfolio ... Manage negotiations with the customer on behalf of the company. ... Jobs that manage negotiations with the customer on behalf of the company. ... budget base; pursues and secures business in line with the business objectives Probes and identifies customer ... JOB FAMILY General Sales: Jobs focused on leading the sales relationship between the company and the customer

Role The Service Manager is responsible for engaging and coordinating the team in all day to day service ... service policies while maintaining a professional environment for all team members. ... As the Service Manager you are expected to display decision-making skills that support all company and ... are implemented Support the detection of deviations from the contractually defined standard scope of service ... the Operation Manager Liaise and collaborate with other departments as appropriate, including QA, Service

to the evolving context and needs of the service. ... for this profile, the external service provider will perform the following main tasks: - Development ... The same applies to the list of projects for which the service provider may be asked to work on. ... DESCRIPTION OF THE TASKS In addition to the tasks specified in the DIGIT-TM II Service Requirements document ... The list is not exhaustive, and additional tasks may be requested from the service provider according

Implement self-service reporting strategy and ensure adoption across the organization. ... You will play a pivotal role shaping the 360a view of the customer that enables personalized customer ... Reporting to the Global Customer Engagement Data & Insights Lead, the Global Manager for Customer Engagement ... Ensure data quality, accuracy, and completeness across all customer engagement data sets. ... Job Summary/Purpose : The Customer Engagement team, as part of Sandoz Technology, is responsible for

experiences for merchants, that improve sales conversion, customer loyalty and lifetime value. ... About seQura SeQura's mission is to deliver innovative payment solutions and transformative customer ... Our product platform provides a set of fast, flexible, and secure payments, risk management, and customer ... Product Discovery: Develop a thorough understanding of market dynamics, industry trends, and customer ... Leverage multiple sources of feedback to understand customer needs and pain points deeply and inform

Its combined strengths in performance media, customer experience, customer relationship management, loyalty ... delivery of unique, personalized customer experiences across platforms and devices. ... Merkle is a leading data-driven customer experience management (CXM) company that specializes in the ... In 2016, the agency joined dentsu, one of the world's biggest media companies to form the Customer ... companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer