231 customer service English-speaking jobs in Madrid

service. ... service. ... service experience. ... ; they put the customer centre-stage and strive for customer retention and recommendation. ... RECEPTIONIST Our Receptionists are key ingredients we use to deliver an exceptional customer experience

service . ... leading and coaching your team members in the KPI achievement with a tireless drive to deliver excellent customer ... centric mindset to build a loyal customer base Drive the use of all available tools and ensure procedures ... long term target achievements Coaching, developing and appraising of the team Implement and maintain a customer

levels of customer satisfaction through providing pre and post-sales technical/functional support to ... The Senior IBM-AIX Engineer is responsible for driving technical service resolution and maintaining high ... Should have experience in doing Knowledge Transitions and working as a customer lead and take ownership ... This position is responsible for providing systems engineering support for Company clients in 24X7 service ... Abiding by Change Management and Problem Management procedures, including complying with the Service

customer service teams to ensure timely and effective resolution of customer issues related to washing ... : Prepare regular reports on aftersales performance, including customer satisfaction metrics, service ... Set KPIs for the aftersales department and ensure targets are met. 3.Customer Service Management:Oversee ... Handle escalated customer complaints and ensure a satisfactory resolution. 4.Service Network Management ... Conduct regular audits of service centers to maintain high service standards. 5.Reporting and Analysis

Establish close and long term customer relationship through various customer engagement activities such ... proactive and effective service management Coordinating and managing project teams and service providers ... Developing and implementing service improvement plans. ... Ensuring that the service is highly available and meets requirements. ... Collaborating with other departments to address service-related problems.

Customer Focus: Outstanding customer service skills with a professional demeanor. ... You will also collaborate with various teams to enhance service quality and customer experience. ... Job Summary We are seeking a skilled and customer-oriented Field Service Engineer to provide both onsite ... and remote service and support for our customers. ... Develop and update service instruction documentation.

Service Order Management Oversee and manage service requests, providing guidance and support to delivery ... Customer Engagement Manage complex deployments and communicate detailed project plans and progress updates ... Responsibilities Technical Review Validate technical requirements for complex services, ensuring alignment with customer ... The ideal candidate has a strong understanding of complex service requirements and technical documentation ... Service Transition Execute handover processes to Operations, ensuring all documentation and support

Customer and Data Services team (mainly EDAS and NOTAM/MSI related). ... Project management User and customer oriented. Security knowledge is a plus. Team player spirit. ... Support to theEGNOS Multimodal Adoption plan and/or Customer/User Satisfaction actions assigned to the ... Contribution to research/promotion initiatives within the Customer and Data Services team scope (articles ... Created in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA

Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions. ... Have a service-oriented and organized mindset. ... As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working

Establish close and long term customer relationship through various customer engagement activities such ... proactive and effective service management Coordinating and managing project teams and service providers ... Developing and implementing service improvement plans. ... Ensuring that the service is highly available and meets requirements. ... Collaborating with other departments to address service-related problems.

Ensure In field-service function at customer/partner facilities and test labs, providing services such ... as: -Service Intervention. ... Analyse customer satisfaction. ... Your missions : Analyze/understand Customer application. ... . - Operation & Maintenance Service support for legacy lithium ion products.

Qualifications Skills in Customer Satisfaction and Customer Service Experience in Food & Beverage management ... satisfaction, managing customer service, and maintaining food and beverage standards. ... The Restaurant Manager will be responsible for overseeing daily operations, ensuring high levels of customer

Customer Service Oversight: Manage and grow the external customer service partner to secure 5 reviews ... and ensure a best-in-class customer journey. ... Directly impact our growth and customer experience. ... Supplier & Partner Management: Negotiate with carriers, warehouses and other ops partners to get the best service

Qualifications and Experience Experience: 5+ years in technical support, service-desk or customer-facing ... This role is ideal for someone with a strong background in technical support or service desk environments ... Ensuring the customer experience is top of mind. ... You will be the go-to expert for escalated support cases, ensuring that customer issues are progressing ... You’ll also play a key role in improving our support processes to reduce recurring issues and enhance customer

, and conversion rates Think „Service to customers“ Key Performance Indicators (KPIs) 1. ... gain a competitive edge Collaborate with internal teams to ensure a smooth onboarding process and high service ... Customer Retention and Satisfaction: Maintain a high level of customer satisfaction, measured through ... Achieve a target for customer retention 6. ... You’ll be the face of Falk & Ross on the ground—passionate about our products, sharp on customer needs

Service, eCommerce, Marketing, and Analytics. ... clients, the focus is on continuously offering new ways for the client to gain value from the product/service ... Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... The Client Lead is responsible for managing client interactions throughout their Customer Journey Map

techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation ... Knowledge of principles and processes for providing customer and personal service including needs assessment ... service, teambuilding and conflict resolution skills Strong planning, coaching, organizing, staffing ... environment Very strong communication, problem solving, decision making, and interpersonal skills Superior customer

Previous experience in customer service is a plus, especially in roles involving issue resolution to ... service and we seek excellence. ... ensure customer satisfaction, including handling both inbound and outbound calls. ... every day makes us a unique company, because we work as a team, we take ownership, we prioritize the customer

Service Providers: working with them to be sure that a high standard of quality service is provide, enabling ... and implement service improvement plans. ... Post-Sale Service for truck and fleet tires (nice to have). ... provided by Goodyear's Service Providers for Goodyear contracted fleets. ... Establishing guidelines and service policies to achieve the best mileage performance.

service, associate engagement and shrink Builds a high performance team: • Attracts, recruits and hires ... The brand delivery manager supports growth in sales and service and ensures maximum productivity, profitability ... relations issues • Drives customer loyalty through current brand strategies, including credit and customer ... sales and profit growth: • Fosters a customer-centric culture, where the full energy and activity of ... experience • Analyzes customer experience reports and insights and mobilizes the team accordingly •