485 customer service English-speaking jobs in Madrid

Previous experience in Customer Service, Order Management, or a similar role Customer-oriented mindset ... improvement initiatives within the Customer Service function WHAT DO YOU BRING? ... ABOUT THE ROLE This role is part of the Customer Service team for the Iberia region and is focused on ... delivering a high-quality service to customers while ensuring efficient order management and coordination ... , operational accuracy, and compliance with service level agreements, contributing to the overall performance

Role Mission Ensure service continuity and quality with high sense of customer satisfaction. ... , requests, and service enhancements. ... -Support the maintenance of the Knowledge base in Service Now. ... We are looking for an IT Junior Service Manager (L2) Supportto join our team! ... Act as the single point of contact for multiple stakeholders regarding service maintenance, incidents

Konecta is a leading innovative global service provider in customer management business process and digital ... management solutions – including acquisition, retention, customer service, technical support, and collection ... These services are built on a portfolio of world-class expertise covering customer experience and process ... Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer ... Solution-Based Selling Understand client challenges related to digital transformation, automation, and customer

Requirements: - Customer care · Provide consistent and exceptional standard of customer service; · Go ... He / she provides consistent and exceptional standard of customer service in keeping with the spirit ... Commercial · Deliver quality and consistent service by identify customers' needs and working on client ... care excellence taking care of travelers throughout unique and exclusive customer experience. ... the extra mile to guarantee excellent customer experience to VIP customers; · Provide a warm welcome

We are currently hiring a Team Leader to manage a high-performing Customer Service team for a prestigious ... Manage escalated customer cases and ensure service quality Ensure effective communication between agents ... service, sales, or technical support (leadership experience is a strong advantage) Strong communication ... The Role As Team Leader, you will be responsible for driving performance, engagement, and service excellence ... If you are a German speaker with advanced English and a strong interest in leadership and customer

service. ... leading and coaching your team members in the KPI achievement with a tireless drive to deliver excellent customer ... term target achievements Coaching, developing and appraising of the team Implement and maintain a customer ... centric mindset to build a loyal customer base Drive the use of all available tools and ensure procedures

service, to ensure a seamless customer experience. ... Customer Focus: Commitment to providing exceptional customer service and technical support. ... Our commitment to innovation, quality, and customer service has established us as a trusted partner in ... Adaptability: Flexibility to adapt to changing market conditions and customer needs. ... Customer Support: Provide technical support and guidance to customers, assisting with product selection

, maximizing sales, and delivering top-tier customer satisfaction. ... Sommelier at Zuma, you'll pair exceptional wines and sakes with unforgettable moments, ensuring smooth service ... restaurant A true connoisseur with an extensive knowledge of wines from around the world Naturally friendly, customer-oriented ... will include: Collaborate with the front-of-house team to deliver seamless and efficient wine and sake service ... stock levels and oversee ordering procedures with accuracy and care Monitor and maintain wine and sake service

service quality, to meet client's expectations by offering excellent customer service standards To develop ... service, internal control and back-office activities (stocks, administration, etc.) ... and supervise the team in the correct execution of all company operating and stock procedures Manage customer ... service skills Computer skills and Retail management system knowledge Goal oriented, multitasking Strong ... skills Excellent relationships skills Leadership, confidence, organization, professionalism Strong customer

Familiarity with product incident management, KPIs and service performance monitoring. ... continuous improvement and client engagement, working across PATL's Loan Management System (LMS) and Customer ... Main Responsibilities Build a strong understanding of the LMS and Customer Portal products, including ... Track, analyse and report on product KPIs and service performance, using insights to identify trends, ... perform day to day for clients and internal users, driving product efficiency, usability, reliability and service

(official website, social media platforms, online customer service, and remote technical support) and ... market of mobile phone industry, with solid experience in customer service and operations management ... tools and platforms, such as customer service systems and social media management tools. - Strong data ... . (2) Service Channel Management - Manage and optimize service channels, including the online channels ... service processes to ensure service quality and efficiency and promptly handle user feedback and complaints

As a Regional General Manager – HBS Service Southern Europe, you will have end-to-end responsibility ... MUST HAVE: 10+ years of experience in the industrial or technology sector 5+ years of experience in a service ... You will also ensure a safe and engaged workforce and with high customer satisfaction. ... Understanding how to translate customer goals to solutions with software-industrial technology. ... Responsibilities Key Responsibilities: Accountable for Profit & Loss and sustainable growth Manage customer

to customer initiated calls to activate a service, request a product/service change, schedule an installation ... issues for resolution to customer service reps) •Primary focus is selling Inbound work includes: •Responding ... service (logging requests, activating accounts, setting up service appointment times, etc., transfers ... of the customer initiated interaction Outbound work includes: Initiating calls to potential customers ... Outbound) work is typically performed in a call center environment and focuses on: •Nominal inbound customer

You will do this by responding to and resolving, in a timely manner, client's requests such as service ... requests, change requests or operational incidents Update security devices according to service roadmap ... engineers Follow vendors' roadmaps to: understand platform's new features, identify synergies with our service ... provide customers with the best experience through their journey into our Managed Detection and Response service

Snowflake Data Engineer to support a large-scale cloud data migration. Build and optimize ETL/ELT pipelines, lead migration from legacy systems to Snowflake, and develop Snowflake objects. Requires strong Snowflake experience, advanced SQL, data migration expertise, and scripting skills.

Resolve customer requests (questions, functional errors, service requests) without the need for escalation ... Role Overview We are looking for a Support Consultant who can deliver excellent service to clients and ... Key Responsabilities Respond to customer inquiries accurately, whether by phone or email. ... Follow up on customer requests to ensure that their technical issues are fully resolved. ... Customer Support Junior Madrid / Hybrid Model Simplifae is a European brand that unites the leading eTendering

➢ Customer Service: Provide exceptional customer service, respond to inquiries, and provide detailed ... ➢ Data Recording: Maintain accurate and up-to-date records of all customer interactions in the customer

Drives consistency in refined, intuitive, and highly personalized service delivery. ... Deliver workshops, onboarding support, masterclasses, and service refresh sessions. ... Duties and Responsibilities: Elevates and advances Butler service standards fleet-wide. ... Ensure consistent delivery of highly personalized, anticipatory, and professional service.

internal service and technology owners. • Carries out the Product Manager responsibilities for the Service ... We are looking for a talented Service Now professional specializing in ITSM Catalog Management to join ... Now or any other Service Management Application. • Upper-intermediate level of English (B2/C1). ... Key Responsibilities • Responsible for the maintenance of the IT Service Catalogue in conjunction with ... Skills Essential: • 3 years of experience on Catalogue Management & CMDB modules preferably in Service

communication and stakeholder management skills Strong organisational and problem-solving abilities Customer-focused ... Service Operations Specialist Madrid - hybrid working, 2 days in the office per week IT Consultancy - ... disruptions Monitoring Incident queues and driving timely resolution in line with service expectations ... Management or Service Operations environment Strong understanding of Incident, Problem, and/or Change ... The Role You'll be responsible for helping manage service operations activities across a complex technical