222 customer service English-speaking jobs in Madrid

  • FJN Solutions
  • Madrid
  • January 25
Customer Service Representative - Travel and Medical Insurance - €25k We are seeking a dedicated and ... motivated Customer Service Representative to join our clients Health and Travel Insurance team. ... Experience with customer service platforms, CRM tools, or insurance-related systems is a plus. ... Service-Oriented: Demonstrates a passion for helping others and actively seeks solutions to customer ... Experience: Prior customer service experience is preferred, especially in healthcare, insurance, or travel
  • Konecta
  • Madrid
  • January 16
Konecta is a leading innovative global service provider in customer management business process and digital ... management solutions – including acquisition, retention, customer service, technical support, and collection ... , Service Level Agreement (SLA) monitoring). 3. ... Manage relationships with external vendors and service providers to align requirements (contract negotiation ... These services are built on a portfolio of world-class expertise covering customer experience and process
  • Uponor
  • Madrid
  • January 18
Coordinate seamless tickets and collaboration between customers, customer service and sales functions ... Troubleshooting in field of installation issues, serving as a link between customer service, the commercial ... Minimum of three years of professional experience in Field Service role. ... We are looking for motivated Field Service Engineer to join GF Building Flow Solution Iberia - Uponor ... main targets will be residential and commercial construction projects; you will be part of the Field Service
  • POP MART
  • Madrid
  • January 16
service that meets POP MART's standards. ... service, retail operations and product training - Be proactively involved in the company's growth ... service skills, focused on delivering a memorable shopping experience Proven ability to develop and ... with people from different countries and cultures in a collaborative environment - Receive structured customer ... store and act as the operational point of reference in their absence Contribute to ensuring excellent customer
  • Xiaomi Technology
  • Madrid
  • January 16
customer service teams to ensure timely and effective resolution of customer issues related to washing ... : Prepare regular reports on aftersales performance, including customer satisfaction metrics, service ... Set KPIs for the aftersales department and ensure targets are met. 3.Customer Service Management:Oversee ... Handle escalated customer complaints and ensure a satisfactory resolution. 4.Service Network Management ... Conduct regular audits of service centers to maintain high service standards. 5.Reporting and Analysis
  • Kudelski Security
  • Madrid
  • January 16
and ultimately make our customer's lives more secure. ... , participate in the upgrade strategy definition for customer's devices and ensure the proper roll ... to help resolve complex device health issues Help manage the configuration and monitor the health of customer ... requests, change requests or operational incidents Update security devices according to service roadmap ... You will do this by responding to and resolving, in a timely manner, client's requests such as service
  • Global Blue
  • Madrid
  • January 28
Skills and Knowledge Service Orientated and Customer Friendly. ... management skills Background and Education Fluent in English Bachelor's degree or equivalent Customer
  • Calido Living
  • Madrid
  • January 25
· Previous experience in a guest relations in a hotel environment, front desk, customer service, or hospitality ... service and ensuring a seamless and enjoyable stay. ... The Guest Services Advisor will be the primary point of contact for our guests, providing exceptional customer ... Collection: o Solicit guest feedback through surveys and direct interactions to continuously improve service
  • NAGRA
  • Madrid
  • January 28
Define metrics, collect data, and improve service monitoring to detect problems before they're visible ... Document incidents, solutions, and best practices to improve team knowledge and customer experience. ... Strong customer focus and able to understand different needs of different teams he/she would work with ... Serve as the primary contact for customer issues, providing Hotline support and rapid response to incidents ... Provide direct support to customers and regional services teams, including customer-specific tests/integration
  • Siemens Advanta
  • Madrid
  • January 28
Proven experience in professional services focused on consulting, service, and/or solutions, system integration ... Your Role: Customer Engagement. ... We are looking to incorporate a Customer Engagement to join our team. ... Existing customer relationships and networks in energy and utility companies. ... As a Customer Engagement, you will be a trusted technical advisor for our strategic clients.
  • Zeekr International
  • Madrid
  • January 25
and support dealer service quality, contributing to overall customer satisfaction. ... Operational Support: Collaborate with supply chain and service operations to ensure vehicle availability ... Customer & Brand Advocacy: Ensure effective local rollout of customer satisfaction initiatives (e.g., ... Achieve and exceed assigned annual/monthly targets for sales, market share, profitability, and customer ... Act as the primary brand ambassador within the region, resolving key customer feedback issues with high
  • Royal Caribbean Group
  • Madrid
  • January 16
techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation ... Knowledge of principles and processes for providing customer and personal service including needs assessment ... service, teambuilding and conflict resolution skills Strong planning, coaching, organizing, staffing ... environment Very strong communication, problem solving, decision making, and interpersonal skills Superior customer
  • Europrop International
  • Madrid
  • January 16
Act a customer focal point w.r.t. spares quality (ADS, OCCAR and Nations). ... Manage day-to-day issues within EPI organisation together with EPI Design, EPI Programme, EPI Service ... Support and follow up of customer quality issues in coordination with the Quality Assurance Representative ... Good communication, presentation and negotiation skills Very flexible regarding working and service times ... restaurants, open green spaces, bank, post-office, gym, private parking and public transport and shuttle service
  • Mercedes-Benz Group Services Madrid
  • Madrid
  • January 30
We are looking for new talent to join our Customer Operations department!
  • Homeclub
  • Madrid
  • January 28
Previous experience in customer service is a plus, especially in roles involving issue resolution to ... ensure customer satisfaction, including handling both inbound and outbound calls. ... Service Efficiency: Respond promptly and professionally to calls, emails, and online chats, ensuring ... Relations: Serve as the main point of contact for an assigned guest portfolio, managing communication and service
  • HCLTech
  • Madrid
  • January 16
Compliance & Security: Ensure adherence to customer's security and regulatory standards. ... Archive Service Development: Design and implement the archive document service to ensure operational ... Knowledge of DotNet Core 8/10 for service integration or Java/Springboot/Rest API service integration ... Integration Support: Collaborate with teams to integrate Docuware with: Output Service Input Management
  • Indegene
  • Madrid
  • January 16
We enable healthcare organizations to be future ready, and our customer obsession is our driving force ... through effective service management. ... Experience in defining KPIs, SLAs, and managing service performance. ... Manage service escalations and implement corrective actions as needed. ... Maintain up-to-date documentation of service workflows, SOPs, and performance dashboards.
  • ESSP SAS
  • Madrid
  • January 29
Created in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA ... (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Agency ... Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service ... reimbursement if car sharing or bicycling 29 holidays (for full time year) - 30 days after 2 years of service ... participate actively during the corresponding industry qualification milestones, Support to the system and service
  • nLighten
  • Madrid
  • January 21
Collaborate closely with the Data Center Lead and operations team to deliver seamless service. ... electrical systems and IT connectivity, and the ability to work independently while delivering excellent service ... Maintain timely and accurate records of site activities, customer interventions, and incidents. ... Support customer installations, cross-connects, remote hands activities, and troubleshooting requests ... This hands-on role is essential for ensuring uptime, supporting customer deployments, managing both physical
  • CHINT
  • Madrid
  • January 9
Strong customer and quality orientation. Teamwork and adaptability to multicultural environments. ... maintenance of large power transformers and GIS equipment, ensuring compliance with quality, safety, and customer ... Control service-related costs (travel, spare parts, shipments) within the assigned budget. ... Maintain technical and service relationships with regional and international customers, ensuring high ... Provide on-site technical service, troubleshoot issues, and coordinate repairs, ensuring a fast and effective
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