423 customer service English-speaking jobs in Madrid
Customer Care - Contact Center
- InPost España
- Madrid
- August 8
Handling inbound customer service calls. Managing claims received via email. ... Your mission will be to handle and manage claims while delivering the best possible customer service. ... Collecting and analyzing customer complaints. ... Managing customer feedback and responses on TrustPilot. Well, what will the requirements be? ... Strong customer orientation. Effective communication skills. Analytical and critical thinking.
IT Support Team Leader
- Stefanini EMEA
- Madrid
- August 1
Provide insights on customer service improvements, internal training needs, and best practices. ... and service quality. ... service aligned with Stefanini's values and Service Level Agreements (SLAs) and KPIs. ... Operational & Service Management: Support the Service Delivery Manager in maintaining high productivity ... You will oversee the productivity and quality of the team, while ensuring high standards of customer
Senior Analyst – Contact Centres & Customer Service
- Boston Consulting Group
- Madrid
- August 17
Senior IBM-AIX Engineer
- HCLTech
- Madrid
- August 17
levels of customer satisfaction through providing pre and post-sales technical/functional support to ... The Senior IBM-AIX Engineer is responsible for driving technical service resolution and maintaining high ... Should have experience in doing Knowledge Transitions and working as a customer lead and take ownership ... This position is responsible for providing systems engineering support for Company clients in 24X7 service ... Abiding by Change Management and Problem Management procedures, including complying with the Service
Salesforce Service Cloud Voice / CTI Technical Lead
- Omega CRM, A Merkle Company
- Madrid
- July 20
Service, eCommerce, Marketing, and Analytics. ... Experience in Salesforce Service Cloud Voice and Genesys. ... Relationship with mainly focus on Innovation is looking for a Salesforce Service Cloud Voice Technical ... Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer
Java Backend Engineer
- ING España & Portugal
- Madrid
- August 16
environment: We are looking for a talented and enthusiastic Software Backend Engineer to join our Internal customer ... Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. ... Desirable MSA Patterns: Circuit Breaker, Api Gateway, Service Discovery. ... In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service ( ... responsibility is to serve our internal customers by keeping our digital applications ready to provide the best service
Data Analyst
- Cheil Spain
- Madrid
- July 26
data-driven experiences for every customer. ... Cheil Worldwide is a full-service agency from brand building to digital transformations creating excellent ... We are located in Alcobendas and we have a direct bus service, 100% free, with departures from Plaza ... promotions, marketing channels attribution, the funnel, and much more for the understanding of the customer
AI, VR & Digital Transformation Project Manager
- Service Club
- Madrid
- August 13
At the Service Club, talent comes first. ... Integration: Identify, evaluate, and implement AI solutions that improve internal workflows, recruitment, customer ... At Service Club, we’re on a mission to revolutionize how drivers are sourced, trained, and empowered ... Join Service Club, the leading platform in tech-enabled driver acquisition and training, and help us
Becario/a de recursos humanos
- ISG International Service Group
- Madrid
- July 26
and maintain strong relationships with clients across various industries Develop an understanding of customer ... alike A passion for learning quickly and adapting to new challenges A keen interest in understanding customer ... communication skills (Spanish and English proficiency preferred) A natural ability to understand and address customer
Service Delivery Manager
- Valid
- Madrid
- August 1
This role requires outstanding customer service and communication skills to support our Operations & ... quality service delivery. ... delivery and customer satisfaction; Manage vendor relationships and third-party suppliers to ensure ... with various teams to ensure project deadlines and milestones are met, and maintaining a high level of customer ... you have the required qualifications and experience, and are passionate about delivering exceptional customer
Logistics Service Coordinator
- PSA BDP
- Madrid
- July 23
communicate the information of the files in charge to his hierarchical manager Monitoring the quality of service ... Trouble shooting to proactively find suitable solutions in time and manner to the customer. ... Responsibilities: Contact the dedicated customer for instructions/reminder Processing of agent and early ... Scope Coordination and execution of customer orders in accordance with their requirements and/or procedures ... preventive measures Contact with the warehouse and other subcontractors Duty to inform and advise the customer
Customer Engineer (Senior MS SQL DBA)
- Penta Consulting
- Madrid
- July 23
SQL server Integration Service SQL Server Analysis Service PowerShell Power BI ... We are supporting a well esteemed client of ours searching for a MS SQL Customer Engineer in Spain for ... trainings and workshops to provide expert technical guidance in line with industry best practices Develop customer ... Penta Consulting are a technology service provider and leading outsourced partner helping to deliver ... from older versions to newer versions Nice to have: Windows Failover Clustering SQL Server Reporting service
Regional Aftersales Manager
- OMODA & JAECOO España
- Madrid
- August 7
Organize regular dealer visits to review all service levels (customer satisfaction, maintenance service ... Carry out mediation work between the dealer and the customer to achieve customer compliance and satisfaction ... Coordination with Customer Care Department and Goodwill authorization. ... according to the established service standards. ... , contributing to customer satisfaction and loyalty, established by the company standards.
Customer Support Specialist - Payment Processing
- Promising Talent Agency
- Madrid
- August 8
Provide exceptional customer service through various channels. ... At Vellis.ca we are looking for a Customer Support Specialist to join our dynamic Payment Service Provider ... Send applications to Banking as a Service (BaaS) providers and Acquiring Banks. ... Maintain accurate records of customer interactions and transactions. ... Proactive in seeking solutions and improving customer experience. Advanced English Profiency.
Public Service Redesign Expert
- NTU International A/S
- Madrid
- August 1
Public Service Redesign Expert Location: Europe (remote/on-site as needed) Duration: Up to 12 months ... Propose redesigned service models aligned with user needs and digital delivery requirements. ... At least 8 years’ experience in public sector reform, service design, or digital transformation. ... Short-term assignments / task-based consultancy About the Opportunity: We are creating a pool of Public Service
Electrical Field Service Engineer
- Graphic Packaging International - EMEA & APAC
- Madrid
- August 10
Working hours are flexible to meet Customer demands. ... JOB PURPOSE Responsible for the electrical installation, service, maintenance and programming of GPI ... The incumbent is a key member of the Technical Service team and partners with our converting and sales ... machinery in customer facilities, including PLCs, HMIs, servo motors, industrial PCs and other electrical ... technical expert, partners with sales and converting manufacturing individuals and teams to resolve customer
Service Delivery Officer (Data)
- BNP Paribas CIB
- Madrid
- August 9
We are South Europe Technologies (S.ET); the IT, Data and Operations Shared Service Center of BNP Paribas ... About the job Main responsibility: The Data Service Delivery Officer will be included in the organization ... · Good perspective for growth: Service catalog is enlarged year after year in order to fulfil all the ... Personal Finance (PF) IT Data Tribe (Central) and/or PF subsidiaries’ local squads in a Time & Material service ... develop business solutions for BNP Paribas Group entities around the world, while keeping a high level of service
Customer Success Manager
- Ultralytics
- Madrid
- August 10
Familiarity with HubSpot for CRM to manage and track customer interactions efficiently. ... Location and Legalities We are seeking a Full-Time Customer Success Manager on-site in Madrid, Spain ... Skills and Qualifications Proven experience in Customer Success, SaaS, and high-tech enterprise sales ... Role Overview We are hiring a full-time, in-person Customer Success Manager to join our team at Ultralytics
Customer Support Intern
- Homeclub
- Madrid
- August 1
About you: Valuable prior experience in a customer service environment, resolving issues to ensure their ... service and we seek excellence. ... Excellent communication skills and a strong customer-focused mindset. ... every day makes us a unique company, because we work as a team, we take ownership, we prioritize the customer
Director of Housekeeping
- Celebrity Cruises
- Madrid
- August 18
, offering a seamless execution of premium service that is both exceptional and memorable. ... Housekeeping Director owns the entire guests onboard experience related to cleanness and Stateroom service ... will take full ownership and accountability for the maintenance, cleanness of each assigned area and service ... Knowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development ... principles and processes for providing personalized services including needs assessment techniques, quality service