239 customer service English-speaking jobs in Madrid

  • Stefanini EMEA
  • Madrid
  • November 27
In addition, we are looking for a person with exceptional customer service skills, along with the ability ... service and hands-on support. ... fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer ... forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service ... Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer
  • Geely Auto International
  • Madrid
  • December 5
Customer Service & Management Establish and maintain an efficient customer service system to ensure customer ... Regularly collect customer feedback and drive continuous improvement in service quality. ... Oversee the customer complaint handling process to ensure timely and effective resolution of customer ... efficient operation of the service network. ... Integrate innovative mobile and digital solutions into the customer experience.
  • Emotion
  • Madrid
  • December 6
service. ... and service—people who want to make a difference in every interaction. ... Strong relationship-building skills and ability to earn customer trust. ... Identifying insights from customer feedback to drive improvements in our tools, processes, or products ... We prioritise customer satisfaction, and this is why we look for people who share our commitment to quality
  • Las Rozas Village
  • Madrid
  • December 6
You will deliver high quality of customer service to all clients and continually seeking to expand our ... using individual customer profiles to provide personal recommendations Bring and develop your own Personal ... The key responsibilities of this role will include some or all the following: Deliver an exceptional service ... established client base is essential A genuine interest in delivering "an above and beyond" level of service
  • Plaza Premium Group
  • Madrid
  • November 20
service, and treating every person with kindness As industry leaders in innovating global airport hospitality ... you do · Listen, move fast and think innovatively · Speak up, have ideas and share them · Believe in customer ... additional language is an advantage) • Able to work independently and under pressure • Ability to manage customer
  • PSA BDP
  • Madrid
  • November 15
communicate the information of the files in charge to his hierarchical manager Monitoring the quality of service ... Trouble shooting to proactively find suitable solutions in time and manner to the customer. ... Responsibilities Contact with the dedicated customer for instructions / reminder Processing of agent ... Scope Coordination and execution of customer orders in accordance with their requirements and/or procedures ... preventive measures Contact with the warehouse and other subcontractors Duty to inform and advise the customer
  • Xiaomi Technology
  • Madrid
  • November 13
customer service teams to ensure timely and effective resolution of customer issues related to washing ... : Prepare regular reports on aftersales performance, including customer satisfaction metrics, service ... Set KPIs for the aftersales department and ensure targets are met. 3.Customer Service Management:Oversee ... Handle escalated customer complaints and ensure a satisfactory resolution. 4.Service Network Management ... Conduct regular audits of service centers to maintain high service standards. 5.Reporting and Analysis
  • EOS IT Company
  • Madrid
  • November 28
service. ... satisfaction and service excellence. ... We deliver forward-thinking solutions based on multi-domain architecture, with a strong focus on customer ... provide hands-on support for IT equipment and workspace setups, ensuring smooth operations and excellent customer
  • SilverDoor
  • Madrid
  • December 3
The perfect candidate will: • Provide a personalised, bespoke service to every customer, understanding ... You'll ensure every client receives exceptional, end-to-end service that exceeds expectations. ... service, keeping clients always informed • Build product knowledge by attending familiarisation(FAM) ... service • Administration skills • Travel/hospitality or relocation knowledge (desirable but not essential ... • Be proactive in identifying new clients and business opportunities • Deliver the highest level of customer
  • Tecnología y Personas
  • Madrid
  • November 26
Lead deployment and integration of EMS technical solutions Validate technical requirements and ensure customer ... microsegmentation knowledge Other Requirements Strong documentation skills Ability to manage technical customer ... alignment Manage service requests and support delivery teams Produce high-quality technical documentation ... Execute service transition and operational handover Communicate effectively with customers and stakeholders ... internal teams and customers to ensure accurate technical delivery, seamless deployments, and high-quality service
  • Omega CRM, A Merkle Company
  • Madrid
  • November 27
Service, eCommerce, Marketing, and Analytics. ... clients, the focus is on continuously offering new ways for the client to gain value from the product/service ... Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... The Client Lead is responsible for managing client interactions throughout their Customer Journey Map
  • Orquest - Retail Smart Planning
  • Madrid
  • December 6
Strong Customer Success background with solid strategic thinking skills. ... Monitor and work towards achieving and maintaining optimal customer Health Scores. ... Great possibilities of growth, and to contribute to improve the Customer Success area. ... Value Framework to ensure a consistent, measurable and value-driven customer experience. ... Drive data-informed decision-making based on the objectives defined in the customer's personalised
  • UST España & Latam
  • Madrid
  • December 3
We are still looking for the very Top Talent. . . and we would be delighted if you were to join our team! More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35. 000 employees all over the world and presence in more than 35 countries.
  • Royal Caribbean Group
  • Madrid
  • November 20
Leads by example in displaying exceptional customer service by being readily available to always assist ... role in leading a team of empowered individuals who will strive to deliver focused and extraordinary customer ... discretion, patience, tact and diplomacy. · Knowledge of principles and processes for providing exemplary customer ... and personal service including needs assessment, problem resolution and achievement of quality service ... service in accordance with Guest Services Vision and Mission Statement.
  • Livensa Living
  • Madrid
  • November 23
Ensure that the customer service level of the residence team remains high and the agreed service level ... If you're a team player, committed to great customer service and highly organised, please get in ... You'll work closely with the General Manager to provide a consistent service for the residence. ... Our student residence, Nido Principe Pio are looking for a full time, friendly and customer-focused Night ... promptly instigate corrective plans Manage any university partnership contracts and ensure compliance with service
  • Falk&Ross Europe
  • Madrid
  • November 11
Our mission is to deliver quality, service, and reliability so that our partners can showcase their brands ... , and conversion rates Think "Service to customers" Key Performance Indicators (KPIs) 1. ... gain a competitive edge Collaborate with internal teams to ensure a smooth onboarding process and high service ... Customer Retention and Satisfaction: Maintain a high level of customer satisfaction, measured through ... Achieve a target for customer retention 6.
  • MERMEC
  • Madrid
  • November 15
Position Mission The Service Account Engineer and Field Operation Coordinator is responsible for maintaining ... Ability to organize and coordinate team members (technicians and operator) to execute the service. ... centric approach aimed to customer satisfaction but also to company's profit Customer Technical ... Interface during project duration On Field Customer interface and company interface during project ... General Management Activities, continuous interaction with customer and company's employees involved
  • SGS
  • Madrid
  • November 15
Job Description As a Salesforce Business Analyst, you will be part of our Customer Experience Program ... across various countries on high-visibility projects within Salesforce ecosystem including: Sales, Customer ... business units, bridge IT and business stakeholders, and contribute to the digital transformation of our customer ... across 115 countries, supported by a team of 99,500 dedicated professionals with over 145 years of service ... Service and potentially revenue and marketing clouds as well as some others applications part of our
  • SCM GROUP SPA
  • Madrid
  • November 23
Information from the customer service/logistics department on critical cases of expiry and active participation ... Participation in the After-Sales Process (Service and Spare Parts) in the assigned territory: Promotion ... assigned territory: commitment to achieving the annual sales targets set by your manager; analysis of customer ... accounts) in the assigned territory, proposing them to the Area Manager; identifying key roles within the customer
  • ENEB European Business School
  • Madrid
  • November 29
Customer Service: Provide exceptional customer service, respond to inquiries, and provide detailed ... ➢ Data Recording: Maintain accurate and up-to-date records of all customer interactions in the customer
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