8505 customer service English-speaking jobs in Madrid

Descripción del trabajo Posizione : Customer Care Agent intern Missions : As a Customer Care Agent ... Team Support : Collaborating with colleagues to ensure excellent service coverage. Why join us? ... Improving Service Quality : Collecting feedback, identifying recurring issues, and suggesting process ... Performance : Monitoring key performance indicators (KPIs) like first-response rate, satisfaction scores, and service ... Improve User Experience : Enhance the user experience through customer support and assistance for our

Looking for candidates for a long term contractual position for the role of Customer Success Engineer ... As a Customer Success Engineer within the SASE team, you will be part of a business-critical capability ... In this role, you will work closely with CISOs, Security Architects, Customer Success Managers, and Development ... into their security and networking operations Be the first line of defense in proactively addressing customer ... Upsell / Cross-sell lead identification, Reference-ability, Renewal likelihood, Adoption, Consumption, Customer

Identifies when specialists from other service lines or knowledge areas are needed to enhance client ... Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... Collaboration with business units and technology teams to enhance services, environments, and customer ... Evaluates implementation results against the proposed solution, assessing efficiency and customer satisfaction

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... solutions allow business transformation and acceleration by means of technology and data applied to Customer

Experience in Salesforce.com projects as developer. - Experience in the different modules: Sales Cloud, Service ... Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... solutions allow business transformation and acceleration by means of technology and data applied to Customer

150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer ... Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.Whether

Ensure the service design outcomes align with quality standards and the service offerings Omega delivers ... Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... solutions allow business transformation and acceleration by means of technology and data applied to Customer

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... solutions allow business transformation and acceleration by means of technology and data applied to Customer ... Collaboration with various business areas and technology teams to improve services, environments, and the customer

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... solutions allow business transformation and acceleration by means of technology and data applied to Customer

Identifies when the involvement of professionals from other service lines or specialized knowledge is ... Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... solutions allow business transformation and acceleration by means of technology and data applied to Customer ... Collaboration with various business areas and technology teams to improve services, environments, and the customer

transformation: from strategy, customer experience design and data analytics to people empowerment and ... Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship ... Remote Work) rpc – The Retail Performance Company is the consulting company for the entire path to a customer-oriented

Responsibilities Strong customer-facing skills from customer tender to business integration into NSC ... Act as the interface with senior stakeholders to develop regional service offerings. ... Commutable to customer offices and third-party providers when required, especially during customer transitions ... Interface with senior stakeholders including Operations, Transformation Services, Operational Service ... Track record of successfully delivering high levels of service through various 3rd party carriers.

raised through Service Desk tickets. ... Creation and updating of Service Desk knowledgebase articles. ... Documentation of all communications within the Service Desk tickets. ... Provide feedback on end-user requirements, to contribute to Service Desk design and improvements. ... seeking a Regional OCC Operator to join our Spain-Portugal team, working directly with our Regional Service

Collaborate with commercial and product stakeholders to evolve pricing and self-service monetization. ... You work customer insights and data-based and are familiar with tools to synthesize product, customer ... and market understanding to creating epic product launches and driving both business value and customer ... Keep on reading if you’re looking for a high-impact role, working with customer-obsessed and (we like ... You leave no stone unturned when it comes to conducting market, competitor, and customer research to

Collaborate with commercial and product stakeholders to evolve pricing and self-service monetization. ... You work customer insights and data-based and are familiar with tools to synthesize product, customer ... and market understanding to creating epic product launches and driving both business value and customer ... Keep on reading if you’re looking for a high-impact role, working with customer-obsessed and (we like ... You leave no stone unturned when it comes to conducting market, competitor, and customer research to

building mission critical distributed systems Experience with distributed computing frameworks and service-oriented ... 's a constantly evolving technical challenge to meet the demanding needs of the business as our customer ... mission critical task of collecting all the data from the cloud providers and reporting the usage per customer ... Build and improve the backend systems to allow for a 10x load on the system Continuously improve the customer

Strategy Manager Customer Experience We're seeking an experienced Strategy Manager to join our Customer ... Analyze customer data (e.g., customer feedback, NPS scores, churn rates) to identify trends, opportunities ... Identify and prioritize key customer experience initiatives. ... Foster a data-driven and customer-centric culture within the team. ... Develop and refine customer experience strategies aligned with business objectives.

teams, ensuring we acquire, retain, and grow our customer base at an intense pace. ... Collaborate cross-functionally to improve product adoption and customer success. ... Customer-centric approach – you understand clients' needs and know how to drive value. ... Your mission As Head of Growth at Pleez, you will own and drive our Customer Success (CS) and SMB Sales ... Your Core Responsibilities Lead and scale the CS team to maximize customer retention and expansion.

You will have medical service at your workplace for close attention to any medical needs. ... Coordinates with Solution Risk Manager (SRM) and Customer Project Officer (CPO) counterparts to plan ... Participates in the programming of the tender opportunity with Sales (and/or the Customer) to understand ... environment, manage multiple priorities effectively, and adapt to evolving project requirements and customer ... plus Finance and contracts knowledge and experience recommended Sales, project negotiation, project or customer

service. ... service standards, through constant follow up with the team, to deliver the Versace experience Be a ... service skills; a true fashion expert with a passion for sales A positive, outgoing, high-energy personality ... they would like their clients to feel during a Versace experience Develop and expand customer base by ... Be an example for the team by engaging in customer interactions Encourage team members to focus on what