4941 customer service English-speaking jobs in Madrid

Customer Engagement: Develop targeted strategies based on customer needs, feedback, and data, ensuring ... an end-to-end positive customer experience across multiple channels. ... will coordinate and execute the local planning initiatives that enhance our comprehensive Omnichannel customer ... and orchestration of existing channels, as well as integrating new channels to optimize Biogen's customer ... You excel at leveraging data-driven insights and analytics to design and execute innovative customer

Manage customer journey, driving high standards of customer service and satisfaction. ... , you will be responsible for evaluating sales opportunities and business implementation of payment service ... Requirements: Identifying, negotiating, and onboarding global partnership opportunities in Payment Service ... Strong record of enhancing customer engagement and surpassing revenue & profitability targets for the ... to integrate PSPs, expand use cases, and develop products to solve merchant problems and manage the customer

Customer Service: Welcomes passengers and assists in their boarding formalities; enters necessary data ... Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved ... Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality ... Provides constant excellent customer services to passengers by attending to their individual pre-bookings

Technical support or customer service certifications are a plus. ... Your Expertise At least 2 years of experience in technical support or customer service in the tech or ... strengthening customer trust and satisfaction. ... Actively engage in customer callback for ticket resolution queries, ensuring thorough follow-ups and ... Your Impact As a Frontline Support Specialist at Deliverect, you'll be at the forefront of our customer

experience as a plus Understanding of omnichannel marketing is a plus A leader in personalized customer ... teams to deliver the best service and experience for our product suite. ... world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer ... You will work closely with your operations team and product development teams as well as client service ... and time-to-market activity Supporting initiatives within the Product Team as well as with Client Service

service as part of the overall Network organisation. ... Handle escalations from Level 2 and Level 3 support tickets related to customer issues, working towards ... managing and maintaining the network, driving incident management and delivering technical support and customer ... Collaborate with internal stakeholders and Cubic customers to promptly resolve service-affecting issues ... will work on a 24/7 shift rotation where engineers will be responsible for ensuring maximum possible service

You’ll work closely with McKinsey’s Commodity Trading Service Line to support clients across sectors ... The Commodity Trading Service Line at McKinsey supports clients in: Commodity trading and risk strategy ... As a member of client service teams, you will leverage your creativity and problem-solving skills to

experience: Make the customer the priority of the flat to guarantee optimal customer service. ... Ensure the management and follow-up of service providers (flowers, books, etc.). ... Participate in the definition of the number of staff required to meet customer expectations. ... Be a force for proposing specific actions to make the customer experience memorable and unique. ... Dealing with customer complaints and dissatisfaction to satisfy our customers and build loyalty.

Customer/client service focused. ... Customer Service Arranging and attending team meetings. ... An effective communicator with an excellent customer and client service approach; striving to provide ... group and exceptional client service. ... exceptional service at all times.

systems (ideally in ServiceNow) Knowledge of processes according to ITIL V4 good to have Have high customer ... organizations and external service providers. ... and service orientation and high sense of responsibility Have a reliable and systematic way of working ... provide a first resolution rate by using internal knowledge databases Cooperate with client’s 2nd level service ... RESPONSIBILITIES: Provide 1st level IT support to the client employees via phone, mail and chat or via self-service

Business and internal customer oriented. Account payable and Financial processes expertise. ... Establish and comply Service Level Agreements with GBS customers. ... Develop a service led organization to provide the best administrative services to the business. ... Beware of the technical needs required to provide the best service to internal and external customers ... Ensure effective communication channels with the final aim to provide outstanding proactive support and service

customer community. ... This includes identifying customer champions, showcasing their success stories, and influencing customer ... Experience in developing and executing customer advocacy programs. ... Required Qualifications: 5+ years of experience in community management and customer experience. ... Identify, celebrate, and empower customer champions, showcasing their success stories and amplifying

As a Customer Success Engineer within the SASE team, you will be part of a business-critical capability ... , balancing customer expectations and negotiating successful resolutions Strong consulting and project ... In this role, you will work closely with CISOs, Security Architects, Customer Success Managers, and Development ... assistance, and coordinating and prioritizing timely resolutions with engineering teams Serve as a customer ... Cloud Security Change Management / Governance / Center of Excellence program Identify risks to the customer

lineDevelops tailored customer value propositions against clear understanding of customer business requirements ... in meeting their strategic objectives.Take solution and service offerings to market including financial ... collaboration with the GCC Solution Factory teamMaintains Full knowledge of assigned Vendor’s product / service ... stakeholders to ensure TD SYNNEX is seen as the “Trusted Advisor”Full knowledge of assigned Vendor’s product / service ... unique selling propositions that protects Margin integrity and promotes long term value based customer

lineDevelops tailored customer value propositions against clear understanding of customer business requirementsMaintains ... in meeting their strategic objectives.Take solution and service offerings to market including TaaSOwnership ... Full knowledge of assigned Vendor’s product / service line Knowledge Skills and Experience:Good emotional ... CRM tools to ensure best in class business continuityFull knowledge of assigned Vendor’s product / service ... of quarterly vendor business planning and executionDrives overall vendor management Creates customer

Job DescriptionThe Customer Success Services (CSS) is a unit within Oracle’s Customer Service Organization ... You will be responsible for the overall governance and technical service part of the Oracle Customer ... within budget and on schedule, and Customer Service/Product Growth OpportunitiesTAMs achieve this by ... who will contribute to global technology driven initiatives and innovation programs for continuous service ... Love & passion for customer success.

One year of full-time paid experience providing customer service and entering service requests in the ... MINIMUM REQUIREMENTS: One year of full-time paid experience in a customer service call center environment ... All City employees are required to be Disaster Service Workers. ... MyLA 311 system and DWP’s Customer Care & Billing (CC&B) system in support of Sanitation-related programs ... may be evaluated: Judgment and Decision Making; Attention to Detail; Self-Management; Fact Finding; Customer

Your key responsibilities Improve customer service experience, create engaged customers and facilitate ... service exposure is strongly preferred Three years plus experience in a leadership role Previous work ... manage a supply operations organization based on processes and procedures from product sourcing to customer ... demand and supply allocation strategies to optimize inventory placement, turns, sales and the overall customer ... delivering results in a dynamic environment through collaboration and creating healthy dialogue, also customer

service. ... Ensuring a high level of customer satisfaction. ... Conduct calls and meetings in a professional and service-oriented manner to discuss requirements in-depth ... reinforcing translate plus’s position as the client’s strategic language partner of choice, guiding the customer ... particular) An equal love for generating revenue, hitting personal targets, and delivering outstanding customer

FUNCTION : Based in Barcelona, the KAM will be responsible for leading and developing local strategic customer ... Build and apply understanding of customer organizations and networks to develop relationship maps. ... Analyze territory sales and competitors together with customer behavior for best KAM or IFP planning. ... In coordination with the Brand Manager, shape and identify key marketing strategies that reflect customer ... Conduct market surveillance and communicate in-field intelligence on customer insights, external stakeholder