8347 customer service English-speaking jobs in Madrid

Strong communication and customer service skills. #J-18808-Ljbffr ... They enjoy a superior degree of satisfaction because of reliable and high service levels, as well as ... equal opportunities employer We are looking for a new teammate to be part of our Business Financial Service ... If you enjoy accounting, financial processes and customer care, we are waiting to meet you! ... customized solutions, advanced technological integrations, individual attention to each customer, best

Orientation:Understanding customer needs and delivering fast, effective solutions. ... environment.Time Management & Organization:Ability to prioritize tasks and meet deadlines.Empathy & Customer

Strong customer service orientation with high emotional intelligence. ... , monitor customer outcomes, goal-alignment, and customer satisfaction. ... Responsibilities Own customer relationships for assigned accounts and take the lead in customer communication ... Solid experience working with global customers and driving customer success. ... true business partnerships, assisting them throughout their customer journey.

relationships while uncovering new service and product opportunities for the account team. ... Identify risks to customers’ subscription and service renewals on an ongoing basis and collaborate with ... as a reliable advisor to drive business value for customers - Preferably holds Project Management or Service ... Customer Success Manager based in Spain. ... Pre-sales, account management, customer success, consulting or similar roles related to driving customer

Cross-functional Collaboration: Work closely with sales, customer service, product, pricing and BI teams ... Customer Feedback & Surveys: Collect and analyze customer feedback to better understand customer needs ... Driven by a customer. ... Customer Journey Analysis: Monitor and analyze the customer lifecycle, identifying opportunities for ... promotions tailored to different customer profiles.

Participate in the development of new service offerings and business models to meet evolving customer ... customer insights. ... capabilities and customer needs. ... satisfaction and service quality. ... driving the P&L (Profit and Loss) performance of the services business, ensuring profitable growth, customer

We're looking for a Senior Service Delivery Manager. ... Understanding and experience in global Workplace and Service Desk services. ... Monitor, control and support service delivery, ensuring systems, methodologies, and procedures are in ... Additionally, we provide specialized training associated with the aforementioned service lines.

Support de-escalation of critical customer situations and review SLA service credit cases. ... Service Delivery and Support: Orchestrate overall service delivery according to agreed SLAs and KPIs. ... Strong knowledge of IT Service Management, SAP Basis, and SAP Application. ... Handle commercial additional service requests and support commercial change requests. ... Deliver effective customer communication using digital mediums to achieve high customer satisfaction.

Lead service improvement initiatives to enhance customer experience. ... , Customer Success, or similar roles (preferably within cybersecurity). ... Your role will be crucial in maintaining high customer satisfaction throughout the entire lifecycle of ... As a key member of our Customer Success team, you will be responsible for ensuring the successful delivery ... Strong ability in managing coordinated delivery of service.

Ensure customer satisfaction through high-quality service. ... To be successful in this role, it is essential to have a clear vocation of customer service, proactivity ... Proformas process management You have: Customer Service experience in fast-moving consumer goods industry ... Prepare and maintain customer order database. ... relationship with a dealers portfolio, implementing and improving the ADVENTURE SPORTS GROUP EUROPE service

Support Analyst, you’ll play a vital role at DUAL, delivering exceptional, customer focused & service ... We work hard to understand our customers' needs to ensure they receive consistently excellent service ... The profile of the applications/utilities we service include industry leading vendor supplied applications ... The Service & Support group have a wide remit, they currently support users in UK and Europe with colleagues ... support analysts across the globe with a blend of experience and seniority, You will report into the Service

Proven track record in resolving customer issues and improving customer satisfaction. ... Customer Experience Optimization: Design initiatives to improve the customer journey, enhance satisfaction ... Job Requirements 5+ years in customer experience, customer success, or related field, with 2+ years in ... Customer Support Management: Supervise customer support, ensuring quick resolution of issues and escalation ... Ability to leverage customer insights to drive strategy.

Proven track record in resolving customer issues and improving customer satisfaction. ... Customer Experience Optimization: Design initiatives to improve the customer journey, enhance satisfaction ... Job Requirements 5+ years in customer experience, customer success, or related field, with 2+ years in ... Customer Support Management: Supervise customer support, ensuring quick resolution of issues and escalation ... Ability to leverage customer insights to drive strategy.

Ensure that processes, procedures, and customer service standards are consistent and of the highest quality ... . 7.- Customer Satisfaction : Maintain a strong customer-centric focus, addressing customer concerns ... Implement quality assurance and control measures to guarantee the highest level of service and parts ... Negotiate and manage contracts with third-party service providers. 10.- Compliance and Quality Assurance ... action plans. 6.- Operational Excellence : Oversee and optimize all Aftersales activities, including service

documentation; Create materials and deliverables that will be used to support and engage with Onclusive’s self-service ... The Customer Operations Associate will take responsibility for client issue resolution across the Onclusive ... Measure, and Learn; Build a solid understanding of all Onclusive products and processes; Respond to customer

As a Customer Success Account Manager (CSAM), you are the primary customer facing role responsible for ... customer success through delivery management of cross-functional programs and strong customer and internal ... Responsibilities Key Accountabilities include: Partner with your customer and Account Team Bring Customer ... Relevant work experience within customer industry. ... Manages the communication & escalation strategies with customer stakeholders.

We’re looking for a Digital Customer Success Specialist to join our passionate and fast-paced Customer ... You'll also play a key role in frontline customer support, helping users across our customer base ... What you will need: Must haves: 2+ years of experience in Customer Success or Customer Support, ideally ... Contribute to our digital customer strategy, using our Customer Success platform to streamline and optimize ... Experience with (or strong interest in) digital customer success strategies and Customer Success platforms

Seniority level Associate Employment type Full-time Job function Customer Service Industries: IT Services ... As a Customer Success Manager, you'll have a direct impact on building trustful relationships and ... Ensure timely program renewals, monitor customer satisfaction at program closure, and support Sales in

Skills : 4+ years as a Customer Support Representative or Account Management. ... Respond promptly and accurately to Host inquiries via email, maintaining a high level of service in a

Manager, Customer Solutions Engineering page is loaded Manager, Customer Solutions Engineering Apply ... added value to the customer. ... Previous customer-facing experience is a plus. ... Draft customer and internal training materials on our products. ... Manage resource allocations and workloads based on incoming customer requests and projects.