1551 customer service English-speaking jobs in León

Conduct assessments of customer AI readiness. ... Enhance customer retention and satisfaction. Collaborate with sales and technical teams.

with stakeholders to optimize and scale our business processes, leveraging platforms such as Sales, Service ... administrators and developers to design scalable and efficient Salesforce solutions, including Sales Cloud, Service

Proven experience in business development within a full-service CRO, biotech, or pharma setting.

Work across hybrid environments (on-premise and cloud) to ensure service reliability and performance.

- Strong expertise in Salesforce Clouds (Sales Cloud, Service Cloud, Marketing Cloud, etc.), including

, analyze data, and provide insights that influence product roadmaps and customer success strategies. ... You will collaborate with product, engineering, sales, and customer success teams to gather requirements ... Create and maintain detailed documentation, including internal guidelines and customer-facing materials ... Analyze and document business requirements, ensuring alignment between customer needs and product capabilities ... Participate in testing new product features to ensure they meet business requirements and customer expectations

Customer orientation, support and ability to communicate with customer to interpret technical needs and

the customer and business. ... The role is a customer facing one, so hybrid working with intermittent travel to customer locations across ... Analyse and assess customer requests for proposal and tenders, considering critical key indicators for ... Present the proposal to the customer and take responsibility for drafting and negotiating the equipment ... He / she analyses and assesses customer requests for proposal and tenders and works across the organization

communication skills Good knowledge of current technical trends, including systems integration, and service-oriented

“stickiness”, and package growth Analyze customer data to improve customer utilization and engagement ... They are responsible for guiding clients through their customer journey while providing recommendations ... Have you worked with CRM or SaaS platforms to manage customer relationships and track engagement? ... Our AM Team is responsible for identifying upsell opportunities for ACV expansion and minimizing customer ... complaints and concerns and seek to improve all aspects of the customer experience Maintain a detailed

We are proud of our stability and our history of world-class customer service delivery to more than 480

A few more things to know about us : Diversity and Inclusion : As a global, full-service CRO driven by ... results as well as motivating, training and mentoring team members and helping develop new superior customer

Customer Centricity. ... mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service

is already known to you and you are familiar with the challenges of outsourcing operations to global service ... US At BASF Digital Hub Madrid we develop innovative digital solutions for BASF, create new exciting customer

Service. ... including our customers and internal stakeholders as Sales, Quality, Sales administration, Treasury, and Customer

What you bring Strong knowledge of Salesforce CRM and its various components (Sales Cloud, CPQ, Service ... projects to integrate Salesforce with other systems and tools, such as marketing automation platforms, customer

Assists on the resolution of customer technical issues and many accompany internal partners to customer ... Manufacturing, Quality, Engineering, Research & Development) to ensure customer satisfaction. ... In addition, you will lead the proper support in cooperation with the internal global customer center ... Each day, you will ensure that ABB gives the proper after sales technical support based on our customer ... technical articles, videos and media tools in order to offer the most suitable technical solution to meet customer

You will focus on addressing high-priority customer needs—including NPS initiatives, customer feedback ... Use data-driven insights to iterate on features, processes, and customer communication strategies. ... Monitor customer churn patterns and collaborate with marketing, sales, and analytics teams to improve ... Maintain and improve core features, focusing on high-impact enhancements that address critical customer ... Proven track record of handling customer issues effectively, driving NPS improvements, and fostering

Enhance customer relationships managing and coordinating all activities between Huawei and the customer ... At Huawei, innovation focuses on customer needs. ... Provide Customer and market insight and feedback. ... Ensure Customer Satisfaction and brand integrity. ... Demonstrate ability to manage customer accounts at both the CxO and technical level.

Understand and consider the value proposition of each project at both the customer and the end consumer ... timelines for milestones considering resource needs and any external constraints (packaging, tolling, customer ... collaboratively across identified external customers and internal resources to plan, lead, drive, and execute customer