676 customer service English-speaking jobs in Guadalajara

Jira Projects Setup: Configuration of Jira Service Manager projects based on the gathered requirements ... Training Sessions: Conduct training sessions for the IT team on utilizing Jira Service Manager and Jira ... Implementation: Transform gathered requirements into structured projects and requests within Jira Service ... enhance the client's IT team's capabilities in managing internal requirements through Jira Service ... Training and Support: Provide training and support to the IT team on best practices for using Jira Service

Use customer feedback to improve the support experience. ... and Tier 3 support, driving process improvements and proactive support strategies to maintain high customer ... strong problem-solving skills Excellent communicator—able to bridge technical and non-technical teams Customer-first ... Share ideas and insights for ongoing service improvements What we look for in you 5+ years in IT Service ... Improve how we handle service requests, incidents, problems, and changes.

Tech Lead / Architect – International Travel-Tech Project / 100% Remote from Spain Decskill was founded in 2014 as an IT Consulting Company and their main mission is to delivery value through the knowledge. We enable companies to meet the chalenges of digital world by providing our clients with business models that ensure technological capacity, flexibility and agility.

Maintenance and repair of machines at customer locations. ... Working with sales and service teams by giving technical support in commercial proposals. ... Recording and reporting technical information in our CRM system, including: Service reports and support ... request forms, customer feedback and installation and maintenance documentation. ... Your main responsibilities will include: Installation and commissioning of Bystronic machines at customer

Are you an experienced Field Service Engineer with a passion for engineering and travel? ... - Travelling to customer sites both nationally and internationally (up to 80% of the time). - Completed ... As a Field Service Engineer, you will work on location at customers around the world. ... explanations and guidance. - Collaborate with the internal team to ensure continuous improvement and optimal customer ... Engineering, Mechatronics, Mechanical Engineering, or similar. - At least 3 years' experience as a Field Service

Also, as a Developer Service Hub member at Allianz Direct, you will play a crucial role in providing ... Service Management: Experience in incident and problem management, including root cause analysis. ... Allianz Direct is truly changing the face of insurance, in customer experience, and in technology, processes ... Driven by a customer-oriented approach and love for data, Allianz Direct strives for delivering an exceptional ... Qualifications/Key skills: Experience: Minimum 3 years in IT operations, service management, or software

Qualifications • Proven experience in a customer service or customer experience controller role, with ... Leadership skills, strategic mindset, and passion for delivering exceptional service will be instrumental ... for their needs and preferences to drive product/service enhancements and improvements. • Quality Assurance ... Role Customer Experience Controller will be responsible for overseeing and enhancing the overall customer ... Will develop strategies to improve customer engagement and implement initiatives to address customer

between local locations and in the region on demand.Keen interest in providing a superior level of customer ... As an IT Service Operation Engineer, you will manage from our operations centre in Barcelona all issues ... service and support to our internal customers.Desirable Knowledge, Experience, Skills, and Abilities ... protection.DUTIES & RESPONSIBILITIESProvide remote support from Barcelona to all EMEA countries.Perform IT service ... MS Windows services, registry, Active Directory, O365, familiar with IT ticketing systems (preferred Service-Now

Field Service Technician (Steam, Generator)About the RoleLocation: Spain, BarcelonaRemote vs. ... Office: Hybrid (Remote / Office)Company: Siemens EnergyOrganization: Gas ServicesBusiness Unit: Service ... Experienced ProfessionalA Snapshot of Your Day: We are looking for a Hands-On Mechanical Technician for Service ... multi-culturally diverse teams.Committed to Health and Safety and Quality.Vocation to work in field service.Field Service

attention to detail.Ability to work collaboratively with cross-functional teams.Adaptability and a customer-focused ... These clients require service delivery that are complex to highly complex by nature and are typically ... across multiple sites and / or service offerings.The Senior Managed Services Client Delivery Specialist ... definitions and Service Level Agreements (SLAs).Acts as the primary point of contact for client inquiries ... cross functional teams to ensure client expectations are met and exceeded and takes responsibility for service

Collaborate in the configuration and training of AI-powered customer service tools to ensure accurate ... these systems to improve customer service quality Consistent track record of achieving high levels of ... Strong proficiency with customer service software, databases and tools such as Zendesk, Jira, Confluence ... users' actions and public reviews Ensure the transmission of policy launch-out to the concerned service ... , customer empathy, and results-oriented thinking to join the Customer Success Team in Madrid.

relationship management internally and externally Handle all aspects of order processing and service ... The Role As a Customer Care Agent, you will be a responsible to ensure customer satisfaction and company ... profitability by consistently adhering to Customer Care and organizational policies. ... Analyze and resolve customer requests using established procedures Report unresolved issues, potential ... activities to ensure accurate and timely customer support Assist customers in selecting suitable products

Service attitude Organizational and planning skills Ability to prioritize tasks effectively Attention ... and procedure Maintains customer data in the system Replies to customer queries and sends price quotations ... requests Conversion rate Customer complaints ... Role purpose: Ensure a flawless and effortless customer experience to current and potential customers ... Relationship system Processes customer transactions and may take payments following established policies

Represent the voice of the customer to inform our sales process and product roadmap. ... About the role ️ We are looking for a very communicative and results-driven Customer Success Agent to ... What you will need +2 years of experience in Management Consulting, Customer Success, Account Management

, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by service ... clients to provide the best customer experience and, of course, maintain our current churn rate. ... We are looking for a Customer Success Manager to help us strategically guide our customers to maximise ... As our Customer Success Manager, you will be in constant interaction with our Enterprise and Mid- Market ... will leverage your experience and passion in relationship management, creative problem solving, and Customer

Nostrum Biodiscovery is a biotech company working together with several major pharmaceutical companies in Europe and the US and has a wide knowledge of the requirements of pharmaceutical companies working in rational drug design. Nostrum Biodiscovery advantages are its technologies, allowing the saving of costs and the acceleration of the whole process.

satisfaction and support Exceptional communication skills Deep expertise in customer service Ability ... help us continue delivering exceptional service. ... Role Description This is a full-time, hybrid position for a Customer Care Professional at offUgo. ... We are now expanding our team and seeking two dynamic professionals to join our Customer Care Team and ... The role requires providing stellar customer support, ensuring client satisfaction, and utilizing strong

, balancing customer expectations and negotiating successful resolutions ... We are currently working with a large cyber security company to find a Customer Success Engineer on a ... As a Customer Success Engineer within the SASE team, you will be part of a business-critical capability ... assistance, and coordinating and prioritizing timely resolutions with engineering teams Serve as a customer ... into their security and networking operations Be the first line of defense in proactively addressing customer

distributed all over the world Upper Intermediate level of written and spoken English is mandatory Customer ... Manage operational support service provider partners to ensure high level of quality and high class service ... all Service oriented non technical processes for end to end IT Product Management. ... YOUR MISSION : As a Global Service Owner for distributed managed OS, your main objective is to : Protect ... Your responsibilities include : Manage all non technical service oriented processes being part within

documentation;Create materials and deliverables that will be used to support and engage with Onclusive’s self-service ... The Customer Operations Associate will take responsibility for client issue resolution across the Onclusive ... , Measure, and Learn;Build a solid understanding of all Onclusive products and processes;Respond to customer