2801 customer service English-speaking jobs in Girona

Support de-escalation of critical customer situations and review SLA service credit cases. ... Service Delivery and Support : Orchestrate overall service delivery according to agreed SLAs and KPIs ... Strong knowledge of IT Service Management, SAP Basis, and SAP Application. ... Handle commercial additional service requests and support commercial change requests. ... Deliver effective customer communication using digital mediums to achieve high customer satisfaction.

Train, mentor, and motivate team members to deliver excellent customer service and adhere to company ... of quality and customer satisfaction. ... Handle customer inquiries, feedback, and complaints promptly and professionally. ... Ensure compliance with food safety regulations, hygiene standards, and alcohol service laws. ... Collaborate with kitchen staff to ensure smooth service operations and timely food delivery.

Implementation of operational processes (logistics, warehousing, transportation, Customer Service) in ... service. ... Service departments within the corporate scope. ... Service) across the group’s subsidiaries and countries throughout Europe. ... as the implementation and optimization of operational processes (IT, logistics, transportation, and Customer

Keen interest in providing a superior level of customer service and support to our internal customers ... As an IT Service Operation Engineer, you will manage from our operations centre in Barcelona all issues ... Perform IT service desk operations for all support issues relating to internal systems infrastructure ... MS Windows services, registry, Active Directory, O365, familiar with IT ticketing systems (preferred Service-Now

on customer systems under guidance of technical specialists. ... Identify and manage service-related risks. ... To support customer technical solutions by providing general technical support, maintenance and troubleshooting ... Key Deliverables / Primary Functions Collaborate with associated infrastructure service teams to meet ... Science NQF 4 : Grade 12 National Diploma Experience 3 years’ experience with exposure to financial service

continuously refine service offerings. ... Customer & Market Insights: Analyse customer needs and market trends to inform product development and ... Customer-Focused: A passion for delivering customer-centric solutions, with experience gathering feedback ... and iterating based on customer insights. ... transformation journey, becoming one of the fastest-growing global platform, solution, and technology service

Our expertise includes full service-capabilities, resourcing and functional service (FSP) solutions. ... As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working

Continuously improve sales and customer service levels. ... Manage orders: Work closely with the Customer Service department during the order management process. ... Work with the Spain team to provide the best service to customers. ... Commercial and customer-focused mindset. ... Address customer inquiries via phone or email.

for Top clients and present KPIs to Management Identify customer impact and deliver customer satisfaction ... Working hours: 12pm-9pm (with 1hr break) from Monday to Friday Trend analysis and maintain customer portfolio ... and Engineering/Devops Teams ~ Experience in incident management and understanding of ITIL, SDLC and customer ... We are seeking a detail-oriented and experienced Service Desk Escalation Specialist to join our team ... You will be responsible for ensuring that all service desk escalations are addressed in a timely and

TwinRed is a leading service provider in the digital advertising sector, offering self-service and openRTB

Customer Success Manager for SCADA Customers. ... and managing renewal process with anticipation following the stablish procedure Guide a group of Jr Customer

You will work closely with customer business analysts, AI system developers, project service managers ... Drive strategically selected topics, such as customer revenue planning and customer targeting, to support ... Ideally experience in IT Service Management (e.g., ITIL) and/or IT Project Management. ... Coordinate standard solutions and customer needs, managing both human and technical resources effectively ... Job Description As a Conversational AI Manager, you will be responsible for managing the customer relationship

Engineer, Helpline, Service Area Manager) IT Operations Team Logistics (Customer Service) Contracting ... Skills & Capabilities : Focus on results and the customer. ... Provide first level (remote and / or on-site) of technical support to customer accounts regarding the ... , Marketing...), as well as perform product and service demonstrations. ... Have a global point of view that allows him / her to check the service level offered by the different

within the defined SLA, including tracking service dependencies. ... Good understanding of integrating REST web service technologies. ... You bring extensive experience as a Java developer and know how to operate and maintain an IT service ... You are part of the team which is responsible for Operation, Support, and Maintenance of the IT service

The Client Service team handles 3rd level Technical Support for our clients. ... This position is responsible for providing best-in-class service to our clients, with a focus on the ... looking for a Technical Product Support Analyst with a technical background to be a part of our Client Service

Work closely with the Service Delivery Team during onboarding of a customer and provide knowledge transfer ... Support emerging Cybersecurity solution development initiatives and help establish customer studies, ... Develop, design, and document security solutions to meet customer requirements leveraging cyber industry ... You will work very closely with the global sales team & service leaders to personalize service offerings ... whitepapers, and Service Solution documents for emerging cybersecurity use cases.

Customer service-oriented skills. ... CUSTOMER MANAGEMENT Ensure welcoming to the stores, provided with Sales and Service Standards to meet ... Spend time on the shop floor & back office, supervising the customer experience service, and providing ... Service level. ... customer expectations.

TwinRed is a leading service provider in the digital advertising sector, offering self-service and openRTB

Descripción del trabajo Business Analyst - IT-Service Management - ServiceNow (m / f / d) Location ... : Barcelona, ES Department : IT - Service and Support Level : Experienced professionals Reference ... experience in using or administering ServiceNow You are familiar with ITIL Foundation You understand service

Main tasks Ensure customer satisfaction and quality of service to achieve a customer NPS of at least ... By living our values, we are better placed to offer consistently outstanding customer service. ... They will oversee the delivery of quality service and customer satisfaction, aiming to achieve and maintain ... quality and customer retention. ... They will manage customer interactions, prioritise customer needs, and implement a quality strategy in