6689 customer service English-speaking jobs in Barcelona

Customer-Centric mindset with experience in developing onboarding strategies that drive customer satisfaction ... Demonstrated ability to scale customer processes in fast-paced, high-growth settings. ... onboarding strategies are well-integrated and aligned with the overall customer journey. ... Work with various teams across the company—Product, Marketing, Sales, and Customer Care—to ensure our ... If you’re strategic, data-driven, and passionate about enhancing the customer experience, you’ll thrive

publishers efficiently • Develop and execute strategies to grow publisher revenue while delivering excellent service

Private Health Insurance Paid employee volunteer day Paid moving day (1/year) Time off: 1 Community Service ... Ecovadis is looking for a Senior Manager of Customer Marketing to own and optimize our customer lifecycle ... Own and Optimize the Customer Lifecycle: Establish and execute a comprehensive customer contact strategy ... customer contact strategy working collaboratively across customer success, product, sector initiatives ... Design multi-touch customer journeys across the lifecycle for the different customer segments and persona

account management and development within the service industry, specifically working with larger clients ... Meet or exceed KPIs and goals, as set by Onshape and Customer Success leadership Facilitate customer ... loop by both gathering and sharing customer feedback with the appropriate Product Teams, ensuring customer ... an advocate of Onshape through referrals, case studies, customer spotlights, etc. ... Excellent customer relationship skills; ability to grow and retain accounts, build relationships and

, to ensure customer satisfaction, develop the platform, and meet service level agreements. ... Develop and maintain self-service resources such as tutorials, FAQs, and knowledge base articles. ... building, driving customer success, providing technical and strategic support, customer retention and ... As part of this role, the Customer Success Manager, EMEA will also lead the local Customer Success EMEA ... POSITION SUMMARY The Customer Success Manager, EMEA plays a pivotal role within the Soprano Design Customer

Jr Customer Success Manager (French) At SumUp, we are driven to empower small businesses across the globe ... manage multiple tasks and priorities effectively At least 1 year of experience as a Key Account Manager, Customer

publishers efficiently • Develop and execute strategies to grow publisher revenue while delivering excellent service

About You: Experience: You have a background in customer service, preferably in the financial sector. ... As a Customer Service Onboarding Specialist at Qonto, you will: Guide Italian customers through the account ... Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has ... Our values: Customer focus: Prioritize customers in everything you do Ownership: Own your part, get things ... of customer satisfaction and compliance, working closely with Francesca, our experienced team lead based

Coordinate closely with sales and service resources to align solution design with customers’ business ... Established in 2008 by co-founders of the video streaming service Rakuten TV, NPAW has offices in Barcelona ... communications with prospects and customers showcasing the product, providing technical details, resolving service-related ... Customer-oriented person. You're our customers' advocate. ... Willingness to travel occasionally for customer visits, trade shows, and other events.

Your leadership will empower team members to deliver exceptional service, ensuring customer satisfaction ... At Factorial, we're looking for a Team Lead Customer Success to help us enhance our customer experience ... The Role As a Team Lead of Customer Success, you will oversee a dynamic team focused on nurturing and ... Your Responsibilities Include: Leading and mentoring the Customer Success team, providing guidance and ... Qualifications Proven experience in account management or customer success roles, preferably in a B2B

As a Customer Administration Specialist (Billing), you will join the CTC team performing the following ... Interacting with other departments to resolve issues and modify contract conditions, customer data, etc

We're a well funded startup that already has a large enterprise customer base. ... What you will bring with you You will report to the Director of Customer Reliability. 5+ years of experience

Who we are looking for : You are a customer success enthusiast with 3+ years of solid hands-on customer ... You are familiar with all aspects of the customer journey. ... Own the whole customer journey, from onboarding and adoption, to renewal and expansion. ... Build out the one-to-many Digital Strategies together with the whole Customer Success team. ... Work closely together with the other teams to evolve, scale, and improve the customer experience and

of customer contacts daily. ... Making sure that the team uses the CRM system to document all customer opportunities and customer activity ... Success, selling to customer needs, utilizing a consultative sales approach. ... About the Team Hiring In the Customer Success Organisation, keeping and delighting our customers is ... OVERALL Monitor customer usage data, health indicators, renewal dates, and growth opportunities.

Be responsible for onboarding, customer advocacy, expansion, retention and renewal. ... Have worked in a customer-facing position in a digital SaaS environment or similar. ... By handling the full lifecycle, you have the final say when it comes to your customer. ... As a Customer Success Manager at Marfeel, you will own the full lifecycle of our customers. ... The Role: The Customer Success philosophy is core to Marfeel’s value and is transversally present in

Collaborate closely with airport teams, flight operations, customer service, IT and external partners ... Proven ability to optimize customer service strategies, balance operational and financial goals, and ... With a strong focus on collaboration across airport teams, flight operations, customer service, and external ... deliver exceptional service while minimizing disruptions and maximizing efficiency. ... Optimize processes to reduce disruptions and elevate service quality at airports and onboard.

Customer Advocacy : Act as a customer advocate within WorkFlex, providing insights to product and leadership ... to deliver exceptional results and drive customer value. ... We are looking for a German speaking Customer Success Manager who will play a pivotal role in managing ... You will leverage your expertise in customer success, project management, and industry best practices ... Your primary responsibility will be to ensure on-point onboarding, customer satisfaction, drive adoption

We bring together customer success, customer service, and technical consulting disciplines into cross-functional ... Service-oriented personality with passion for working with customers (mainly in English). ... Track and document customer touchpoints and engagements. ... Through these customer engagements, you will have the opportunity to educate our customers about our ... Management) to align on key processes and ensure excellent customer experience is being delivered.

Break4me - 1 month paid leave after 3 years of service. ... looking for a dynamic and strategic People Partner to join our team in Barcelona, supporting our vital Customer ... facilitating conflict resolution, and ensuring HR processes are aligned with the unique needs of our Customer ... What you’ll do: Strategic Partnership: Serve as a trusted advisor to Customer Support leadership, aligning

What you’ll need : 2+ years of experience in Account Management, Customer Support / Customer Success ... Proactively manage any account or service issues relating to RemoFirst services, providing action plans ... As a Customer Success Manager, you will be responsible for advising and proactively guiding customers