4359 customer service English-speaking jobs in Barcelona

Deep passion for the customer, proven ability to create an excellent customer experience using lean startup ... Embody Schneider Electric Core values: customer first, dare to disrupt, act like an owner, learn every ... and Responsibilities Overall Design Process: The CMDM Technical Architect defines the standards for customer ... technical standards, blueprints, reference architectures, architecture patterns and technology roadmaps for Customer ... multiple key master data entity/domain such as Individuals (Consumer, Contact, Employee), Organizations (Customer

Actively engage with a diverse range of stakeholders, including senior management, service managers, ... Salary: Competitive The Customer Experience team performs all customer-related feedback channels at ... About Allianz Technology: Allianz Technology is the global IT service provider for Allianz and delivers ... Provide guidance, training, and support to service owners and NPS coordinators, enhancing team capabilities ... objectives and customer satisfaction goals.

Develop and maintain a customer health dashboard to monitor customer engagement and platform utilization ... Proficiency in using customer success software and CRM tools. ... Proven ability to manage multiple customer accounts and projects simultaneously. ... queries and proactively pitching the value-adding potential of Longtail’s solutions at every customer ... The Position We are seeking a highly motivated and proactive Customer Success Manager to join our dynamic

The Ideal Candidate Desired Background 3 to 5 years’ experience in Customer Service/Care. ... and ‘white glove’ service to delight our customers. ... purchase orders, monitoring of deliveries and inventories, attention and responses to customers within service ... customer support, ensuring a seamless customer experience, with a focus on proactive customer communication ... Identify gaps in customer care processes and partner with customer experience team to resolve.

Education: University degree with a focus in customer service. ... External orientation: conduct benchmarking (processes, service providers, work tools) and attend Customer ... Being the link between the Customer Care Area and the different areas of Isdin (Commercial, Marketing ... Design, implement and ensure the monitoring of the front-office Customer Care to guarantee an excellent

Enthusiastic about customer success and leveraging technology to enhance customer experiences. ... Role Overview: As a Customer Success Lead with a strong focus on data analysis, you will play a pivotal ... role in understanding and leveraging metrics, specifically Customer Churn and Monthly Recurring Revenue ... Proven experience in data analysis, focusing on metrics related to Customer Churn and MRR Expansion. ... at reducing preventable churn and identifying opportunities for upselling and cross-selling based on customer

If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site ... What you will do in this role As a Customer Service Representative on our team, you will: In a correct ... Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge ... of service is delivered. ... , customer-friendly, and efficient manner answer and/or solve complex technical questions or problems

Chain service to Alexion customers. ... supply chain service provisions supports same. ... benefits and ensures Service Level Agreement and regulatory requirements are communicated efficiently ... Works closely with Global Distribution by assessing service level impacts, sharing market specific requirements ... accounting, segmentation and deploys most appropriate solution based on customer needs.

An exceptional customer-centric mindset and a passion for service. ... SKILLS AND CAPABILITIES NEEDED Extensive experience in a customer success, customer service, delivery ... Customer Success: You’ll analyze customer data and service health to identify trends, patterns and areas ... service and support for existing customers. ... Service Cloud, Power BI, key analytical programs).

ESSENTIAL RESPONSIBILITIES Follow Company Customer Project Processes (CPP). ... Be responsible for project metrics for schedule, cost, quality, and customer satisfaction. ... Ensure optimum customer satisfaction by applying SE Quality standards in project execution and product ... Motivate and direct teams to execute project plans and follow Schneider Electric CPP (Customer Project ... ensure the delivery of the solution to the country of destination and secure a safe hand-over to the customer

Be responsible for project metrics for schedule, cost, quality, and customer satisfaction. ... Communicate and coordinate communications among key stakeholders in the project, including customer, ... Ensure optimum customer satisfaction by applying SE Quality standards in terms of project execution and ... Motivate and direct teams to execute project plans and follow Schneider Electric CPP (Customer Project ... ensure the delivery of the solution to the country of destination and secure a safe hand-over to the customer

You provide an excellent operational service to our clients by applying SLAs and demonstrate prioritization ... You work in a multinational Customer Care Team responsible for all Dach clients where collaboration, ... You'll Do: As you are the first point of contact for Criteo, your goal is to provide an excellent customer ... You understand the importance of tracking customer support efficiency metrics (reply time, resolution

Provide status and service reports to recommend next steps to management. ... Job position Customer Success Engineer Customer Success Engineer helps to ensure customer satisfaction ... Problem-solving capacity to find customer solutions with a strong customer focus. ... The Customer Success Engineer is expected to ensure customer renewals and to increase sales for existing ... Act as the voice of the customer within the company.

Recording and solving customer problems and queries. Understanding customer business. ... Technical background, self-managed person, customer and business-oriented. ... Job Title: Implementation Specialist Department: Customer Success Location: Barcelona Type: Full-time ... Customer Training and Support: Provide comprehensive training sessions and continuous support to clients ... Reports to: Onboarding Team Lead & Head of Customer Success About Us: Rentals United ( https://rentalsunited.com

Job Title: Customer Success Manager Department: Customer Success Location: Barcelona Type: Full-time ... Reports to: Team Lead & Head of Customer Success About Us: Rentals United ( https://rentalsunited.com ... Role purpose : The Customer Success Manager main role is to foster strong relationships with clients, ... customer business  Enable connection to the different OTAs Provide advisory on OTAs, services and ... Giving users detailed account directions Recording and solving customer problems and queries Understand

Established in 2008 by co-founders of the video streaming service Rakuten TV, NPAW has offices in Barcelona ... Excellent organizational skills, capable of managing multiple accounts and projects while maintaining high service ... , and by acting on customer feedback. ... , with a strong focus on customer success and engagement. ... play a pivotal role in enhancing customer experiences through our analytics platform.

We offer a unique working environment in our new shared service center in the city center of Barcelona ... Experience: Minimum of 5 years of experience in payroll and/or HR Administration within a shared service ... HR administrative processes, ensuring compliance with local regulations, and delivering high-quality service

solutions towards customer case resolution and preventative service programs. ... Be part of a growing team with a customer-first focus! ... We are seeking a dynamic and engaged team member who thrives on customer interactions, whether in person ... Coordinate service delivery in the region with Field Service Engineers, Tech Support, remote Service ... Responsible for allocated Service Sales budget, order booking, and long-term service contract execution

Cledara's customer support channels and responding to customer queries in a way that inspires trust ... About You: Customer-Centric: You are always putting the customer first, skillfully addressing their ... Customer payment and reconciliation-related processes. ... You have worked with Customer Support tools such as Intercom or Zendesk. ... The execution of exception handling process for customer invoice matching process.

of Customer Satisfaction Surveys Scores - Delivery of high caliber Customer Service on Post-Sales requisitions ... If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site ... As a Customer Service Representative on our team, you will: - Provide with accurate information to ... our customer - Logging and follow up of correct and Valid Orders or requests - Ensure the highest level ... What's in it for you We challenge conventions to deliver outcomes unimagined by creating customer