3882 customer service English-speaking jobs in Barcelona

  • dynaTrace software GmbH
  • Barcelona
  • March 19
We bring together customer success, customer service, and technical consulting disciplines into cross-functional ... Service-oriented personality with passion for working with customers (mainly in English). ... Track and document customer touchpoints and engagements. ... Through these customer engagements, you will have the opportunity to educate our customers about our ... Management) to align on key processes and ensure excellent customer experience is being delivered.
  • SumUp Inc.
  • Barcelona
  • March 18
Break4me - 1 month paid leave after 3 years of service. ... looking for a dynamic and strategic People Partner to join our team in Barcelona, supporting our vital Customer ... facilitating conflict resolution, and ensuring HR processes are aligned with the unique needs of our Customer ... What you’ll do: Strategic Partnership: Serve as a trusted advisor to Customer Support leadership, aligning
  • Traveltechessentialist
  • Barcelona
  • March 18
Strategy Manager Customer Experience We're seeking an experienced Strategy Manager to join our Customer ... Analyze customer data (e.g., customer feedback, NPS scores, churn rates) to identify trends, opportunities ... Identify and prioritize key customer experience initiatives. ... Foster a data-driven and customer-centric culture within the team. ... playing a key role in shaping the overall customer experience strategy.
  • eDreams ODIGEO
  • Barcelona
  • March 16
Analyze customer data (e.g., customer feedback, NPS scores, churn rates) to identify trends, opportunities ... Identify and prioritize key customer experience initiatives. ... Foster a data-driven and customer-centric culture within the team. ... playing a key role in shaping the overall customer experience strategy. ... Develop and refine customer experience strategies aligned with business objectives.
  • Rocket Software, Inc.
  • Barcelona
  • March 16
Manager, Customer Solutions Engineering page is loaded Manager, Customer Solutions Engineering Apply ... added value to the customer. ... Previous customer-facing experience is a plus. ... Draft customer and internal training materials on our products. ... Manage resource allocations and workloads based on incoming customer requests and projects.
  • jobs.breezy.hr - ATS
  • Barcelona
  • March 14
Proven track record in resolving customer issues and improving customer satisfaction. ... Customer Experience Optimization: Design initiatives to improve the customer journey, enhance satisfaction ... Job Requirements 5+ years in customer experience, customer success, or related field, with 2+ years ... Customer Support Management: Supervise customer support, ensuring quick resolution of issues and escalation ... Ability to leverage customer insights to drive strategy.
  • BettingJobs
  • Barcelona
  • March 12
Customer Relationship Management Executive BettingJobs is excited to be working with a fast-growing company ... Develop and implement automated lifecycle communication funnels to enhance customer journeys and improve ... Minimum 1 year of experience in marketing or CRM roles, with a focus on customer engagement and retention
  • Gartner
  • Barcelona
  • March 10
What makes Gartner Conferences a GREAT fit for you? When you join Gartner, you'll be a part of a team that serves thousands of business and technology leaders at global conferences each year. You’ll work with curious, motivated people and learn about the latest in technology and business.
  • Jordan martorell s.l.
  • Barcelona
  • March 7
Job Summary The Global Tier 1 Global Service & Solution team is focused on enabling the growth of services ... Support those teams with the management of the data collection (customer profiling information, sales
  • The Knot Worldwide
  • Barcelona
  • March 7
Seniority level Entry level Employment type Full-time Job function Consulting and Customer Service Industries ... Managing the renewal of contracts assigned to this service. ... You will be responsible for post-sales follow-up, customer retention, training, and assisting a professional
  • Ferrer Internacional SA
  • Barcelona
  • March 6
Voice of Customer (VoC) Program Management: Enable Automatic Listening of the Voice Of the customer and ... Customer Journey Mapping and CX Improvement: Support local teams in conducting customer journey mapping ... Skills (technical): Knowledge of customer experience strategy and analytics for Customer journey mapping ... Experience team as the Patient and Customer Experience Officer. ... Collaborate with data teams to integrate patient and customer insights into the innovation process.
  • 3Commas.io
  • Barcelona
  • February 19
Proven track record in resolving customer issues and improving customer satisfaction. ... Customer Experience Optimization: Design initiatives to improve the customer journey, enhance satisfaction ... Job Requirements 5+ years in customer experience, customer success, or related field, with 2+ years in ... Customer Support Management: Supervise customer support, ensuring quick resolution of issues and escalation ... Ability to leverage customer insights to drive strategy.
  • Autodesk
  • Barcelona
  • March 29
Minimum Qualifications Customer empathy and customer-centric mindset. ... You will drive a high-level customer satisfaction and experience to ensure continued customer adoption ... of Autodesk products through customer value-add activities. ... triggered actions and reacting to inbound customer-initiated triggers. ... success motions and resolve customer activation/onboarding/usage issues.
  • Jordan martorell s.l.
  • Barcelona
  • March 17
of Customer Reviews. ... Software Development Manager The Customer Reviews team shapes products and technology used daily by ... The team is responsible for many central Amazon experiences including Customer Reviews and Questions ... We love to work with smart, solution-oriented people that have a strong sense of ownership and customer ... Together with the UX designers and the product team, you will own end-to-end the customer experience
  • Ferrer Internacional SA
  • Barcelona
  • March 25
Follow up and respond to customer requests. ... Our extensive experience in the sector allows us to provide highly specialized service. ... Maintain or improve the corporate image in customer relations with the client and principal. ... have focused our activities on going far beyond the distribution of ingredients, beyond just offering service
  • Robert Walters
  • Barcelona
  • March 19
The Project Manager is responsible for the successful planning, execution, monitoring, transfer to Service ... Owner/Service Manager and closing of DTX projects. • The Project Manager ensures the project is completed
  • Cledara
  • Barcelona
  • April 3
This January, we had a perfect 100% CSAT score, and our “Customer Service Team” was one of the top reasons ... Passion for the Customer Success space. Familiar with basic finance terminology. ... Escalate Product feedback: Be the voice of the customer to influence Cledara’s roadmap. ... Negotiate renewals: Negotiate annual renewals and fight for every customer in your portfolio. ... The Role This Customer Success Manager role exposes you to the fast-paced rhythms of a venture-backed
  • Schneider Electric
  • Barcelona
  • March 23
The Digital Customer Experience department aim to accelerate Schneider Electric’s mission of driving ... To drive this transformation successfully, Digital Customer experience team lead transversally from the ... SEGreatPeople Departament and Project description: Schneider Electric is obsessed about improving the customer ... months with the possibility of extension or contracting *We seek out and reward people for putting the customer
  • Mytheresa
  • Barcelona
  • March 29
Have a first experience in the customer care or any other service oriented industry. ... Providing the best in class customer service based on a fine understanding of the nature of e-commerce ... To support our Customer Care team we are searching for a Customer Care & Fashion Advisor – US English ... Conscientiousness when dealing with customer data. ... Answering customer requests (phone calls and e-mails).
  • NTT DATA Europe & Latam
  • Barcelona
  • April 3
Frontend (Angular, WebStorm), Backend (Java, Spring Boot, IntelliJ, Groovy, PostgreSQL, web service protocols
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