138 customer service English-speaking jobs in Barcelona

ESSENTIAL DUTIES & RESPONSIBILITIES Manage customer service activities to ensure excellent service: Create ... service knowledge Skills in Microsoft Office. ... allow us to put in place actions to solve it, always looking for the excellence of our service level ... Provide information to customer (external and internal) about OTB processes and status. ... due to wrong data Support customer requests, act as a central contact for any question.

E-commerce Customer Service Representative FUNCTIONS This position Customer Service Ecommerce is responsible ... Essentials Responsibilities: ● Manage customer service activities to ensure excellent service. ● Oversee ... Customer service must follow daily the operational KPI’s to analyze inefficiencies to allow us to put ... in place actions to solve it, always looking for the excellence of our service level. ... service, preferably in e-commerce. ● Skills in Microsoft Office. ● SAP knowledge. ● Fluent in English

Request the licenses needed for Service Requests and assist on the creation of the Enterprise Reporting ... Ensure the accuracy of our Customer Database (Support Info Sheet). ... and ready for the future platforms, so clients can focus on their core competencies of serving their customer

service as a value. ... practices that meet customers’ and own organization’s needs; promoting and operationalizing customer ... Customer Focus Ensuring that the internal or external customer’s perspective is a driving force behind ... business decisions, organizational processes, and individual activities; crafting and implementing service

service as a value. ... practices that meet customers’ and own organization’s needs; promoting and operationalizing customer ... Customer Focus Ensuring that the internal or external customer’s perspective is a driving force behind ... business decisions, organizational processes, and individual activities; crafting and implementing service

Understanding of service-oriented and microservices architectural patterns, troubleshooting methods, ... Work on warehouse management systems, our shopper app and our customer-facing systems. ... believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer ... believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer

Establish and monitor key performance indicators (KPIs) and Service Level Objectives (SLOs) for platform ... reliability, scalability, performance, cost-effectiveness, and internal customer satisfaction. ... believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer

You’ll be working with cross-functional teams to build scalable solutions that enhance customer experiences ... Qualifications WHAT YOU WILL BRING TO THE RIDE 7-9 years of product management experience building self-service

•Desirable: Knowledge of IT Service Management platforms such as ServiceNow. ... . • Partner with vendors and external service providers to manage hardware and software contracts and ... Collaboration •Services Management & Global ServiceDesk •IT Regional Operations •Vendors and External Service

You’ll be working with cross-functional teams to build scalable solutions that enhance customer experiences ... Deep understanding of service-oriented and microservices architectural patterns, troubleshooting methods

Service, eCommerce, Marketing, and Analytics. ... Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as ... , Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer ... global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric

Service, eCommerce, Marketing, and Analytics. ... Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as ... , Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer ... global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric

Service, eCommerce, Marketing, and Analytics. ... Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as ... , Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer ... global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric

We add value with our people, client service ethos, global delivery strategy, technical ability, and ... manufacturing, construction, installation, and operational testing confirm to functional specifications and customer

Lead system integration, including integration in the customer vehicle. ... Translate customer needs into system specifications, electronics, mechanics, and software definition

multinational clients Manage input gathering from local country teams and technical experts across service ... activities, monitoring KPIs and performance data, and ensuring technical alignment across countries and service

Excitement to thrive in an environment that offers multiple customer solutions focused on technology ... influencers and decision makers in order to establish customer partnerships early in their buying process ... achievement in partnership with sales performers Tenacious perspective of navigating multiple layers of customer

At GXO, we are constantly looking for talented people at all levels who can provide the level of service ... What we are looking The Procurement Specialist plays a key role in managing service contracts, conducting ... Lead the tendering process for service contracts, including market benchmarking and RFQ preparation. ... A major aspect of this role is negotiating with suppliers and vendors to achieve the best pricing, service ... Develop and implement strategic purchasing initiatives to enhance service levels and maximize cost savings

Draft, review and negotiate a wide range of contracts (commercial, service, supply, license, NDAs, etc ... relationships with all the stakeholders Accessibility with a commitment to provide a high level of service

Maintain a high standard of customer service and communication with all stakeholders.