1894 customer service English-speaking jobs in Madrid
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Customer Experience Project Manager
- Groupon
- Madrid
- September 28
Service. ... Familiarity with Customer Experience and Sales contexts. ... Transformation, and work closely with teams across Sales, Merchant Operations, Product, Content and Customer
Product Owner - Customer Portal
- World Courier
- Madrid
- September 23
Certification in project management, customer success management, service management, agile delivery, ... Increased customer adoption of digital channels, with measurable shifts from manual to self‐service interactions ... experiences, reducing reliance on manual interactions and enabling scalable, self‐service capabilities ... The Product Owner – Customer Portal is responsible for evolving World Courier's suite of customer‐facing ... Collaborate closely with the Customer Integrations Product Owner to ensure seamless end‐to‐end customer
Senior Customer Success Manager
- Sprinklr Software Iberia, S.L.
- Madrid
- September 12
Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr ... That means that everything — and everyone — can work together to service, respond, sell, and market to ... Cultivate internal champions and promise a culture of self-service to strengthen long-term platform adoption ... and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM
Senior Customer Solutions Engineer
- Rocket Software
- Madrid
- September 1
As a trusted advisor, work with existing customer base to ensure best practices and customer satisfaction ... Review existing customer implementations to ensure best practices are utilized for maximum customer satisfaction ... Sharing customer feedback to product management for future enhancements. ... Excellent time management skills Previous customer facing consulting experience. ... Provide consulting services to implement detailed customer implementation requirements.
Service Delivery Manager - Pega ADM
- Cognizant
- Madrid
- September 14
Monitor SLAs, KPIs, and service outcomes, ensuring operational excellence and service quality. ... Proven track record managing SLAs, KPIs, KRAs, and service quality. ... Service Delivery Manager – PEGA ADM English Required | Hybrid (2 Days per Week from Madrid Office) Are ... Own end-to-end PEGA ADM service delivery across maintenance, enhancement, and upgrade workstreams. ... Drive adoption of AI, GenAI, automation, predictive analytics, and intelligent service management.
Marine Electrical Field Service Engineer
- ELSYS
- Madrid
- July 31
Marine Electrical Field Service Engineer Location Spain Level Senior Department Type Full Time Competitive ... Job Description We are seeking experienced and skilled Marine Electrical Field Service Engineers to ... Joining us means being part of a dynamic team dedicated to delivering top-notch service and contributing ... propulsion – to instrumentation, automation and navigation equipment Procurement of spare parts and service
Salesforce Service Cloud Senior Developer
- Tata Consultancy Services
- Madrid
- July 30
Responsibilities Develop Service Cloud features using Apex, LWC, Visualforce and SOQL. ... Are you a Salesforce Service Cloud Senior Developer in Madrid or Lisbon seeking a new interesting challenge ... Required Technical Skills Salesforce Service Cloud Apex Visualforce SOQL REST / SOAP APIs MuleSoft CI
CNS Service Engineer F/M
- ESSP
- Madrid
- July 26
Created in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA ... (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Agency ... By joining us, you will support ESSP technical activities focused on Service Provision in the on-going ... Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service ... link communications), mainly to: Contribution to technical arcquitecture definition; Contribution to service
Variable Speed Drive Field Service Engineer
- ELSYS
- Madrid
- July 31
Engineers to join our dynamic and growing marine and offshore service team. ... Description We are actively seeking an highly skilled and experienced Variable Speed Drive (VSD) Field Service ... Joining our team means becoming an integral part of an expanding service division dedicated to ensuring ... Your contribution will play a vital role in our commitment to delivering top-tier service and excellence ... LV and MV drives and their ancillary equipment, both air and liquid cooled Procurement of spares and service
IT Service Owner (Java)
- UST
- Madrid
- September 1
quality code, aligned with guidelines and standards Manage L3 Support for the day-to-day incidents/service ... Support are met Manage operating model to ensure effort sharing of operational tasks (e.g. monitoring of service
Sommelier
- Sommelier Edit Ltd
- Madrid
- October 7
- hospitality
A strong guest-oriented mindset and passion for service. ... Ensuring the smooth operation of service within the assigned section. ... Participating in the setup, service, and breakdown of special events. ... Local Benefits Staff meals during shifts, uniform provision, and laundry service. ... , advising guests and managing the wine cellar while ensuring excellence in service and full compliance
Managed Services Solution Architect
- Avanade
- Madrid
- September 14
Design and Governance Application Lifecycle Management Service Transition and Service Transformation ... Support service transition and transformation initiatives. ... Knowledge of application lifecycle management, service governance, Agile, DevOps and ITIL. ... Define service frameworks covering Application Maintenance (AM) and Application Development (AD). ... Release Management DevOps practices ITIL-based service management environments Microsoft technology
Hospitality Director
- Anónimo
- Madrid
- September 18
- hospitality
Excellent customer service and relationship-management skills. ... Ensure a consistently high level of personalised and discreet service. ... Strong knowledge of luxury service standards and attention to detail. ... Manage and coordinate external suppliers, contractors, and service providers. ... We are looking for an experienced and service-oriented Hotel Director to oversee the day-to-day operations
Ejecutivo De Seguros Corporativos
- Santander Assurance Solutions, S.A.
- Madrid
- October 12
- part-time
Ability to work independently in customer settings with minimal supervision. ... Partner with a team of support staff, manage project timelines and customer needs. ... MedTech Medical Device Field Service Engineer or Technician Flexible/Part Time - Spain Barcelona, Spain ... Ability to travel locally, regionally, and nationally weekly to support customer needs required. ... Andalucía, Spain Murcia, Spain Valencia, Spain Zaragoza, Aragón, Spain Part time R Our MedTech Field Service
Senior Product Manager - AI Infrastructure as a Service
- Vodafone
- Madrid
- September 1
Prioritise features on the basis of customer value, technical feasibility and commercial return Customer ... Sovereign GPU as a Service proposition for the midmarket. ... About This Role As the Senior Product Manager for AI Infrastructure as a Service, you will define, build ... and scale Vodafone's Sovereign GPU as a Service (GPUaaS) proposition, working in close partnership with ... About This Role As the Senior Product Manager for AI Infrastructure as a Service, you will define, build
Senior Product Manager - AI Infrastructure as a Service
- Vodafone Group Plc
- Madrid
- August 28
Sovereign GPU as a Service proposition for the midmarket. ... About this Role As the Senior Product Manager for AI Infrastructure as a Service, you will define, build ... and scale Vodafone's Sovereign GPU as a Service (GPUaaS) proposition, working in close partnership with ... Customer Success – AI Adoption & Revenue: Drive go‐to‐market alignment, reference architectures, customer ... Capture customer feedback and channel it into the roadmap.
.NET Specialist
- UST España & Latam
- Madrid
- September 21
We are looking for an experienced IT Service Owner (.NET) to join a strategic project for a leading global ... ideal candidate will combine a solid software engineering background with strong IT operations and service ... Support application operations, incident resolution, change management, and continuous service improvements ... end-to-end ownership of business-critical services, ensuring operational excellence, governance compliance, service
Delivery Service Manager - TechOps Cell & Gene Therapy
- Roche
- Madrid
- August 7
about learning, highly analytical, capable of hands-on problem solving, and equipped with a strong customer-service ... point of contact and primary face to the business for operational service issues. ... Delivery: Own every aspect of service delivery, performance, and governance, acting as the initial single ... For this position we are seeking a self-motivated, results-driven Delivery Service Manager to be accountable ... Expert in the discipline of IT Service Management (ITIL V3/V4) Experience and in Computer Systems Validation
Product Manager - Convego Service Market & Transit Wallet 1
- Giesecke+Devrient
- Madrid
- October 1
Support, and Customer Service teams. ... The team collaborates closely with Engineering, Architecture, Sales, Operations, Customer Service, and ... You'll collaborate with international teams and work closely with Product, Sales, Customer Service, Operations ... Product Manager – Convego Service Market & Transit Wallet Location: Spain (Madrid or Barcelona) Work ... model: Hybrid (2 days onsite / 3 days remote) We're looking for a Product Manager – Convego Service Market
Customer Success Manager
- WorkFlex
- Madrid
- September 30
- remote work
Customer Advocacy: Act as a customer advocate within WorkFlex, providing insights to product and leadership ... Customer Engagement: Develop and maintain strong, trusted relationships with customers across the UK ... Reporting: Track and report using our CRM (HubSpot) on key customer success metrics, including usage, ... What you need to succeed You bring 2-3 years of experience as a Customer Success Manager in B2B SaaS, ... Risk Management: Identify at‐risk accounts and develop strategies to mitigate churn, ensuring customer
































































