1455 customer service English-speaking jobs in Madrid

Join to apply for the Head of Customer Service role at AUTO1 Group Descripción de empresa Are ... you ready to lead a Customer Service team undergoing a major transformation and take full ownership ... At AUTOHERO , we are looking for a Head of Customer Service with strong strategic vision, proven ... Coordinate inbound and outbound customer service operations through channels such as Freshdesk and Twilio ... Experience leading large teams (20+ people) in customer service, after‑sales, or similarly complex environments

Join to apply for the Head of Customer Service role at AUTO1 Group Descripción de empresa Are ... you ready to lead a Customer Service team undergoing a major transformation and take full ownership ... At AUTOHERO , we are looking for a Head of Customer Service with strong strategic vision, proven ... Coordinate inbound and outbound customer service operations through channels such as Freshdesk and Twilio ... Experience leading large teams (20+ people) in customer service, after‑sales, or similarly complex environments

Join to apply for the Head of Customer Service role at AUTO1 Group Descripción de empresa Are ... you ready to lead a Customer Service team undergoing a major transformation and take full ownership ... At AUTOHERO , we are looking for a Head of Customer Service with strong strategic vision, proven ... Coordinate inbound and outbound customer service operations through channels such as Freshdesk and Twilio ... Experience leading large teams (20+ people) in customer service, after‑sales, or similarly complex environments

Certification in project management, customer success management, service management, agile delivery, ... Increased customer adoption of digital channels, with measurable shifts from manual to self‑service interactions ... experiences, reducing reliance on manual interactions and enabling scalable, self‑service capabilities ... The Product Owner – Customer Portal is responsible for evolving World Courier’s suite of customer‑facing ... Global Customer Portal platform Order placement, including packaging selection Chat‑based customer

Certification in project management, customer success management, service management, agile delivery, ... Increased customer adoption of digital channels, with measurable shifts from manual to self‑service interactions ... experiences, reducing reliance on manual interactions and enabling scalable, self‑service capabilities ... The Product Owner – Customer Portal is responsible for evolving World Courier’s suite of customer‑facing ... Global Customer Portal platform Order placement, including packaging selection Chat‑based customer

experience in customer service) Strong English communication skills, both verbal and written. ... service) Good knowledge of Microsoft Office Word, Excel, and PowerPoint Strong customer focus (previous ... meet customers and develop relationships with key contacts 1+ years of relevant experience (sales/customer ... innovative data services and solutions around its robust first-party data offering to bring the voice of the customer

To apply you need to be / have: Relationship building & customer service skills Tactical planning & ... Ensure all assigned Service Requests are prioritised and accurately managed in the Service Request Module ... data to ensure accuracy of reporting Facilitate and/or resolves planning issues identified in the customer ... Recommends, educates and enforces space policies/standards, procedures and protocols and notifies client of customer ... Request Response & Reporting: Support the implementation of MAC & additional space service requests.

and executing mitigation and recovery plans before customer impact occurs. ... service, inventory optimization, and network efficiency across a global distribution network. ... Proactively identify supply risks, inventory imbalances, and potential service disruptions, developing ... responsible for ensuring the right inventory is in the right place at the right time while balancing customer

Excellent communication and customer service skills. ... Install, maintain, troubleshoot, and repair Anton Paar instruments at customer sites. ... This includes installation, preventive maintenance, calibration, troubleshooting, repair, and customer ... in the CRM Service system. ... Deliver customer training on the correct operation, maintenance, and best practices for Anton Paar instruments

Prepare financial reports, manage budgets, and conduct performance analysis. Responsibilities include financial projections, cash flow monitoring, tax planning, and risk management. Requires 5-10 years in financial planning.

Identify, design, and deploy AI-powered solutions for customer service (e.g., LLM-powered agents, speech ... service leaders to enable adoption of AI-assisted contact solutions. ... Hard SkillsDeep knowledge of Contact Center technologies (Genesys Cloud, Salesforce Service/Marketing ... Transformation in Assisted ChannelsLead the global AI transformation roadmap for voice and chat-based service ... service experiences across Santander's assisted interaction channels — including voice, chat, and conversational

Where you might be coming from Support or customer service at a product you loved.

Identify and prioritize improvements across customer, partner and operational journeys. ... Coordinate with Product, Engineering, Operations, Risk, Legal and Customer Support. 3. ... Service Design Principal Specialist Summary of the role: Shape coherent end-to-end service experiences ... Service design strategy and vision Define service design vision, principles and experience priorities ... ecosystem maps and service blueprints.

delivery teams to meet customer commitments with confidence. ... Remote with flexibility to travel as and when required for customer/team meetings.**Why Join GTT? ... and amplify our unique human strengths to solve complex challenges that technology alone cannot.* **Customer ... **At GTT, you'll join a global, collaborative culture built around **ownership, customer focus and continuous ... logistics operations supporting global service delivery and assurance teams.

Monitor sales, margin, new-account wins and customer profitability. ... Proven success in business development and new-customer acquisition. ... Lead commercial negotiations, customer agreements and joint business plans. ... The successful candidate will manage and develop strategic customer relationships, win new business and ... Act as the voice of the customer internally, identifying market trends, needs and new opportunities.

Lead, coach, and mentor Customer Success leaders and regional teams, fostering a high-performance, customer-centric ... Accountabilities Develop and execute a comprehensive customer success strategy aligned with overall ... Serve as the escalation point for high-priority customer issues and complex operational challenges. ... Alignment with values-driven leadership principles and a commitment to ethical customer engagement. ... Optimize systems, processes, and operational workflows to ensure effective, scalable, and compliant customer

To apply you need to be / have: Relationship building & customer service skills Tactical planning & ... Ensure all assigned Service Requests are prioritised and accurately managed in the Service Request Module ... data to ensure accuracy of reporting Facilitate and/or resolves planning issues identified in the customer ... Recommends, educates and enforces space policies/standards, procedures and protocols and notifies client of customer ... Request Response & Reporting: Support the implementation of MAC & additional space service requests.

Strong communication and customer service skills, with a proactive and solutions-focused approach. ... service ethos. People are at the core of our business success and future. ... Experience within the hospitality or wider service industry is highly desirable. ... We are currently seeking a People Operations Shared Service Specialist to join our dynamic team in Madrid ... We are looking for someone with the right mindset above all, someone who is service-oriented, solutions-focused

Serve as the global Technology PT Product Owner for Learning Management technologies, specifically Cornerstone on Demand. Direct system lifecycle, shape roadmaps, and ensure GxP compliance as Business Data Steward.

Lead store teams across multiple European countries to deliver KPIs and implement retail strategy. Drive performance, manage budgets, and ensure brand experience while developing high-performing teams. Requires excellent English and strong financial acumen.