3218 customer service English-speaking jobs in Barcelona

  • Concentrix
  • Barcelona
  • April 2
for improvement, implement corrective action, up to and including termination of employment Ensure service ... expectations to employees and provide timely updates Provide subject matter expertise in handling escalated customer
  • Clarks
  • Barcelona
  • April 1
It’s more important that you can lead teams, promote brands and establish outstanding customer service ... As a skilled professional, you’ll be ready to lead people through the full service cycle, right through ... to closing a sale and ensuring a great customer experience. ... Store Manager When a customer walks through our doors, we want them to be wowed – and that’s down to ... However, it’s the customer experience you create that will really send sales sky-high.
  • HP
  • Barcelona
  • April 5
This includes amongst other things, to set up new customers, to ensure Service Level Agreements are met ... teams and monitor performance Monitors account metrics and drives corrective actions Measures service ... all services in scope), according to established operational framework Continuously strive to build service ... Contractual Operating Model guidelines to operationalize Contractual/Outcome Based deal model Support Service ... The GAOM is responsible to manage the end-to-end relationship with the customer from an operational point
  • Werfen
  • Barcelona
  • March 31
service, and other customer-facing functions. ... Partner with Sales, Marketing, Customer Success, Service, and Operations leaders to understand business ... Constand contact with Sales, Marketing, Customer Success, Service Leaders, to ensure solutions support ... revenue growth and customer experience goals. ... Define and track KPIs to measure CRM effectiveness (e.g., adoption, data quality, cycle time, customer
  • Perk
  • Barcelona
  • April 3
This includes formal complaints, escalations, sensitive service failures, and reputational risk situations ... The Role The Escalations Case Manager owns and resolves complex, high-impact customer cases end-to-end ... Experience in Customer Care and specifically in the travel industry Handling escalations or complex ... experience but understands business impact - Good judgment when balancing customer satisfaction and ... Perk is a global company with a diverse customer base, and we want to make sure the people behind our
  • Technogym S.p.A.
  • Barcelona
  • March 30
What you should bring 1-3 years’ experience in a call center environment or in a customer service support ... Time Fix Rate' and 'Time to Service'. ... You are customer-focused and able to adapt to different personality types. ... service practices and principles Familiarity with CRM systems Ability to multi-task, set priorities ... In this role, you will play a key part in providing a high-class level of service in terms of 'First
  • Firmenich SA
  • Barcelona
  • April 3
Collaborate across functions to drive innovation, digitalization, and customer-centric outcomes. ... quality, compliance, efficiency, and customer experience.* Drive initiatives to standardize, simplify ... regions, countries, and business units.* Lead seamless end-to-end processes – Elevate user experience, customer ... Realia, SpainLead the global Quote to Cash transformation, owning end-to-end process excellence and service ... **Your key responsibilities*** Align Q2C Service Delivery Model with global processes, BU strategies,
  • COMFORT SYSTEMS
  • Barcelona
  • April 6
Responsible for defining and deploying overall Services portfolio including customer centric Service ... of relevant trainings to maximize local sales organization selling capability Gathers voice of the customer ... knowledge on key targeted segments, investigates and Evaluates new business opportunities and create customer ... Develops Service solutions (modular kits, distributed services, etc.) for Authorized service partners ... concepts and solutions Drives productization of Service portfolio.
  • Columbia Sportswear Company
  • Barcelona
  • March 31
service; contributing to the profitability and customer experience in the store. ... service and teamwork. ... service by responding to consumer questions or issues regarding product features, benefits and availability ... Within this role you will employ your natural problem solving and sales abilities to answer customer ... inquiries to running an efficient check out process, our associates create memorable customer experiences
  • FotoEventi Group
  • Barcelona
  • April 3
FotoEventi Group seeks motivated individuals to capture memorable vacation photos for hotel guests in Spain and Italy. Responsibilities include promoting services, conducting photo sessions, and handling sales. Applicants should have photography knowledge, strong communication skills, and a passion for customer service.
  • Best Hotels
  • Barcelona
  • April 3
If you are passionate about customer service and are looking for a dynamic and professional work environment ... service (preferred). ... in You: Education and Experience: At least one year of previous experience in hotel reception or customer ... Positive Attitude: Friendly, proactive, and service-oriented personality. ... Responsibility: Commitment to service quality and the hotel’s professional image.
  • Delivery Hero
  • Barcelona
  • April 1
Job Description YOUR MISSION We are looking for a world class and experienced customer service and billing
  • Pop Mart
  • Barcelona
  • April 1
Assist the Store Manager overseeing all aspects of store operations Provide exceptional customer service ... service that meets POP MART’s standards. ... service, retail operations and product training A structured bonus / commission scheme in line with ... service skills to provide a memorable shopping experience Proven ability to develop and implement strategies ... and resolve any customer issues or complaints Train and supervise the sales team, ensuring they adhere
  • Impress
  • Barcelona
  • March 21
Customer Support: Provide excellent customer service through calls (video and audio), emails, SMS, WhatsApp ... +1 year of experience in a similar position within Customer Service in an international environment ... Help create solutions to enhance the customer journey. ... Your Responsibilities Deliver an excellent customer experience to each and every one of our patients
  • Isg International Service Group
  • Barcelona
  • April 1
AI Engineer to design, build, and scale generative AI solutions and intelligent agentic systems. Requires 3+ years of experience in applied AI/ML and software engineering (Python preferred).
  • ISG International Service Group
  • Barcelona
  • March 27
Experienced AOCS Team Lead to support Assembly, Integration & Test (AIT) and on-orbit operations for a satellite fleet. Lead a team of engineers, coordinate activities, and ensure seamless transition from ground testing to in-orbit spacecraft operations.
  • ISG International Service Group
  • Barcelona
  • March 24
As part of our Service Delivery organization, the Solution Architect will collaborate closely with Gateway ... Project Managers, Delivery Teams, Service Activation, Engineering, and Field Support to ensure technically ... Strong expertise in gateway and network architecture, IP networking, transport, and telecom service delivery
  • ISG International Service Group
  • Barcelona
  • March 19
Responsibilities Gateway Deployment & Service Delivery Project Management Lead and manage all service ... The Gateway Project Manager (EMEA) is responsible for end-to-end project management of all service delivery ... Experience 5–8 years in telecom project management, service delivery, gateway deployment, or network ... the Role The Gateway Project Manager (EMEA) is responsible for end-to-end project management of all service ... ensure gateways are delivered on time, meet capacity and performance requirements, and support regional service-growth
  • Werfenlife SA.
  • Barcelona
  • April 3
Networking/Key relationships Other roles within service: Service Specialist Manager, Service Area Manager ... , Service Director, Helpline, Field Service Engineer, Supply Chain. ... service performance with the Business Unit. ... knowledge to support customers and field staff with high-quality service. ... Oversee Service Operations and Supervise Units: Supervise the operations of assigned units and review
  • Fresenius_Kabi
  • Barcelona
  • April 3
, reliable service delivery in a complex, multi-vendor environment. ... Your Impact You will bring discipline, control, and transparency to IT Service Operations—ensuring stable ... This role is critical to reducing service disruption, strengthening accountability, and restoring trust ... model across internal teams and external providers Clear accountability and escalation structures for service ... performance management through meaningful, outcome-focused KPIs (e.g., MTTR, recurrence) A structured service
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