14868 customer service English-speaking jobs in Spain

Experience of managing a customer-facing team and a passion for delivering excellent customer service ... Helpers - Representatives, who are responsible for delivering outstanding customer service and enhancing ... service. ... Service to our all-important customers during their airport journey. ... Resolving customer escalations is also a key part of the role.

and through strategic acquisitions, which led us to become a pioneering Pan-European Digital Identity Service ... Previous experience in product management with a strong knowledge of customer experience best practices

Maintaining solid working relationships with new and existing customers by providing excellent after-sales service ... service skills • Proficient in all Microsoft Office applications • Fluent in English and Tagalog Compensation ... We are looking to hire a customer-oriented sales representative to persuade medical companies and healthcare ... and existing customers and persuading them to make acquire our products and services • Identifying customer ... responsibilities include identifying new opportunities to increase company sales, investigating and resolving customer

A passion for customer service and a dedication to delivering exceptional support. ... Self-Service: Develop and implement a robust self-service strategy, including utilising our knowledge ... Customer Experience: Drive customer satisfaction and loyalty through exceptional support experiences. ... base and chatbot system while Monitor and analyze self-service usage to identify areas for improvement ... resolution Number of Replies to Close Transfer rate Team/Department KPIs: SLAs Compliance Rate Self-service

Location: Barcelona - Cataluña Department: Customer Support – Customer Success Contract: Full-time, ... to customer interactions. ... Develop and implement customer retention programs to minimize churn and enhance customer loyalty. ... Build, lead, and mentor a high-performing Customer Success team, including Customer Success Managers, ... Serve as the voice of the customer within the company, advocating for customer needs and feedback in

base, and ensuring customer satisfaction. ... have proven experience building on existing relationships, eliminating competitor threats within our customer

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... solutions allow business transformation and acceleration by means of technology and data applied to Customer

Has turnover responsibility but not customer responsibility. ... As a high-level product technology expert, provides best technical consulting and solutions for customer ... Key tasks: Onsite customer support for prototype startups in order to do 'proof of concept', ... Main interface to Concept Engineer (Customer/Festo) (pre-defining technical concepts) and technical support ... Support commissioning of the project at customer site in close alignment with the technical support engineer

Manage customer relationships to encourage retention and referrals. ... Identify and pursue new business opportunities to expand the customer base. ... Handle customer inquiries and feedback, addressing concerns to ensure a positive brand experience. ... executing marketing and sales strategies to drive revenue growth, enhance brand visibility, and increase customer

Responsible for sending customer satisfaction surveys regarding the project. ... Lead the relationship and pursue customer satisfaction regarding the project. ... Omega CRM is a Merkle & Dentsu company, leader in the development of Customer Experience services, with ... Provide visibility of project progress to the client and Customer Success Manager (CSM). ... +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer

Encourages employees to provide excellent customer service within guidelines. ... Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and ... service levels. ... Monitors alcohol beverage service in compliance with local laws. ... Provides feedback to employees based on observation of service behaviors.

Encourages employees to provide excellent customer service within guidelines. ... Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and ... service levels. ... Monitors alcohol beverage service in compliance with local laws. ... Provides feedback to employees based on observation of service behaviors.

Lead and manage a global team of 100+ agents and team leads, ensuring excellent customer service, efficient ... Collaborate with internal teams to ensure customer feedback informs service delivery and strategic decision-making ... lifecycles, and service delivery. ... Customer Support teams at Lodgify. ... 2+ years of experience in Customer Success or a similar role, with strong knowledge of customer success

Drive customer-centric & solution-oriented mindset. ... Pleo’s ‘Customer Due Diligence’ team is here to help the company, our customers and society as a whole ... Things you’ll be doing: Collaborate with the Head of Customer Due Diligence in order to create an ambitious

Reporting to the VP of Engagement Services, this role requires expertise in customer service, strong ... Administer Salesforce Service Cloud and VOIP systems. ... the customer experience. ... locations to accomplish company goals Ability to work under pressure and tight deadlines Familiarity with Service ... EcoVadis seeks a Global VP of Customer Care to oversee a support team of 50+ agents and 6 Team Leaders

Workforce & Data Analyst - Customer Care Barcelona EUR 30.000 - 50.000 Present in 96 countries, we are ... evaluate and challenge current WFM strategies and suggest improvements Collaborate closely with the Customer ... part in establishing best practices for Workforce Management (WFM) globally and collaborating with the Customer ... data visualization and Snowflake for managing large datasets Experience working in mid-to-large size Customer

our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues ... Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive ... Our ideal candidate will have 9+ years experience working in a Customer Success, Account Management, ... issues and complaints by finding the best possible solution for both the customer and MongoDB; this ... could include anything from navigating a customer outage that has a financial impact on their business

Customer success and Purchasing, communicating with customers and achieving excellent customer satisfaction ... to the Customer Success representatives, gathering the information required, acting as a bridge between ... The Customer Success Internal Support Representative will be responsible for providing the support required ... Being a customer advocate on every task while capturing feedback and reporting requests to Purchasing ... We are looking for an Operations and Customer Support Coordinator  that: Shares our values and competences

part in establishing best practices for Workforce Management (WFM) globally and collaborating with the Customer ... evaluate and challenge current WFM strategies and suggest improvements Collaborate closely with the Customer ... data visualization and Snowflake for managing large datasets Experience working in mid-to-large size Customer

work in a customer-facing customer engineering role Intermediate knowledge of SQL, Python and NodeJS ... work in a customer-facing customer engineering role Software development experience using Agile development ... Customer Solutions Engineer/ Sales Engineer Department Professional Information Business Location London ... Role Our Customer Solutions Engineers (CSE) are critical technical partners for our customers and sales ... Skills & Experience Required: Professionalism and a customer-first approach More than 5 years’ prior