93395 customer service English-speaking jobs in Spain

documentation; Create materials and deliverables that will be used to support and engage with Onclusive’s self-service ... This is a fixed-term contract role that is being hired to support our Customer Success team as we roll ... The Customer Operations Associate will ensure that all CRM requirements for billing and finance are met ... admin, and finance reporting in our CRM tool, including PO management and order inputting; Respond to customer

customer service. ... Generate reports to track and analyze customer service metrics. ... Maintain a high level of customer service and professionalism at all times. ... Identify and report recurring customer issues to improve overall product or service quality. ... Educate customers on product or service features and benefits.

Established in 2008 by co-founders of the video streaming service Rakuten TV, NPAW has offices in Barcelona ... Excellent organizational skills, capable of managing multiple accounts and projects while maintaining high service ... , and by acting on customer feedback. ... , with a strong focus on customer success and engagement. ... of contact for a large customer with dozens of users and accounts.

Requirements 5+ years of experience in Customer Success, Customer Engineering, or Account Management ... Track record of building long-term service relationships versus transactional sales. ... Act as the primary point of contact for assigned customer accounts. ... Identify Cost Optimization and upselling opportunities and a need for a Dedicated DevOps or FinOps service ... Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service

Permanent contract with a relocation package, including : Airport taxi service upon arrival. ... Strong business acumen and ability to connect customer needs with solutions. ... Products Location : Barcelona, Catalonia, Spain | Full-time | DACH About Us : We are a global leader in customer ... Identify customer challenges, gather technical requirements, align business needs with solutions, and ... Update and maintain prospect and customer data in Salesforce.com (CRM database) while managing leads,

Seniority level: Not Applicable Employment type: Full-time Job function: Customer Service Industries: ... Cledara's customer support channels and responding to customer queries in a way that inspires trust ... About You Customer-Centric: You are always putting the customer first, skillfully addressing their needs ... Customer payment and reconciliation-related processes. ... You have worked with Customer Support tools such as Intercom or Zendesk.

requests (phone calls and e-mails) Providing the best in class customer service based on a fine understanding ... Descripción del trabajo To support our Customer Care team we are searching for a Customer Care & Fashion ... service-oriented industry Working computer skills required (MS-Office) Conscientiousness when dealing ... product and content offerings, leading technology and analytical platforms as well as high quality service ... organizational skills and time management WHAT WE OFFER Up to 32 days of holiday, depending on the length of service

available features to achieve their goals while identifying opportunities to increase usage and deepen service ... with operations, product, and sales teams to understand and address customer needs. ... This role focuses on delivering exceptional customer experiences by ensuring clients fully utilize and ... SaaS startup disrupting the architectural services market is looking for a dynamic and results-driven Customer ... As the voice of the customer, the successful candidate will collaborate with operations, sales, and product

Experience with customer service tools and technologies, particularly ticketing systems—knowledge of ... Create and implement training programs to keep the team up to date with product knowledge, customer service ... , high-quality service. ... As the Customer Care Manager, you will be responsible for leading the customer support team and building ... that enhance customer satisfaction.

In the Customer Renewals Center, our people and our culture are central to our success! ... As a Overconsumption Customer Renewals Executive (oCRE), you are responsible for delivering rock solid ... , customer negotiation, internal navigation of commercial and legal teams and lead the successful renewal ... If you’re looking for a new challenge, on a growing, impactful, and supportive team, the Customer Renewal ... The Customer Renewal Center’s mission is to reach #Quest4Zero each and every quarter: ZERO churn, ZERO

Develop and maintain a customer health dashboard to monitor customer engagement and platform utilization ... Proficiency in using customer success software and CRM tools. ... Proven ability to manage multiple customer accounts and projects simultaneously. ... queries and proactively pitching the value-adding potential of Longtail’s solutions at every customer ... The Position We are seeking a highly motivated and proactive Customer Success Manager to join our dynamic

Customer Success Metrics Mastery: Experience driving and tracking NPS, CSAT, CET, and customer health ... Join Our Dynamic Customer Success Team! ... Work closely with support and product teams to capture and implement customer feedback. ... Own and drive customer outcomes with a relentless focus on delivering measurable success. ... Manage complex customer needs, leveraging data analysis to align solutions with business goals.

customer service. ... Generate reports to track and analyze customer service metrics. ... Maintain a high level of customer service and professionalism at all times. ... Identify and report recurring customer issues to improve overall product or service quality. ... Educate customers on product or service features and benefits.

a global leader in remittances and is a recognized benchmark in both quality and reliability of the service ... relation and communication. - Review the Gross, EBIT, Txts, Volume, etc. for current agents with CIT service ... make sure they understand their payment method (Especially new agents) - Review each pick-up schedule service

the security of our customers, protect their assets from cyber threats and to provide a high-quality service ... mitigation and containment, evaluating incident scope and impact. · Report to the SOC Manager and the customer

Monitor and Assess Customer Interactions:Monitoring and evaluating performance of Customer Service (inflow ... & Adoption Manager to ensure Customer Service representatives adopt quality standards. ... Regularly reviewing Customer Service interactions to ensure compliance with high quality standards. ... Job Description The Quality Assurance Manager plays a key role ensuring that ELCA's Customer Service ... Developing strategies to enhance overall service quality in collaboration with management and Customer

Monitor and Assess Customer Interactions:Monitoring and evaluating performance of Customer Service (inflow ... & Adoption Manager to ensure Customer Service representatives adopt quality standards. ... Job Description The Quality Assurance Manager plays a key role ensuring that ELCA´s Customer Service ... Regularly reviewing Customer Service interactions to ensure compliance with high quality standards. ... Developing strategies to enhance overall service quality in collaboration with management and Customer

Analyzing voice-of-customer data, monitoring customer loyalty, driving new engagement opportunities, ... to designing the end-to-end customer experience. ... and identifying and supporting customer advocates. ... Assisting in the quarterly plan of action (QPOA) and customer targeting. ... The International Neuromodulation Customer Marketing team may be the place for you.

Descripción del trabajo Service Virtualisation Engineer From Grupo Digital we are looking for a Service ... Virtualisation infrastructure Modernize and grow the service capability and adoption Resolve service ... , IBM SERVICE VIRTUALIZATION, OR WIREMOCK. ... Jira tickets Help product teams virtualize services Hold stakeholder updates and meetings regarding service ... Requirements Proven experience in any of the following Virtualized Services: PARASOFT SERVICE VIRTUALIZATION

inactive customers, increasing customer activity, and boosting customer lifetime value (CLV). ... The Customer Engagement Strategist will enhance customer interaction in the collectibles market by reactivating ... Improve key customer experience (CX) metrics across direct-to-consumer markets. ... Ensure consistent messaging across all customer touchpoints, aligned with business goals. ... Proven track record of effectively working with data and understanding the customer journey.