2119 customer service English-speaking jobs in Community of Madrid

Direct impact on end‐to‐end service delivery, customer satisfaction, and operational cost efficiency. ... Ensure adherence to customer commitments and service performance expectations through proactive monitoring ... with global targets, governance standards, and customer commitments. ... Drive optimization of repair turnaround time from initial customer incident to final resolution. ... Close collaboration with global teams, service owners, IT, and senior stakeholders.

Lead SOC/CERT projects, managing security monitoring and incident response services. Coordinate technical teams to improve threat detection and response in complex infrastructures. Requires cybersecurity and project management experience.

Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions. ... Functional Service Provider (FSP) solutions, matching experienced professionals to roles where they ... As a full‐service, global Contract Research Organization (CRO), we build solution‐driven teams working ... Our expertise spans full‐service clinical development, project‐based support, strategic resourcing, and

Our ambition is to be the earth's most customer-centric business and set the industry standard for customer ... We work backwards from the customer and define new innovative solutions that raise the bar on customer ... Description Operations is at the heart of Amazon's customer experience and differentiation.

Our end-to-end technology, unmatched access to media platforms and exceptional customer service help ... Qualifications Possess 3+ years of relevant experience in a Customer Success or similar customer-facing ... Customer Success Manager needed to be at the forefront of the ever-evolving digital advertising industry ... As a Customer Success Manager at Smartly, you'll take ownership of your own customers from the first ... week; give consultative advice, scope and drive successful product adoption and grow customer engagement

Team Lead, Customer Success Department: Customer Success Employment Type: Full Time Location: Madrid ... Reporting To: Head of Customer Success Description Department: Customer Success Employment type: Full-time ... You report to the Head of Customer Success. ... Feed team‐level customer signal back into Product, pricing, and GTM. ... Workplace: Office / on-site with customers, (with up to 2 days home office per week) The Team Lead Customer

Engineers to join our dynamic and growing marine and offshore service team. ... Description We are actively seeking an highly skilled and experienced Variable Speed Drive (VSD) Field Service ... Joining our team means becoming an integral part of an expanding service division dedicated to ensuring ... Your contribution will play a vital role in our commitment to delivering top-tier service and excellence ... LV and MV drives and their ancillary equipment, both air and liquid cooled Procurement of spares and service

Service. ... Familiarity with Customer Experience and Sales contexts. ... Transformation, and work closely with teams across Sales, Merchant Operations, Product, Content and Customer

Certification in project management, customer success management, service management, agile delivery, ... Increased customer adoption of digital channels, with measurable shifts from manual to self‐service interactions ... experiences, reducing reliance on manual interactions and enabling scalable, self‐service capabilities ... The Product Owner – Customer Portal is responsible for evolving World Courier's suite of customer‐facing ... Collaborate closely with the Customer Integrations Product Owner to ensure seamless end‐to‐end customer

Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr ... That means that everything — and everyone — can work together to service, respond, sell, and market to ... Cultivate internal champions and promise a culture of self-service to strengthen long-term platform adoption ... and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM

As a trusted advisor, work with existing customer base to ensure best practices and customer satisfaction ... Review existing customer implementations to ensure best practices are utilized for maximum customer satisfaction ... Sharing customer feedback to product management for future enhancements. ... Excellent time management skills Previous customer facing consulting experience. ... Provide consulting services to implement detailed customer implementation requirements.

Monitor SLAs, KPIs, and service outcomes, ensuring operational excellence and service quality. ... Proven track record managing SLAs, KPIs, KRAs, and service quality. ... Service Delivery Manager – PEGA ADM English Required | Hybrid (2 Days per Week from Madrid Office) Are ... Own end-to-end PEGA ADM service delivery across maintenance, enhancement, and upgrade workstreams. ... Drive adoption of AI, GenAI, automation, predictive analytics, and intelligent service management.

Marine Electrical Field Service Engineer Location Spain Level Senior Department Type Full Time Competitive ... Job Description We are seeking experienced and skilled Marine Electrical Field Service Engineers to ... Joining us means being part of a dynamic team dedicated to delivering top-notch service and contributing ... propulsion – to instrumentation, automation and navigation equipment Procurement of spare parts and service

Responsibilities Develop Service Cloud features using Apex, LWC, Visualforce and SOQL. ... Are you a Salesforce Service Cloud Senior Developer in Madrid or Lisbon seeking a new interesting challenge ... Required Technical Skills Salesforce Service Cloud Apex Visualforce SOQL REST / SOAP APIs MuleSoft CI

Created in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA ... (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Agency ... By joining us, you will support ESSP technical activities focused on Service Provision in the on-going ... Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service ... link communications), mainly to: Contribution to technical arcquitecture definition; Contribution to service

SCADA & PPC, centralized monitoring, performance management, commercial asset management, and field service ... Customer Feedback & Data‐Driven Insights Use account health data and customer signals to stay ahead of ... Proactively map the customer org and build coverage before risk surfaces. ... Power Factors fights climate change with code. * Outside China and India ABOUT THE ROLE The Customer ... Serve as the internal cross‐functional nexus for customer advocacy — aligning CS, Sales, and Product

Our end-to-end technology, unmatched access to media platforms and exceptional customer service help ... Possess 3+ years of relevant experience in a Customer Success or similar customer-facing function. ... As a Customer Success Manager at Smartly, you will... ... Customer Success Manager needed to be at the forefront of the ever-evolving digital advertising industry ... As a Customer Success Manager at Smartly, you'll take ownership of your own customers from the first

Excellent customer service and relationship-management skills. ... Ensure a consistently high level of personalised and discreet service. ... Strong knowledge of luxury service standards and attention to detail. ... Manage and coordinate external suppliers, contractors, and service providers. ... We are looking for an experienced and service-oriented Hotel Director to oversee the day-to-day operations

Ability to work independently in customer settings with minimal supervision. ... Partner with a team of support staff, manage project timelines and customer needs. ... MedTech Medical Device Field Service Engineer or Technician Flexible/Part Time - Spain Barcelona, Spain ... Ability to travel locally, regionally, and nationally weekly to support customer needs required. ... Andalucía, Spain Murcia, Spain Valencia, Spain Zaragoza, Aragón, Spain Part time R Our MedTech Field Service

teams a secure, observable and self‐service path to LLM and MCP connectivity. ... You will operate Kong in production, reduce toil through automation and build self‐service paths for ... What You'll Build First: Turn Kong AI Gateway into a production‐ready service that gives application ... Design and build automation and self‐service capabilities that make API onboarding, policy delivery and ... Go for Terraform integrations or Java and Spring Boot for self‐service platform development is advantageous