1795 customer service English-speaking jobs in Community of Madrid
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Front Desk Manager
- Celebrity Cruises
- Chamartin
- November 2
- hospitality
guest with whom they interact, follow up on experience and offering a seamless execution of premium service ... ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service
Performance Tools Manager
- ESSP
- Madrid
- September 14
Created in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA ... (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Agency ... Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service ... participate actively in the Observation Report Board and the follow-up of the anomalies related to Service ... information to users (internal and external users), Proposition of evolutions on tools and to manage the Service
Senior Customer Support Representative
- Valentino
- madrid
- October 29
- Mentor junior staff to achieve exceptional client service and sales performance. ... Lead by example and mentor junior staff to achieve exceptional client service and sales performance.
Senior Change Management Consultant
- Asenium Consulting
- Chamartin
- October 14
Change Management Consultant — Customer Success & Marketing Transformation Asenium is looking for an ... experienced Change Management Consultant to support a client's Customer Success and Marketing transformation ... Experience with CRM, Customer Success, Marketing, Salesforce or related platforms is highly desirable
Monitor De Pintura
- GO Actex
- Chamartin
- October 11
To meet this goal, Amazon is continually striving to innovate and provide best in class service levels ... for designing tools that will highly impact Amazon Selling Partners in Europe to provide excellent service ... Senior UX Designer, International Seller Services At Amazon, we're working to be the most customer-centric ... One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver ... The ideal candidate is a passionate yet pragmatic designer who can gather and synthesize customer data
Customer Experience Specialist (Pymes Transformation)
- RevOps Careers
- Madrid
- October 28
We are looking for a Customer Experience Specialist who will contribute to driving our customer-centric ... What You Will Do Lead and participate in Customer Experience transformation initiatives, analyze customer ... journeys, customer voice programs, or customer experience methodologies Knowledge of transformation ... needs, expectations, and pain points, design and coordinate initiatives to improve customer experience ... degree in Business Administration, Economics, Marketing, Engineering, or related fields Experience in Customer
Pega CDH Developer (Customer Decision Hub)
- Cognizant
- Madrid
- October 27
Strong hands-on experience with Pega Customer Decision Hub (CDH) . ... Join Cognizant Spain and be part of a team shaping the future of customer engagement. ... What You'll Do Design, develop, and implement solutions using Pega Customer Decision Hub (CDH) . ... Required | Based in Spain Are you an experienced Pega CDH Developer looking to work on large-scale customer ... Decision Hub (CDH) , helping clients optimize customer interactions through intelligent, data-driven
Customer Success Account Manager
- Bask Health
- Madrid
- October 29
- remote work
Customer Success at Bask Health is AI-first and customer-obsessed. ... Favor bold ideas over incremental changes - Customer-Obsession. ... Share them across the Customer Success team so we raise the bar together. ... We are looking for Customer Success people who take full ownership of their accounts, treat AI as a real ... data - Analyze customer engagement metrics and use them to communicate value, trends, and opportunities
Senior Salesforce Developer
- dentsu
- Madrid
- October 3
- remote work
Service, eCommerce, Marketing, and Analytics. ... Experience in developing complex solutions on Sales Cloud and Service Cloud in Salesforce. ... Job Description: Omega CRM, a Merkle & Dentsu company, is a leader in Customer Experience services with ... over 20 years of experience leveraging technology for marketing and driving innovative customer relationships ... Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as
Salesforce Technical Lead
- dentsu
- Madrid
- October 2
- remote work
Service, eCommerce, Marketing, and Analytics. ... Experience in the different modules: Sales Cloud, Service Cloud, Marketing Cloud, Experience with agile ... Job Description Omega CRM, a Merkle & Dentsu company, is a leader in Customer Experience services with ... over 20 years of experience leveraging technology for marketing and driving innovative customer relationships ... Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as
Upstream Customer Application Specialist
- MERCK
- Madrid
- October 16
As an Upstream Customer Application Specialist, you will leverage your expertise in Upstream Process ... .Your Role: Join our dynamic Customer Applications team within the Process Solutions commercial organization ... If you're passionate about innovation and customer success, we invite you to apply and contribute to ... You are customer-focused, proactive and action-oriented approach. xqysrnh You exhibit an inquisitive
Software Engineer, Integrations
- Aircall
- Madrid
- October 29
to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... How we work at Aircall We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes ... will be responsible for the design, development, deployment, and operation of features that add direct customer
Software Engineer, Integrations
- Aircall.io, Inc.
- Madrid
- October 27
to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... How we work at Aircall :We're customer‐obsessed, data‐driven, and focused on delivering meaningful outcomes ... will be responsible for the design, development, deployment, and operation of features that add direct customer
Senior Software Engineer - Growth & Onboarding
- Aircall
- Madrid
- September 27
to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... How we work at Aircall We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes ... product mindset and an interest in understanding user behavior, identifying friction, and improving customer
Senior Software Engineer, Conversational Intelligence
- Aircall
- Madrid
- September 20
to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... How we work at Aircall : We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes ... responsible for the design, development, deployment, and operation of business-critical features that add customer
Senior Backend Software Engineer - Python
- Aircall
- Madrid
- August 24
to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... How we work at Aircall We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes
Senior Backend Software Engineer
- Diabolocom
- Madrid
- October 25
The platform combines proprietary, purpose-built AI technology for customer service, native telecom infrastructure ... experience (CX) solutions that help companies deliver seamless, personalised customer experiences at ... Diabolocom Diabolocom is a leading European provider of AI-first, cloud-based contact centre (CCaaS) and customer ... , and deep CRM integrations to automate tasks, elevate data quality, and empower agents across all customer ... eight offices worldwide and more than two decades of experience, the company is committed to advancing customer
Planner III Production
- Smiths Group
- Torrejón de Ardoz
- October 2
Maintain contact with and update customers through customer service representatives. ... Acts as the primary contact for all communication between customer service and the production area impacting ... Service of the changes. ... Service and the production area. ... Analysis of the service center portfolio Expediting and follow- up outstanding materials in service orders
Customer Manager - International Insurance Services & Technology
- Swiss Re
- Chamartin
- October 22
Understand customer needs and identify opportunities to improve service delivery, platform adoption and ... Monitor customer satisfaction and service performance, proactively addressing challenges and identifying ... PULSE & Network combines a modern Software-as-a-Service (SaaS) platform with international insurance ... We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them ... We would like you to bring: Experience in customer management, account management, customer success,
Product Manager - Brokerage
- Testing Site - JPMC
- Madrid
- October 18
customer value. ... You are responsible for acting as the voice of the customer and developing profitable products that provide ... aligns with the firm's broader objectives Manages discovery efforts and market research to uncover customer ... stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer ... Track record of delivering successful products based on first-principles design, working with data and customer


















