2449 customer service English-speaking jobs in Community of Madrid

Apply customer journey mapping, Voice of Customer analysis and digital experience testing. ... Soft Skills Strategic thinking and customer focus. ... Market & user research: deep analysis of customer needs and experience. ... Integrate user research, customer insights and market benchmarks into product definition. ... Its purpose is to create and manage competitive value propositions, combining customer insight, advanced

Customer Success Leadership Lead, develop and mentor the Customer Success team. ... Growth Lead to own the post-sales customer journey and lead a growing Customer Success function within ... experience and customer growth strategy from the ground up We are looking for a Customer Success & Account ... Serve as the voice of the customer internally. ... Foster a customer-centric, high-performance culture.

, preferably Sales & Service Cloud Experience in a B2B, industrial, or project-based business environment ... enrichment rules, approvals, escalation paths), and keep them current Collaborate daily with Sales, Service ... Join us and play a key role in shaping the integrity and effectiveness of customer master data across ... Responsibilities and tasks Own and monitor customer master data quality for the assigned region for the ... NPE division Enforce GEA Group and divisional customer data standards, policies, and governance rules

service topic required; candidates with consulting experience preferred In lieu of consulting experience ... collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service ... blueprints); and CX Operating Model design (the org, governance and KPIs needed to sustain customer ... YOU'RE GOOD AT Understanding customer expectations and pain points through qualitative and quantitative ... research, and translating that into a customer-centric commercial and relationship strategy Diagnosing

international team environment Confident communication with internal and external partners and high customer ... REQUISITION ID: 12419 LOCATION: Madrid, M, ES, 28001 DEPARTMENT: Service YOUR TASKS Technical coordination ... activities (inspections, troubleshooting, repairs) Conduct technical audits and field controls of blade service

We are looking for an experienced IT Service Owner (.NET) to join a strategic project for a leading global ... ideal candidate will combine a solid software engineering background with strong IT operations and service ... Familiarity with incident/change/release management processes of larger companies in the service sector ... end-to-end ownership of business-critical services, ensuring operational excellence, governance compliance, service

Manager Customer Request Management and Pricing / Spain As a Manager Customer Request Management & Pricing ... (m/f/d), you play a key role in ensuring the efficient, accurate, and seamless handling of customer ... Responsibilities Ensure efficient, accurate, and seamless handling of customer project tenders.

overseeing all technical managed service aspects of the Customer Engagement from the point of sale throughout ... Build it Technical Service Manager (TSM) is the role within SAP Enterprise Cloud Services (ECS) organization ... Customer-focused experience in technical leadership or customer-facing roles, with the ability to manage ... This team is dedicated to customer centricity and support of client lifecycle management. ... You will act as the primary technical owner and strategic advisor for customer private cloud landscapes

Highly detail- and solution-oriented with a focus on quality and customer experience. ... About the Role As a PULSE & Network Customer Manager you will focus on ensuring our partners have the ... with policy implementation across the network of Swiss Re Corporate Solutions, contract renewal and customer ... state-of-the-art SaaS application (PULSE), fronting network access and risk pooling as a comprehensive service ... Monitor and report on operational program performance and address issues to ensure agreed service levels

Ensure accurate and meaningful service level reporting to enable data-driven discussions on service quality ... Do you want to lead a team in an environment where service excellence, reliability, governance and transparency ... In this role, you will guide a binational team in Switzerland and Spain, drive the lifecycle of our Service ... What You Bring Several years of experience in IT Service Management and Governance, Risk & Compliance ... , with strong hands‐on expertise in Service Level Management, including the creation, maintenance and

and developing profitable products that provide customer value. ... offerings and leads the end-to-end product life cycle.Youare responsible foracting as the voice of the customer ... with the firm’s broaderobjectivesacross the EU Leadsdiscovery efforts and market research to uncover customer ... stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer

To meet this goal, Amazon is continually striving to innovate and provide best in class service levels ... for designing tools that will highly impact Amazon Selling Partners in Europe to provide excellent service ... Description At Amazon, we're working to be the most customer‐centric company on earth. ... One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver ... The ideal candidate is a passionate yet pragmatic designer who can gather and synthesize customer data

Strong commercial acumen, negotiation skills, and customer focus. ... Service Separation Management (60%) Managing and leading the Separation Service team and being responsible ... Regular travel for customer visits and workplaces within Spain, it s a firm requirement. ... Monitor market trends, competitor activity, and customer feedback to inform sales strategy. ... Manage the ASM team ensuring: Conduct regular customer visits, build strong relationships, and identify

Identify opportunities to improve productivity, efficiency, quality, safety, and customer service. ... Support regional business development and customer retention. ... Excellent presentation and customer-facing communication skills. ... Customer satisfaction during solution design and implementation. ... Timely delivery of engineering support for customer opportunities.

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... for a Web / CMS Consultant to continue developing interactions with our customers throughout their Customer ... Stakeholder Management: Act as the primary liaison between the Customer Experience department and internal

Improvements in observability, automation, self‑service, and operational efficiency. ... The role combines complex incident resolution with technical discovery, service introduction, hypercare ... automation opportunities and collaborate with internal teams to enhance Zendesk workflows and self‑service ... of a critical incident one day, assess a new platform capability the next, and then define how a new service ... Reduction in repeated incidents and customer‑impacting defects.

guest with whom they interact, follow up on experience and offering a seamless execution of premium service ... ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service

Created in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA ... (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Agency ... Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service ... participate actively in the Observation Report Board and the follow-up of the anomalies related to Service ... information to users (internal and external users), Proposition of evolutions on tools and to manage the Service

features Accountability/Problem Solving: Accountable for BU satisfaction and supports the RCP Managed Service ... As a Customer Integration Engineer in Roche Cloud Platform AWS you will: Be very familiar with the business ... The Position Job Description As a Customer Integration Engineer, you are the bridge between Roche's cutting-edge

Accountability/Problem Solving: Accountable for BU satisfaction and supports the RCP Managed Service ... As a Customer Integration Engineer in Roche Cloud Platform AWS you will: Scope / (Content Leadership) ... The Position Job description As a Customer Integration Engineer, you are the bridge between Roche's cutting-edge