314 customer service English-speaking jobs in Community of Madrid

About you: Valuable prior experience in a customer service environment, resolving issues to ensure their ... service and we seek excellence. ... Excellent communication skills and a strong customer-focused mindset. ... every day makes us a unique company, because we work as a team, we take ownership, we prioritize the customer

the sales and marketing professionals to promote the TESY products, develop the business and ensure customer ... a similar ERP system would be an advantage; Driving license would be an advantage; Strong customer ... solve issues and complaints in the fastest manner and discuss common projects necessary for enhancing customer ... aftersales services; Oversee all aftersales services provided to customers and end users to ensure customer ... quality and end user satisfaction; Manage and motivate the aftersales service partners to achieve

We are looking for an IT Service Owner ISIS-Papyrus contribute for a project with one of our global customers

Service Level Agreement performance, and being a point of contact in escalations for service-related ... Level Agreement data, Management Information, during service review meetings. ... Service Delivery Manager EPI-USE – Salary €35,000 per annum Location: Office (Madrid) & home based ... (Hybrid) THE ROLE Due to growth, an exciting opportunity has arisen for a Service Delivery Manager ... As a Service Delivery Manager in the EMS bureau team, you will be responsible for liaising with clients

MUST HAVE Strong domain expertise with large scale Customer Care software like Salesforce Service Cloud ... Proven experience leading large scale Customer Care deployments globally Strong technical expertise in ... Data Platform), CRM (Customer Relationship Management), DAM (Digital Asset Management) and CMS (Content ... management, Identity and single-sign-on experience for our consumers (Pet Parents and Pet Owners), CDP (Customer

, Customer Support, Pricing, Engineering, Production, Quality Assurance, Aftersales & Service to meet ... service, and identifying new business opportunities within existing key accounts. ... Additionally, this role involves maintaining strong customer relationships, providing excellent customer ... Identify and map business strengths and customer needs. ... We invite passionate individuals to join our team, dedicated to exceeding customer expectations through

(over 220 employees), dedicated to stimulating collective intelligence to make data an asset at the service ... Backed by a technological platform hosting the largest customer database in France, as well as a catalog ... Providing unique knowledge (analyses, data science products, customer journeys, training, etc.) and activation ... levers (partners, media, consulting) for a project which is important to every retailer: customer satisfaction ... campaigns (Digital & Instore) according to defined KPIs Support with reporting and coordination with the customer

The company culture is built on a customer-first service experience reinforced by our commitment to operational ... Success, Sales Operations & Service Delivery Duties and Responsibilities: Targets new customers to get ... Ability to drive cultural changes from best effort to results oriented Customer First (Non-Customer Facing ... principles and practices for selling products, technology and services; ability to provide overall product/service ... ): Knowledge of internal customer interactions, creating a culture of accountability, collaboration,

Led 24/7 on-call operations teams supporting global customer bases. ... Demonstrated success in fostering a customer-centric, SRE-driven operational culture. ... Responsible for ensuring service availability, performance, and scalability in production environments ... Extensive hands-on expertise with one or more major Cloud Service Providers, managing native cloud technologies ... Implement automation for platform service delivery and operations using infrastructure-as-code and monitoring-as-code

providers Take ownership of personal ticket queues and support colleagues when necessary to improve customer ... technical expertise and assistance on project assignments Behavioural skills required: Must have very good customer-facing ... service levels All work undertaken must be logged via a Service Desk Reporting Tool, and this must be ... satisfaction whilst achieving contractual SLAs Operate cohesively with the service desk team to maintain ... Management processes, e.g., ITIL Previous experience working in a managed service environment, working

Strong customer and quality orientation. Teamwork and adaptability to multicultural environments. ... maintenance of large power transformers and GIS equipment, ensuring compliance with quality, safety, and customer ... Control service-related costs (travel, spare parts, shipments) within the assigned budget. ... Maintain technical and service relationships with regional and international customers, ensuring high ... Provide on-site technical service, troubleshoot issues, and coordinate repairs, ensuring a fast and effective

(Customer Experience Management) or (WCM Web Content Management) would be an advantage. ... , and Workforce Optimization solutions offer exciting and compelling ways to address customer needs. ... The OpenText Experience cloud is focused on selling an industry-leading portfolio of Customer Experience ... Experience selling Digital Experience software similar to CCM (Customer Communication Management), CEM ... Our rich portfolio of Web Content Management, Digital Asset Management, Customer Communication Management

Strong commitment to customer service and maintaining excellent store standards. ... C.C Madrid Río to be responsible for the daily on-site supervision of the sales team ensuring a great customer ... You will ensure you to maximize sales opportunities and deliver a world-class service every time. ... Support management in providing coaching sessions for the team to aid their development in luxury service ... You will use your knowledge and the product itself to drive the sales team and deliver a world-class service

Previous experience in a guest relations in a hotel environment, front desk, customer service, or hospitality ... service and ensuring a seamless and enjoyable stay. ... The Guest Services Advisor will be the primary point of contact for our guests, providing exceptional customer ... Collection: o Solicit guest feedback through surveys and direct interactions to continuously improve service

This involves working closely with Live Service Management, IT Operations, and Product Engineering teams ... leave and 5 extra days of paternity leave, on top of the legal allowance, available after one year of service

Customer Retention: Implement initiatives that foster customer loyalty and advocacy, ensuring long-term ... Customer Engagement Customer-Centric Approach: Build strong relationships with both existing and prospective ... Market Intelligence: Stay ahead of market trends, competitor movements, and customer needs to create ... Data-Driven Decisions: Use sales data, market analysis, and customer insights to guide strategic decisions ... develop strategic sales plans, and collaborate across departments to ensure business targets are met and customer

service and advice into long-term customer relationships and sales success Possess strong industry knowledge ... experience in Sales or Business Development Strong leadership experience Able to translate excellent customer

Passion for end-to-end customer experiences, customer lifetime value, and related value chain optimization ... From Claire Joster we are looking for our customer, a multinational market leader in digital solutions ... the Madrid Office, the Director of Revenue Operations will play a key role aligning sales, marketing, customer

Proven experience with core ServiceNow modules like Incident, Problem, Change, CMDB, Service Catalog, ... configuration, administration, and support of the ServiceNow ecosystem to ensure effective and efficient IT service

;s Amazon Connect and SCV services based on AWS and Salesforce SaaS platforms that enable to handle customer