9590 customer service English-speaking jobs in Community of Madrid

portfolio for top clients and present KPIs to management Identify customer impact and deliver customer ... and Engineering/DevOps Teams Experience in incident management and understanding of ITIL, SDLC, and customer ... Analyze and manage incidents/escalations for Level 2 and 3 Engineering Teams Trend analysis and maintain customer ... We are seeking a detail-oriented and experienced Service Desk Escalation Specialist to join our team. ... You will ensure that all service desk escalations are addressed in a timely and effective manner, and

The successful candidate will ensure that we have a well documented Service Delivery Model with standard

Service reporting, documentation, and creation of protocols to specification on internal and customer ... Field service experience (technical) or strong service knowledge. ... an excellent customer experience. ... Maintain a high level of customer allegiance by building strong customer relationships and promoting ... meet/exceed customer expectations.

Service reporting, documentation, and creation of protocols to specification based on internal and customer ... Field service experience (technical) or strong service knowledge. ... an excellent customer experience. ... Maintain a high level of customer allegiance by building strong customer relationships and promoting ... meet/exceed customer expectations.

Service reporting, documentation and creation of protocols to specification on internal and customer ... Field service experience (technical) or strong service knowledge. ... excellent customer experience. ... Maintain high level of customer allegiance by building strong customer relationships and promoting an ... meet/exceed customer expectations.

Make an impact: This isn’t just another customer service job. ... Experience is a plus: If you’ve worked in customer service, sales, or any people-focused role before, ... Develop your skills: Gain hands-on experience in customer service, sales, and tech tools that are shaping ... top-notch service. ... make an impact on the customer journey?

Offer exceptional 1-2-1 customer service and ensure the customer comes first. ... Consumer-focused with the ability to offer great customer service. ... Key parts of the role: Deliver the highest level of customer service through teamwork and living our ... You will be the fundamental link between our products and customers by offering high-level customer service

and customer activity. ... About the Role: The Customer Success Team Manager's primary function is to secure customer renewal ... Experience: Experience in team management, customer success, selling to customer needs, and utilizing ... About the Team: Our Customer Success team is growing! ... of customer contacts daily, making sure that the team uses the CRM system to document all customer opportunities

Excellent interpersonal, listening, and customer service skills; you can deal with differences of opinion ... A strong business acumen; you have a good understanding of the factors that influence customer behavior ... Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction ... This includes all types of maintenance service (preventive and remedial), managing maintenance facilities ... Electronics, Electromechanics or Biomedical Engineering Technology, or solid experience as a Field Service

We are looking for an expert to work as Salesforce Field Service Architect! ... Deep expertise in FSL core functionalities, including work orders, mobile field service, resource scheduling

Customer Service Experience : Previous experience in customer service is an advantage, but not mandatory ... Key Responsibilities : Customer Support : Provide excellent customer service to our Portuguese-speaking ... This is an excellent opportunity for individuals passionate about customer service and eager to thrive ... Your primary responsibility will be to deliver outstanding customer service, resolve inquiries, and assist ... customer inquiries.

Good customer service awareness, strong communication skills, and ability to work under pressure. ... Responsible for training service providers for large home appliances to ensure all service requirements ... Responsibilities: Responsible for integration of local home appliance service provider, capability assessment ... Responsible for home appliance delivery, assembly, installation, linking service departments, and providing

What you will do This pivotal role reports to the Director of Service Operational Excellence within the ... You will lead and implement process and application enhancements across service operations in Europe, ... These tools include (but not limited to) Service CRM applications, technician sales lead management, ... operations management will be key as you collaborate closely with regional teams, program teams, and EMEALA service

Service Virtualization EngineerWe are seeking a talented Service Virtualization Engineer to join our ... Virtualization.- Broadcom CA Service Virtualization.- Microfocus Service Virtualization.- SmartBear ... managing and modernizing virtualization infrastructure while supporting product teams and driving service ... tickets and incidents based on Jira tickets.- Service Virtualization Support Assist product teams in ... Service Virtualization Tools Proficiency in Parasoft or additional tools such as - IBM Rational Test

Experience with customer service tools and technologies, particularly ticketing systems—knowledge of ... Create and implement training programs to keep the team up to date with product knowledge, customer service ... , high-quality service. ... As the Customer Care Manager, you will be responsible for leading the customer support team and building ... that enhance customer satisfaction.

You lead the negotiation of O&M service contracts with the customer. ... Ensure customer satisfaction. ... You will lead the implementation of new maintenance solutions and services to improve customer support ... Your Responsibilities Offer O&M/OPEX service solutions for long-term service contracts. ... Lead the development of service contracts and negotiation with customers and local service providers/

Exchange, Teams, SharePoint) would be desirable A strong service and customer orientation Very good language ... Management and administration of our worldwide domain controller infrastructure Processing of incidents and service

Sense of service and customer satisfaction. Availability. Ability to deliver quickly. ... Management of the relationship with the country's IT service providers. ... Multinational company located in Bilbao wishes to incorporate a person to service desk analyst reports

Strong commitment to understanding and meeting customer expectations and needs. ... Understanding and application of IT service management best practices, such as ITIL, to improve service ... Position: Service Delivery Manager What you will need: Commitment to understanding and addressing the ... Capability to analyze data, identify trends and issues, and formulate practical solutions to enhance service

The Client Service Team at Edmond de Rothschild Asset Management works in close collaboration with the ... Define & update Client service key performance indicators as well as client activity indicators. ... Within the Client Service team, the Distribution Services team plays a crucial role in delivering solutions