9696 customer service English-speaking jobs in Community of Madrid

We are seeking a Service Manager with strong incident management skills to join our team. ... Generate executive reports, maintain proactive communication, and manage service expectations. ... Monitor system performance in real time, ensuring compliance with service standards and quality metrics ... #39;ll coordinate cross-functional teams, manage critical incidents, and uphold our high standards of service ... Our IT services are structured across five main areas: Service Desk Innovation Modern Workplace Advanced

Adaptability and a customer-focused mindset. ... delivery of service. ... definitions and Service Level Agreements (SLAs). ... across multiple sites and / or service offerings. ... Advanced familiarity with ITIL or other IT service management frameworks.

Customer Focus, Innovation, Fair Play and Passion to Win are our values that build the foundation of ... Possess strong business acumen with a customer-centric approach. 10+ years of experience in IT, encompassing ... The IT Operation Service Lead plays a pivotal role in completing the IT service cycle. ... Conduct analysis on service performance, providing constructive feedback and advice to service owners ... Dormer Pramet is looking for an IT Operation Service Lead.

Act as a liaison between internal Service Desks and Service Management building a customer focus and ... Be a Subject Matter Expert in internal and customer workshops to identify service requirements. ... customer first mindset. ... throughout the region Europe, Middle East and Latin America and has a supporting function to other customer ... Support service take-over and service implementation for Major projects and Key Accounts.

products and systems at customer field locations. ... Field Service Technician work focuses on installing, configuring, calibrating, and repairing technical ... On-call service to customers Basic Software troubleshooting Understand, promote and advise on Kardex ... team player Good interpersonal skills Ambitious and looking for growth Willingness to travel Service ... Experience with onsite health and safety Leadership / Other Customer oriented Confident, strong assertive

Focus: Champion the needs of our customers in every feature, ensuring a customer-centric approach in ... with the software test department Innovation and Improvement: Bring innovative ideas to enhance the customer ... teams Promote Agile best practices within the team, contributing to continuous improvement efforts Customer ... focus with the ability to champion customer needs in every feature A Workplace That Matters: Our Offering ... technologies, and user experience design Strong curiosity and passion for emerging technologies Exceptional customer

Join to apply for the Quality Assurance Service Lead role at team.blue. team.blue is an ecosystem of ... Position Overview The QA Service Lead will oversee the quality assurance processes across multiple SaaS ... Work with the service center and SaaS Platforms leaders to develop and implement QA strategies that are

We are PIC dental, a well-known company that developed the first system for multiple implant impressions that has been helping dental professionals with their implant prosthesis treatments for over 16 years. With offices in Miami (USA) and Madrid (Spain), our solutions are currently being used in 28 countries.

Assist sales departments by providing technical information and customer assistance. ... On a given day, you may: Conduct inspections, repairs, maintenance, and troubleshooting in customer facilities ... Reporting to the South Region Service Manager, and being part of the Field Service Technician team you ... Train customers how to service machinery. ... Provide accurate and detailed service visit reports.

We are seeking a Service Manager with strong incident management skills to join our team. ... Generate executive reports, maintain proactive communication, and manage service expectations. ... Monitor system performance in real time, ensuring compliance with service standards and quality metrics ... #39;ll coordinate cross-functional teams, manage critical incidents, and uphold our high standards of service ... Our IT services are structured across five main areas: Service Desk Innovation Modern Workplace Advanced

With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we ... Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Learn ... OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture OUR BEHAVIORS ... leads to the proper department; Attend customer meetings as required; Be a reference point for key customers ... Dispatching Team informed of your schedule and the status of all open jobs; Maintain the accuracy of the customer

We exceed the expectations of our customers by anticipating industry trends, and working tirelessly to master and revolutionize them. Our global team of dedicated employees continues to set industry standards by pursuing the latest research and developments to improve the lives of our customers.

to excellent service, leading to positive customer experiences. ... Proactive Service: Anticipating and addressing customer needs promptly will demonstrate your commitment ... We are looking for a talented Power Gen Field Service Technician to join our team specializing in Service ... Approach: Being proactive in identifying and addressing customer needs and maintaining a customer-first ... Job Service Organization Cummins Inc.

Identifying requirements and capturing "voice of the customer" product/service feedback to influence ... Customer Success Manager, Amazon Robotics Customer Experience Team DESCRIPTION Are you inspired by invention ... The Customer Success Managers (CSM) collaborates with the different teams within the Amazon Robotics ... The successful candidate will work backwards from the customer and influence a broad range of operations ... those into opportunities enabling product and/or process changes to improve system performance and customer

Zinia Customer Servicing Team Lead page is loaded Zinia Customer Servicing Team Lead Apply locations ... Perform customer dispute management, formal complaints, customer payment problems/incidents and operational ... Customer servicing support. Fraud, disputes, complaints and claims management. ... Reconciliation of customer payment discrepancies. Incident management with payments. ... Madrid time type Full time posted on Posted Today job requisition id Req1341580 Zinia Customer Servicing

Collaborate with other team members to ensure seamless customer service delivery. ... Previous experience in customer service is a plus but not mandatory. Eligibility to work in Spain. ... Strong problem-solving abilities and a proactive approach to customer concerns. ... Document customer interactions and feedback to help improve services and processes. ... Key Responsibilities: Respond to customer inquiries via phone, email, and live chat in a professional

Organize regular dealer visits to review all service levels (customer satisfaction, maintenance service ... Carry out mediation work between the dealer and the customer to achieve customer compliance and satisfaction ... Coordination with Customer Care Department and Goodwill authorization. ... according to the established service standards. ... , contributing to customer satisfaction and loyalty, established by the company standards.

Touch in Touch is recruiting a Field Service Coordinator for a multinational leader in the railway industry ... Interfaces with the customer construction manager. ... Weekly or monthly report or progress report for customer, PM, or directors upon request. ... Works closely with the PM to plan and manage the site team to the satisfaction of the customer. ... Manager, he/she will be responsible for supervising installations according to the project schedule and customer

Business Analyst - IT-Service Management - ServiceNow (m / f / d) Location : Barcelona, ES Department ... : IT - Service and Support Level : Experienced professionals Reference number : 44337 Join Schwarz Global ... experience in using or administering ServiceNow You are familiar with ITIL Foundation You understand service

Our expertise includes full service-capabilities, resourcing and functional service (FSP) solutions. ... As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working