9590 customer service English-speaking jobs in Community of Madrid

Job Description The Head of IT Service Delivery is a senior IT leader responsible for translating business ... The Head of IT Service Delivery supports vendor selection processes (RFP/RFQ), participates in governance

Acting as a bridge between internal support teams and the customer, your role will be to quickly and ... About the Role: Nuitée is seeking an experienced Customer Operations Manager, who will be instrumental ... aspects of the customer relationship, becoming laser-focused on driving smooth operations and account ... Serve as the first point of contact for customer issues, coordinating with internal teams to address ... Our Ideal Candidate: Evidence of at least 5+ years of successful customer value delivery and technical

Your Challenge: Are you passionate about beauty and customer service? ... service in a fast-paced environment.Your Responsibilities: Customer Inquiries: Respond to customer questions ... We are seeking a motivated Customer Care Coordinator to join our growing beauty e-commerce team. ... Customer Feedback: Gather feedback to identify areas for improvement and share insights with the team ... CRM Maintenance: Update customer records and track interactions in our CRM system to ensure accurate

service, sales techniques procedures and standards that will help them achieve customer retention and ... . • Use CRM to monitor customer satisfaction, sales and manage new business pipeline • Contribute to ... the development of sales, customer retention, advertising and pricing for the country as well as coordinate ... Revenue per weighted turnaround and cargo rate per kg • Profitable Growth • DSO • Individual KPI’s • Customer ... performance. • Coach business units and sales teams on the technical aspects of pricing, negotiation and customer

At least 5 years in (IT) Service Management consulting experience. ... Work with Sales to produce Statements of Work (SOWs) based on customer requirements. ... Manage the customer expectations on the project outcomes, progress, and scope (changes). ... Motivate your team to deliver to their best abilities and provide a great customer experience. ... What you get to do in this role: Understand the outcomes that our customer wants to achieve with the

At least 5+ years in (IT) Service Management consulting experience. ... Work with Sales to produce Statements of Work (SOWs) based on customer requirements. ... Manage the customer expectations on the project outcomes, progress, and scope (changes). ... Motivate your team to deliver to their best abilities and provide a great customer experience. ... What you get to do in this role: Understand the outcomes that our customer wants to achieve with the

and how customer behavior changes over time. ... customer engagement, or modeling and measurement marketing channels. ... behavior, improve the engagement of our existing customers, and help us grow our customer base. ... our PriMA (Prime & Marketing) science team to work on developing state-of-the-art solutions to model customer ... Some of the scientific and technical challenges you will tackle in this role are: Modeling customer dynamics

service. ... Experience with Customer onboarding. ... Map out the customer journey and identify key touchpoints. ... Segment the customer base to tailor strategies that address specific needs. ... Develop standardized approaches for different stages of the customer journey.

service. ... Experience with Customer onboarding. ... Map out the customer journey and identify key touchpoints. ... Segment the customer base to tailor strategies that address specific needs. ... Develop standardized approaches for different stages of the customer journey.

Talent Lead @ FundingBox | HR, Leadership and Employer Branding FUNDINGBOX , a leading distributor of European public funds in the uptake or development of digital innovation, is seeking a self-driven Senior Tech Transfer Specialist to join our remote team, supporting our diverse workforce across Europe.

Senior Consultant - Financial Services (f / m / d) Barcelona, Spain At ALAIKA we are building the future of Financial Services, with the vision to build the leading challenger firm within Financial Services by pairing leading business and technology expertise across our three brands ALAIKA Advisory (Strategy Consulting), ALAIKA Building (Company Builder), and ALAIKA Capital (Investment Company).

service delivery, and contribute to customer loyalty in the travel industry. ... Advanced degrees or certifications in travel or customer service are a plus. ... Identify and implement tech-driven solutions to optimize customer service delivery. ... Collaborate with travel partners and vendors to ensure smooth service delivery. ... Monitor service delivery and proactively address any operational bottlenecks or inefficiencies.

is getting the best out of the service. ... Responsibilities: Support customer engagement and ensure satisfaction with services. ... Customer Success Manager Spain (Fully Remote) (Fluent English and French Language skills Required) ... We are looking for a driven Customer Success Manager who will support the growth of the SASE business ... Qualifications: Minimum 4+ years in Customer Success, network/system engineering, cybersecurity engineering

service. ... Experience with Customer onboarding. ... Map out the customer journey and identify key touchpoints. ... Segment the customer base to tailor strategies that address specific needs. ... Develop standardized approaches for different stages of the customer journey.

service delivery, and contribute to customer loyalty in the travel industry. ... Advanced degrees or certifications in travel or customer service are a plus. ... Identify and implement tech-driven solutions to optimize customer service delivery. ... Collaborate with travel partners and vendors to ensure smooth service delivery. ... Monitor service delivery and proactively address any operational bottlenecks or inefficiencies.

Service…) at the European HQ in El Prat de Llobregat. ... analytical reporting, data extraction and BI knowledge several departments (Sales, Finance, Merchandising, Customer

Identify and document customer use-cases. ... Join your first customer meetings with other CSPs from the team. ... Drive new customer onboardings. Organize and present webinars, with internal experts. ... As a Digital Customer Success Manager, you will support our clients in their digital training strategy ... The Skill Set: First experience in a Customer Success Manager position is preferred.

Customer Advocacy: Act as a customer advocate within WorkFlex, providing insights to product and leadership ... to deliver exceptional results and drive customer value. ... We are looking for a German speaking Customer Success Manager who will play a pivotal role in managing ... You will leverage your expertise in customer success, project management, and industry best practices ... Your primary responsibility will be to ensure on-point onboarding, customer satisfaction, drive adoption

Proven ability to onboard, grow, retain, and develop customer relationships, driving customer satisfaction ... features or services that align with customer needs. ... , Legal, and Growth teams, with a focus on payroll product and customer experience enhancements. ... What you bring: Extensive expertise in customer-facing roles within the international Payroll/HR tech ... Long-term customer relationship management, ensuring the success and satisfaction of payroll customers

Currently, we’re developing our Customer Service department and we need a Customer Experience Escalation ... What you will bring: Experience: More than 1 year working in customer service environment Proficiency ... service techniques. ... Joining our Customer Experience Team comes with a range of enticing perks designed to make your work ... or services, handling of complex issues, and providing feedback to upper management regarding customer