5188 customer service English-speaking jobs in Community of Madrid

Your MissionThe Head of Customer Value Delivery will lead a team of Service Delivery Specialists across ... Specialists across four countries, ensuring high-quality service delivery and a customer-centric approach ... customers toward more self-service models while maintaining high standards of quality and customer satisfaction ... The mission is to streamline service delivery, enhance project management methodologies, and transition ... Please reach out to Maartje Rietsema - Group Director Customer Value Delivery Email: [email protected

Our expertise includes full-service capabilities, resourcing, and Functional Service (FSP) solutions.

Head of Customer and Commercial (Tech Product Manager) Contract Type: Permanent Directorate: IAG ... Apply continuous improvement practices for all Customer & Commercial products Collaborate with the ... the role To be a trusted partner owning the whole lifecycle of 22 technology products supporting Customer ... in partnership with Enterprise Architecture team, define 3-5 years technology strategic roadmap for Customer ... Internal: IAG Tech extended leadership team Business Directors and Senior Managers of Iberia Customer

Our expertise includes full-service capabilities, resourcing, and functional service (FSP) solutions.

Our expertise includes full service-capabilities, resourcing and functional service (FSP) solutions.

in a professional environment Relevant experience in using data analytics to solve problems such as customer ... Senior DSP Manager, EU Delivery Service Partner (DSP) DESCRIPTION The rapidly growing EU Central DSP ... team works across multiple European countries to optimize our end-to-end relationships with Delivery Service

, Monitoring and communications Attend customer service calls through Genesys Cloud QUALIFICATIONS Experience ... POSITION SUMMARYThe Vertiv Service business is designed to provide full life-cycle service support for ... Monitor customer devices in Hosting (CSP, VCI, Environet Connect, CBM) Dispatch customer engineers to ... sites when required Produce visibility reports of customer devices Provide support of DC, thermal, AC ... services Management system Engineering Other colleagues in same positions, experts and coordinators Customer

Excellent verbal and written communication skills.Excellent customer service and good negotiating skills.Ideally ... Job DescriptionThe Application Service Delivery Manager (ASDM) oversees the lifecycle of corporate IT ... Service Delivery Management Assess new business requests and propose improvements.Support stakeholders ... deployment, ensuring commitments are met and value is delivered.Key responsibilities include managing service ... in problem resolution and escalations.Ensure service delivery meets SLAs; negotiate as needed.Diagnose

All round passion in service delivery management and a strong drive to achieve customer satisfaction ... Continuously striving for customer success & customer engagement, and through excellent communication ... service skills Commercially driven, solutions driven approach Which tasks can you expect? ... Perform service delivery management by: Monitoring and following up the relationship and the agreements ... through excellent communication skills, as well as: 5+ years of experience in service delivery management

hardware support assistance for customers.Focus on remote resolution and dispatch avoidance.Prioritize customer

have a representation of approximately 49% of female professionals.At DXC Spain we are looking for a Customer ... Securitye Service Manager to join our great team of Security Iberia.Requirements:University degree in ... or relevant experience.Minimum of 2 years of experience in Information Technology, with a focus on Service ... effectively.Strong coordination, organizational, and meeting facilitation skills.Proficiency in IT Service ... quality.Service Reporting: Prepare and deliver comprehensive service reports for management, highlighting

both verbally as well as in a written format.A positive ‘can-do’ attitude with a strong commitment to customer ... Together, with our 74,000 employees worldwide that service Cigna, Express Scripts, and other affiliate ... Desk Manager, you will provide operational support, and account administration within the Service Desk ... applications.Identify ways to improve the quality of the service provided and/or the efficiency of the ... health insurer, is going through an exciting period and we are looking to recruit an experienced IT Service

or service leads. • Act as key customer reference point for emergencies and troubleshooting, ensuring ... service oriented.  ... We design, manufacture, and service the products and solutions that keep the world connected.   ... We are actively seeking a Field Service Coordinator - Thermal to join our dynamic team in Madrid, Spain ... • Respond professionally to assigned service calls, adhering to procedures outlined in the Field Procedure

Customer Focus, Innovation, Fair Play and Passion to Win are our values that build the foundation of ... Possess strong business acumen with a customer-centric approach.10+ years of experience in IT, encompassing ... to the business.The IT Operation Service Lead plays a pivotal role in completing the IT service cycle ... analysis on service performance, providing constructive feedback and advice to service owners for improvement.Monitor ... Dormer Pramet is looking for an IT Operation Service Lead .This position can be located anywhere in Czech

writing documentation as needed for customer database, policies, standards, controls and procedures ... ➛Provide support on Customer transactions and➛ Analyze and report key performance indicator results for ... Customer Data, enhancement queue, benchmark results and identify improvement opportunities➛ Assist with ... and train accordingly➛ Respond to internal customer inquiries regarding Masterdata, billing, transactions

Besides the process and technology mix, the team also secures the service directly to the customer through ... their Service Delivery Management team.MISSIONSAs part of the GBSO team, the Cloud Service Owner ensures ... skills with the ability to explain complex concepts in simpler language• Strong problem-solving skills • Customer ... Operations, we want to be recognized in three fields of action: State-of-the-art Data Technology to drive customer ... Delivery team to report towards the CSP MPI clients on the quality of service (KPIs, OLA, …)Governs

Besides the process and technology mix, the team also secures the service directly to the customer through ... their Service Delivery Management team.MISSIONSAs part of the GBSO team, the Cloud Service Owner ensures ... skills with the ability to explain complex concepts in simpler language• Strong problem-solving skills • Customer ... Operations, we want to be recognized in three fields of action: State-of-the-art Data Technology to drive customer ... Delivery team to report towards the CSP MPI clients on the quality of service (KPIs, OLA, …)Governs

the Nasdaq software and services, using a strategic customer-centric approach focused on driving customer ... Customer Services is an integral part of Nasdaq’s growth and success. ... This division's mission is to continuously enhance the Nasdaq Customer experience in how they consume ... Delivery and Research & Development and Calypso Cloud Team.Work directly with the customer project team ... business while offering intense and excellent career development opportunities.Team and Role OverviewThe Customer

As the leader for the Customer Identity & Access Management (IAM) team, you will lead a team as both ... As a part of the Security Team, the Customer IAM team provides a user-friendly experience for external ... driving continuous improvement and self-organisation A high level of integrity, result-oriented approach, customer

identifying and winning new business, developing contract strategy and project proposals based on policies, customer ... We are seeking a dynamic and motivated Service Sales Specialist with a strong background in electrical ... Responsible for the driving, implementing, reporting and monitoring of the progress of the service sales ... business opportunities, building and maintaining client relationships, and driving sales growth in our service