9590 customer service English-speaking jobs in Community of Madrid

Customer Success Training Lead (Customer Engagement Team) Customer Success location_on Spain Hi there ... As a player/coach, the Customer Success Training Lead will not only manage a Customer Success Trainer ... for our Customer Success organization at Semrush. ... The Customer Success Training Lead has a pivotal role in shaping and driving the learning strategy ... of training programs designed to enhance the skills, knowledge, and professional development of our Customer

relationships through exceptional service and support. ... In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer ... Customer Engagement: Develop and maintain a congenial rapport with customers, ensuring their satisfaction ... This role is crucial in ensuring the optimal performance of Bruker AXS equipment and building strong customer ... We are seeking a highly skilled and experienced Advanced Field Service Engineer to join our team.

Strong commitment to understanding and meeting customer expectations and needs. ... Understanding and application of IT service management best practices, such as ITIL, to improve service ... We are looking for a Service Delivery Manage r to join in a project from a company specializing in the ... Capability to analyse data, identify trends and issues, and formulate practical solutions to enhance service

in Iberia, and achieve business, service brand, and customer satisfaction goals. ... Mars Renewable Europe Service team is looking for a highly accomplished renewable energy Service Manager ... Reporting to the Europe Service Director, this position will work with cross-functional teams. ... Duties Responsibilities: Develop the overall strategy and plan for the delivery and service business ... Develop and deploy energy service resources and capabilities, improving resource utilization and team

In this role, you will work closely with customer Security Architects, Security Engineers, InfoSec and ... Success Engineer who is customer obsessed and wants to help our customers during their cloud transformation ... escalations, balancing customer expectations and negotiating successful resolutionsAbility to multi-task ... up your sleeves and hit the ground running and bring all of your experience to the team to increase customer ... boundaries and help us all evolve, together.Job DescriptionYour CareerWe are looking for a passionate Customer

We provide comprehensive solutions covering everything from customer-centric strategy, customer experience ... Who We Are rpc – The Retail Performance Company is a consulting firm specializing in customer-centric ... We focus on creating inspiring customer experiences that foster sustainable and valuable relationships

), customer journeys, value proposition & business model canvas, empathy map, and persona mapping, among ... Experience in service design, as well as related tools and methods: service ecosystem mapping (blueprints ... Define the roadmap for the designed product/service. ... What you’ll do We are looking for a Strategic & Service Designer to join us. ... Participate in transferring the strategy and service design to digital product areas for implementation

Strong customer service orientation with high emotional intelligence. ... , monitor customer outcomes, goal-alignment, and customer satisfaction. ... Responsibilities Own customer relationships for assigned accounts and take the lead in customer communication ... Solid experience working with global customers and driving customer success. ... true business partnerships, assisting them throughout their customer journey.

approach towards one goal: to create human centered product and service experiences for millions of ... touchpoints and product-/service categories Expert in creation and usage of accessible design systems ... groundbreaking exponential age Possibility to join varying B2C and B2B projects across different product and service ... Leading in customer experience, in technology and in business productivity. ... You will contribute to: Identify customer insights and translate customers perspective into tangible

You lead the negotiation of O&M service contracts with the customer. ... Ensure customer satisfaction. ... You will lead the implementation of new maintenance solutions and services to improve customer support ... Your Responsibilities Offer O&M/OPEX service solutions for long-term service contracts. ... Lead the development of service contracts and negotiation with customers and local service providers/

service and potentially revenue and marketing clouds as well as some others applications part of our ... Job Description As a CX Salesforce IT Business Analyst, you will be part of our Customer Experience Program ... across various countries on high-visibility projects within Salesforce ecosystem including: sales, customer ... business units, bridge IT and business stakeholders, and contribute to the digital transformation of our customer ... software development environment, including system administration and configuration of Salesforce (Sales, Service

The Client Service Team at Edmond de Rothschild Asset Management works in close collaboration with the ... Define & update Client service key performance indicators as well as client activity indicators. ... Within the Client Service team, the Distribution Services team plays a crucial role in delivering solutions

Strong commitment to understanding and meeting customer expectations and needs. ... Understanding and application of IT service management best practices, such as ITIL, to improve service ... Position: Service Delivery Manager What you will need: Commitment to understanding and addressing the ... Capability to analyze data, identify trends and issues, and formulate practical solutions to enhance service

plans.- He/she will oversee ensuring excellent customer service and maintaining strong relationships ... Entities CISOs.- Measure and analyze work performances proposes improvements to processes including customer ... Cyber Service ManagerCyber Service Manager - Santander Digital ServicesCountry SpainT O and Cybersecurity ... service interaction (complaints and requests) and develops problem management and service improvement ... Manager for Europe and Global Entities would be responsible for supervising the final cyber-service(

The role: We are looking for a Lead Customer Success Manager for SCADA Customers. ... and managing renewal process with anticipation following the stablish procedure Guide a group of Jr Customer ... ems) Fluent user of crm tools Proficiency in english Italian is a nice to have Active listening and customer ... Your key responsibilities: Building long term relationship and success stories with our customer Identification ... through the usage of products and services reducing time to value Evaluation and deep understanding of customer

Customer Success Manager for SCADA Customers. ... and managing renewal process with anticipation following the stablish procedure Guide a group of Jr Customer ... ems) Fluent user of crm tools Proficiency in english Italian is a nice to have Active listening and customer ... Your key responsibilities: Building long term relationship and success stories with our customer Identification ... through the usage of products and services reducing time to value Evaluation and deep understanding of customer

delivery, other teams to deliver a stellar customer experience across multiple touch points.The immediate ... Product Management Expertise: Being able to develop a deep understanding of customer needs and translate ... define the long-term strategic direction for the Keysight Support Portal, to provide a modern, intuitive customer ... a Product Owner for the Service Cloud - Technical Support at Keysight Technologies, your responsibilities ... or equivalent.Minimum of 5 years of experience as a Product Owner.At least 3 years’ experience with Service

techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation ... Knowledge of principles and processes for providing customer and personal service including needs assessment

Together with the endpoint management service owner, you will define and drive the service roadmap. ... Create and maintain service descriptions, collaborating with stakeholders to define the service future ... Additionally, this role involves the management of end-to-end service delivery, ensuring the consistent ... Work closely with regional teams to ensure the Endpoint management service is aligned with the needs ... applying your expertise in implementing new technologies and innovations to continuously improve your service

service. ... Proactive, fast-learner and able to provide an impeccable customer experience. ... Confident in connecting with clients, and offering a strong selling ceremony service. ... An excellent brand representative who has passion and ideal experience to provide an excellent customer