4049 customer service English-speaking jobs in Community of Madrid

Through pre-emptive service incident and resolution activities, this role will restore service to clients ... Performs defined tasks to monitor service delivery against service level agreements and maintains records ... Analyses service records against agreed service levels regularly to identify actions required to maintain ... Provides service recovery, following resolution of incidents. ... or improve levels of service, and initiates or reports these actions.

You are a customer‑first mentality; the ability to empathize and build customer loyalty. ... About You Who You Are: Previous experience in customer‑facing roles. ... Delivering customer enablement training for best practice use of the DMR tools and platforms.

You are a customer‑first mentality; the ability to empathize and build customer loyalty. ... About You Who You Are: Previous experience in customer‑facing roles. ... Delivering customer enablement training for best practice use of the DMR tools and platforms.

Our expertise includes full-service capabilities, resourcing, and Functional Service (FSP) solutions. ... As a full-service global CRO, we build solution-driven teams working toward a healthier future.

Created in ****, ESSP is a young and dynamic company, a pan European service provider, certified by EASA ... (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Agency ... Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service ... participate actively during the corresponding industry qualification milestones Support to the system and service

, delivering as planned and participating in customer and supplier meetings Technical architecture evolution ... projects Participation in international fora related to CNS (e.g., Eurocontrol, SESAR), gathering customer ... Created in ****, ESSP is a young and dynamic company, a pan European service provider, certified by EASA ... (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Agency ... technical activities focused on Service Provision in the on‑going projects/contracts (i.e., Satellite

PROFILE: Service Development oriented. ... Support to the technical assessments: New CNS service provision schemes (e.g. ... Created in 2009, ESSP is a young and dynamic company, a pan European service provider , certified by ... (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Agency ... CNS Development Engineer - (F/M) We are looking for a CNS Service Development Engineer who will support

We are looking for a IT Service Specialist with experience in Automic Automation or Control-M, to join ... Advising IT service owners as a specialist in workflow automation Handling incident tickets from the ... Responsibilities: Designing and adapting complex workflows with Automic Automation Engine (UC4) Processing service

Ensure accurate and meaningful service level reporting to enable data-driven discussions on service quality ... Do you want to lead a team in an environment where service excellence, reliability, governance and transparency ... In this role, you will guide a binational team in Switzerland and Spain, drive the lifecycle of our Service ... What You Bring Several years of experience in IT Service Management and Governance, Risk & Compliance ... , with strong hands-on expertise in Service Level Management, including the creation, maintenance and

We are looking for an IT Service Catalog and Reporting Administrator (ServiceNow / CMDB) to join our ... Key Responsibilities: • Manage and maintain the service catalog, ensuring accuracy and completeness of ... within the catalog. • Support the creation, updating, and maintenance of service and component-related ... information (GoldenApp & GoldenServ). • Update and document the relationships between service components ... executive-level presentations using tools like Excel and PowerBI. • Enrich and clean the data within the service

across 115 countries, supported by a team of 99,500 dedicated professionals with over 145 years of service ... Job DescriptionWe are seeking an experienced IT professional with a strong background in service delivery ... Proven experience managing IT projects and service application support, with a solid understanding of ... The role combines service delivery and project management responsibilities, with a strong focus on coordinating

Configure and enhance the ServiceNow Service Portal and customer-facing interfaces, utilising JavaScript ... We are looking for Senior ServiceNow Engineer, to contribute in a project with one of our global customer ... scripting: o GlideAjax, Business Rules, UI Actions, Client Scripts o JavaScript knowledge, including Service

Then our Analytics Engineering & Self‑Service team wants to hear from you. ... Are you passionate about empowering people with data and shaping modern self‑service analytics? ... In this role, you will lead the evolution of our self‑service ecosystem while coaching a small team and ... What You Will Do Shape and Evolve the Self‑Service Operating Model: Drive a decentralized analytics approach

Then our Analytics Engineering & Self‑Service team wants to hear from you. ... Are you passionate about empowering people with data and shaping modern self‑service analytics? ... In this role, you will lead the evolution of our self‑service ecosystem while coaching a small team and ... What You Will Do Shape and Evolve the Self‑Service Operating Model: Drive a decentralized analytics

service systems, including conversational AI workflows, self‑service customer journeys, internal tools ... and work alongside engineers focused on platform services, integrations, AI orchestration, and self‑service ... service, CRM, telephony, contact center, or workflow automation tools Familiarity with React, TypeScript ... a trip is booked through changes, disruptions, refunds, and customer support interactions. ... Senior Software Engineer - Customer Experience Platform Hopper Madrid, Community of Madrid, Spain About

lifecycle automation, health scoring, and scalable communication models Expand documentation, self-service ... Head of Customer Success Department: Customer Success Employment Type: Permanent - Full Time Location ... , and long-term customer success. ... Lead and Develop the Customer Success TeamLead and develop a team of Customer Success professionals ... , and customer value conversations Experience building Customer Success operating models and lifecycle

improvement) Ensure services meet high standards of quality, security, and reliability Drive a proactive, customer-centric ... With more than 145 years of service excellence, we combine the precision and accuracy that define Swiss ... approach to service delivery Lead Projects & Transformations Manage and deliver complex IT projects ... This is a high-impact, end-to-end role where you will operate at the intersection of IT service delivery ... improve processes using data-driven insights and KPIs QualificationsProven experience in IT Service

Customer Support & After-Sales Service Provide technical support and service coordination after project ... OEMs or suppliers if needed.Maintain strong customer relationships and ensure customer satisfaction. ... Job Description BESS Delivery & Service Manager / Engineer – C& I Projects Position OverviewThe BESS ... Delivery & Service Manager / Engineer (C& I) is responsible for the successful delivery, commissioning ... ownership of the project from contract handover through installation, commissioning, and after-sales service

Engagement (CE), ideally within a support, customer service, or service delivery environment. ... Customer Service Excellence: Demonstrated ability to manage customer expectations, respond to inquiries ... health and service trends. ... self‑service and internal efficiency. ... Manage the D365 service updates when applicable.

and aspiration in many ways — from a rich set of career development programs to support of community service ... Work cooperatively with the AspenTech extended team in Sales, Support, Customer success, R&D and Partners ... Ensure customer satisfaction by coordinating with delivery teams (Services and Partners) to achieve stated