10075 customer service English-speaking jobs in Community of Madrid

Support Analyst, you’ll play a vital role at DUAL, delivering exceptional, customer focused & service ... We work hard to understand our customers' needs to ensure they receive consistently excellent service ... The profile of the applications/utilities we service include industry leading vendor supplied applications ... The Service & Support group have a wide remit, they currently support users in UK and Europe with colleagues ... support analysts across the globe with a blend of experience and seniority, You will report into the Service

Support de-escalation of critical customer situations and review SLA service credit cases. ... Service Delivery and Support: Orchestrate overall service delivery according to agreed SLAs and KPIs. ... Strong knowledge of IT Service Management, SAP Basis, and SAP Application. ... Handle commercial additional service requests and support commercial change requests. ... Deliver effective customer communication using digital mediums to achieve high customer satisfaction.

Customer Focus: Outstanding customer service skills with a professional demeanor. ... You will also collaborate with various teams to enhance service quality and customer experience. ... Job Summary We are seeking a skilled and customer-oriented Field Service Engineer to provide both onsite ... and remote service and support for our customers. ... Develop and update service instruction documentation.

Lead service improvement initiatives to enhance customer experience. ... , Customer Success, or similar roles (preferably within cybersecurity). ... Your role will be crucial in maintaining high customer satisfaction throughout the entire lifecycle of ... As a key member of our Customer Success team, you will be responsible for ensuring the successful delivery ... Strong ability in managing coordinated delivery of service.

Content Creation & Self-Service Tools: Develop and maintain knowledge base articles, tutorials, and FAQs ... We're looking for a motivated and customer-centric Customer Success Manager to join our team and ... Retention: Customer retention and churn rates. ... Develop and implement customer success plans tailored to individual needs. ... What You’ll Do Customer Onboarding & Engagement: Guide new customers through the onboarding process to

and drive long-term customer value. ... Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and ... You will be joining the team responsible for creating campaign and customer strategies across 16 markets ... spanning North America and Europe with the goal to increase customer engagement, incentivize purchases ... opportunities to evolve current ones to improve the way we work with the goal of delivering value to the customer

and drive long-term customer value. ... Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and ... You will be joining the team responsible for creating campaign and customer strategies across 16 markets ... spanning North America and Europe with the goal to increase customer engagement, incentivize purchases ... opportunities to evolve current ones to improve the way we work with the goal of delivering value to the customer

Business Analyst - IT-Service Management - ServiceNow (m / f / d)Location : Barcelona, ESDepartment : ... IT - Service and SupportLevel : Experienced professionalsReference number : 44337Join Schwarz Global ... experience in using or administering ServiceNowYou are familiar with ITIL FoundationYou understand service

Ensure that processes, procedures, and customer service standards are consistent and of the highest quality ... . 7.- Customer Satisfaction : Maintain a strong customer-centric focus, addressing customer concerns ... Implement quality assurance and control measures to guarantee the highest level of service and parts ... Negotiate and manage contracts with third-party service providers. 10.- Compliance and Quality Assurance ... action plans. 6.- Operational Excellence : Oversee and optimize all Aftersales activities, including service

The primary objective of this role is to provide pre-sales support with customer centric service solution ... This role requires insight and understanding of customer business challenges, customer & sales strategy ... of the sales lifecycle and where required direct engagement with the end customer. ... Leverages persuasive sales methodologies to manage customer conversations and help drive deals to close ... of the DN service portfolio.

transformation journey, becoming one of the fastest-growing global platform, solution, and technology service ... Delivery Model Design: Design and implement a best-in-class, cost-efficient service delivery model at ... The roleJoin our team as Global Service Design Lead - Security and spearhead the development and execution ... Center of Excellence, focusing on Support and Managed Services among others.Main responsibilities :Service ... Trust, Threat Protection, Data Protection, SecOps and regulation like NIS2, DORA, CIS.Experience in service

multiple projects efficiently.Customer-centric approach with the ability to build and maintain strong customer ... solutions, including service models and products. ... market strategies and driving the promotion of service products. ... products, including pricing strategies, promotional activities, and service policies. ... Innovate service solutions and collaborate efficiently with teams to achieve business growth targets

and field service leadership experience.Demonstrated customer facing or customer supporting experience ... They will help provide direction to a customer-centric service operations team and will partner closely ... with divisions to set and achieve a positive customer experience, help support service revenue, capital ... with divisional leadership on strategic priorities and key initiatives for capital, sales process, and customer ... Create balanced performance environment addressing customer satisfaction, employee satisfaction and achievement

You'll work with your team and Kyndryl Spain & Portugal colleagues to add value to our customer' ... UX, UI Design.Experiences demonstrating design success with craft, strategic thinking, human-centric customer ... design and human- centred design .User Journey Mapping, Service Blueprinting .Design Thinking, Lean ... strategists, customers, and Kyndryl's alliance partners to define problems, imagine solutions and service ... learnings to our global practice.Who You AreRequired Technical and Professional Expertise3 + years in service

We are seeking a Service Manager with strong incident management skills to join our team. ... Monitor system performance in real time, ensuring compliance with service standards and quality metrics ... #39;ll coordinate cross-functional teams, manage critical incidents, and uphold our high standards of service ... Our IT services are structured across five main areas: Service Desk Innovation Advanced Managed Services

Descripción del trabajo At SonoSuite, we are passionate about music and technology. We operate in the digital music ecosystem, which continuously grows and increasingly encompasses more agents, channels income, and different business models.

continuously refine service offerings. ... Customer & Market Insights: Analyse customer needs and market trends to inform product development and ... Customer-Focused: A passion for delivering customer-centric solutions, with experience gathering feedback ... and iterating based on customer insights. ... transformation journey, becoming one of the fastest-growing global platform, solution, and technology service

service experience Excellent communication and negotiation skills A valid driving license Professional ... transactions Stay updated on industry regulations and market shifts What You Need: Minimum 1 year of sales or customer

Commercially focused, customer service-driven, and results-oriented. ... , optimizes service delivery, and reinforces Americold's industry leadership. ... By understanding and anticipating account requirements, the director develops effective Service Level ... Key responsibilities include managing service delivery, financials, cost control, and quality assurance ... This role ensures the long-term success and profitability of these accounts, enhances customer satisfaction

Commercially focused, customer service-driven, and results-oriented. ... , optimizes service delivery, and reinforces Americold's industry leadership. ... By understanding and anticipating account requirements, the director develops effective Service Level ... Key responsibilities include managing service delivery, financials, cost control, and quality assurance ... This role ensures the long-term success and profitability of these accounts, enhances customer satisfaction