9991 customer service English-speaking jobs in Community of Madrid

In the meantime, you ensure that the customer is informed of the status to prevent confusion. ... …A customer support consultant who, together with a team of professionals, is the expert that countless ... With your knowledge of our solutions, you help and advise the customer daily to get the most out of our

Your profile 2-3 years of customer service related experience. High English level. ... service. ... Your mission Provide friendly and efficient service to the worldwide Spotahome community. ... Be the first point of contact to handle and resolve customer complaints. ... Compose thoughtful and accurate messages or customize prepared responses to customer emails.

Delivery Consultant Specialising in Strategic Talent Placement and Career AdvancementTechnical Customer ... This is a great opportunity to join a dynamic team where you will ensure the customer is getting the ... Manager - CyberLocation : Spain (Ideally Madrid)Salary : €55,000We are looking for a driven Technical Customer ... a technical background in networking & security, who could be interested in moving into a technical customer

The Role We are seeking a dynamic and customer-centric Customer Success Manager to join our team. ... Provide regular reports on customer success metrics, sales pipeline status, and customer satisfaction ... Monitor customer usage patterns and feedback to drive proactive account management. ... Conduct regular check-ins and business reviews to track and drive customer outcomes. ... Develop and implement strategies to increase product adoption and customer engagement.

of the company for any matter related to this account Be the main daily interface with this global customer ... area) Fluency in English and other language(s) will be an advantage Demonstrated ability to assess customer ... different entities worldwide Oversee tracking and reporting all sales activities related to this global customer

Skills Client Relationships Product/Service Knowledge Customer Focus Customer Relationship Management ... Exhibit a genuine passion for providing exceptional service, showcasing a dedication to exceeding customer ... Creating "clean" orders that help customers get the exact service they need - for new orders ... Supporting sales colleagues to create smart account and service development plans for existing customers ... Supporting the measurement of customer happiness and driving customer satisfaction upwards.

Requirements 5+ years of experience in Customer Success, Customer Engineering, or Account Management ... Act as the primary point of contact for assigned customer accounts. ... of professional services to technical and business stakeholders Track record of building long-term service ... Identify Cost Optimization and upselling opportunities and a need for a Dedicated DevOps or FinOps service ... Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service

Leads the account kick-off by identifying customer success criteria, updates customer success plans, ... Addresses customer escalations and related communications in a timely and proactive manner. ... Responsibilities Creates and executes the account business plan and customer success plan while working ... Ensures managed services and customer engagement consistently exceed all relevant key performance indicators ... Administration, or any other related discipline. 0 - 4 years of work experience, preferably in sales, customer

to ensure seamless communication and alignment on project goals and customer expectations. ... Field Issue Resolution: Provide support to field service team to investigate and troubleshoot issues ... Collaboration: Partner with cross-functional teams, including sales, quality assurance, and service, ... collaborate effectively across global organizations to enhance product performance, reliability and customer

Customer Success Metrics Mastery: Experience driving and tracking NPS, CSAT, CET, and customer health ... Join Our Dynamic Customer Success Team! ... Work closely with support and product teams to capture and implement customer feedback. ... Own and drive customer outcomes with a relentless focus on delivering measurable success. ... Manage complex customer needs, leveraging data analysis to align solutions with business goals.

culture of creativity, high service quality, and continuous improvement. ... of the Customer Support operations. ... achieving customer satisfaction goals. ... streamline processes and enhance customer satisfaction. ... identify and address issues and gaps in customer support operations.

Seniority level: Not Applicable Employment type: Full-time Job function: Customer Service Industries ... Cledara's customer support channels and responding to customer queries in a way that inspires trust ... About You Customer-Centric: You are always putting the customer first, skillfully addressing their needs ... Customer payment and reconciliation-related processes. ... You have worked with Customer Support tools such as Intercom or Zendesk.

that these customers thrive, by providing exceptional service, fostering lasting relationships, and ... support, implementing the right professional services to walk the extra mile, and fill the product and service ... customer experiences. ... customer success, with a track record of customer expansion and retention. ... Reporting: Provide regular, clear, and concise reports on customer success KPI’s, customer health, and

Reports and alerts on the continuity of the service, deadlines, budget.

Strong communication and customer service skills. #J-18808-Ljbffr ... They enjoy a superior degree of satisfaction because of reliable and high service levels, as well as ... equal opportunities employer We are looking for a new teammate to be part of our Business Financial Service ... If you enjoy accounting, financial processes and customer care, we are waiting to meet you! ... customized solutions, advanced technological integrations, individual attention to each customer, best

Customer Enablement Manager Tarragona Tarragona, Catalonia, ES EFI is hiring a relevant position in ... We are seeking a highly motivated and strategic Customer Enablement Manager to join our dynamic team ... The ideal candidate will be responsible for driving the success of our Nozomi customer sales and marketing ... Enablement Materials & Resources : Develop and maintain a library of customer-facing materials such ... Key Responsibilities: Customer Training : Design and deliver comprehensive sales and marketing training

Airport taxi service upon arrival. Accommodation in a modern and comfortable studio. ... Strong business acumen and ability to connect customer needs with solutions. ... Identify customer challenges, gather technical requirements, align business needs with solutions, and ... Update and maintain prospect and customer data in Salesforce.com (CRM database) while managing leads, ... Products Location : Barcelona, Catalonia, Spain | Full-time | DACH About Us : We are a global leader in customer

Orientation:Understanding customer needs and delivering fast, effective solutions. ... environment.Time Management & Organization:Ability to prioritize tasks and meet deadlines.Empathy & Customer

Strong customer service orientation with high emotional intelligence. ... , monitor customer outcomes, goal-alignment, and customer satisfaction. ... Responsibilities Own customer relationships for assigned accounts and take the lead in customer communication ... Solid experience working with global customers and driving customer success. ... true business partnerships, assisting them throughout their customer journey.

Maintains customer confidence and protects operations by keeping information confidential. ... Manage new and existing accounts with all aspects of the service delivery to these clients. ... Acts as the POC for assigned account for any operational or service delivery issues. ... Makes recommendations to the management on ways to improve the efficiency and quality of the service ... delivery process: Organization Manages / balances the workload to ensure accurate and timely service