9606 customer service English-speaking jobs in Community of Madrid

You will have medical service at your workplace for close attention to any medical needs. ... Coordinates with Solution Risk Manager (SRM) and Customer Project Officer (CPO) counterparts to plan ... Participates in the programming of the tender opportunity with Sales (and/or the Customer) to understand ... environment, manage multiple priorities effectively, and adapt to evolving project requirements and customer ... plus Finance and contracts knowledge and experience recommended Sales, project negotiation, project or customer

Prepare and attend customer meetings, including account reviews. ... Key Responsibilities Oversee and manage cash flows and customer relationships. ... Respond to customer requests, particularly related to cash flows, reports, and reconciliations. ... Manage customer requests related to their Optimum contract and electronic connectivity systems.

You are responsible for relentlessly advocating for best-in-class customer experience (CX). ... Use data and customer insights to confidently defend design solutions with senior leaders. ... Foster a customer-obsessed design culture by sharing best practices and influencing product strategy. ... Use business requirements and customer research to assist in developing scenarios, use cases, and high-level ... role involves close partnership with senior product managers, tech leaders, and partner teams to drive customer-focused

Negotiate and close sales deals, ensuring customer satisfaction. ... Manage key customer projects and ensure a positive experience throughout. ... Represent customer perspectives in product development, support, and quality. ... Conduct market research on industry trends, competitors, and customer needs in Europe. ... Customer-focused with a consultative approach. Ability to work independently and in teams.

Customer Focus: Deep commitment to understanding and meeting customer needs, with a track record of delivering ... Customer Engagement: Engage with customers and stakeholders to understand their needs and pain points ... Develop and manage a comprehensive product roadmap, prioritizing features and initiatives based on customer ... Cross-functional Collaboration: Work closely with engineering, data science, marketing, sales, and customer ... This role requires a visionary leader with a deep understanding of AI technologies, market trends, and customer

Success and our Customer Success Entreprise Coach Clarification Meeting with our Customer Success Operations ... Manager Culture Fit Meeting with our Chief Customer Officer Offer! ... with the processes and tools used by our Client Success Partner (CSP) team Participate in your first customer ... them Define a retro-planning of the initiatives on the solution and vouch for it Identify and document customer ... Discovery Meeting with a Client Success Partner from our Enterprise team Case Study with our Director of Customer

Success and our Customer Success Enterprise Coach Clarification Meeting with our Customer Success Operations ... Manager Culture Fit Meeting with our Chief Customer Officer Offer! ... with the processes and tools used by our Client Success Partner (CSP) team Participate in your first customer ... them Define a retro-planning of the initiatives on the solution and vouch for it Identify and document customer ... Discovery Meeting with a Client Success Partner from our Enterprise team Case Study with our Director of Customer

KPI Monitoring & Service Performance: Develop and maintain tools for monitoring EGNOS and SST service ... Produce regular KPI reports, identifying trends and proposing improvements to service levels. ... Interface directly with GSC and GSMC, ensuring alignment between user support, service availability, ... on the role of Helpdesk & User Interface Specialist, focusing primarily on operational support and service ... Solid knowledge of the EGNOS operational architecture, service provision mechanisms, and performance

Develop delivery best practices and principles, and a culture of service excellence across Technology ... Governance processes and practices include as a minimum: supply chain service management, vendor selection ... Governance of the operational estate, ensuring appropriate change controls, Supply Chain platforms service ... management, risk management, supply chain roadmap and platform management (upgrades and modernization), service ... execution of platform sourcing, vendor management, platform upgrades, and critical platforms SLAs and service

Join our EU Hardlines analytics team where you'll combine Customer Experience analysis with Item ... About the team The EU Hardlines Customer Insights & Analytics team consists of five technical experts ... Key job responsibilities Lead deep-dive analyses to uncover customer behaviour insights across strategic ... The team combines quantitative analysis with qualitative customer research to drive improvements, using ... In this unique role, you'll investigate the full customer journey through deep-dive reports and comprehensive

Our department manages day-to-day IT service delivery for AXA on a global scale, in partnership with ... AXA IT products, delivering them to AXA Entities and the AXA Group, at the right level of quality of service ... Continuity.4 - IT Service Continuity Management :You will ensure the follow-up of the responsiveness ... Our main missions: Managing QoS as well as continuous service improvements for all AXA entities and across ... our external suppliers, in accordance with GO IT Operations Framework, contract requirements, SLAs (Service

Manage customer relationships. ... Deep understanding of business with developed focus on customer needs and fulfilment of customer expectations ... Strong customer orientation - Ability to engage with customers at different levels. ... Manage, control and report whole offer project management process: contact customer, definition of scope

and drive customer retention. ... Utilize CRM tools to analyze customer data, segment audiences, and personalize communication for targeted ... If you are a strategic thinker with a passion for digital innovation and customer engagement, and an ... Main Responsibilities CRM Management: Develop and implement CRM strategies to enhance customer relationships ... Collaboration and Communication: Collaborate with cross-functional teams, including marketing, IT, sales, and customer

Consultative selling abilities and high customer empathy. ... Engage multiple cross-functional resources pertaining to customer needs and product enhancements. ... Manage a multidisciplinary Solution Engineering team focused on industry value propositions & customer ... Standardize our tools to ensure efforts are repeatable and responsive to customer needs, allowing time ... customers for focused pursuits and partner with Sales leadership to drive the value story into each customer

unparalleled customer support. ... The needs of these business customers are different from those of the traditional Amazon customer, so ... we are reinventing everything from how we offer our selection, pricing, customer experience, and offer ... Key job responsibilities You will be part of a team that is responsible for all aspects of the customer ... a dynamic and diverse team, with strong ownership of what we develop and passion to provide a great customer

Maintain our customer-facing documentation. ... You will own our technical customer relationships. ... You prioritize customer satisfaction and aim to protect end users. ... You will gather feedback to enhance the customer experience and handle occasional support cases. ... Manage support tickets, investigate bugs, and resolve issues to ensure optimal customer experience.

Identify any software customization requirements for the Customer projects. ... Responsibilities : Assist Customer staff in deployment and installation of Entrust products. ... This role has significant direct interaction with our customers; thus, excellent customer-facing skills ... Facilitate the successful resolution of Customer deployment issues through effective use of the Entrust ... Attend meetings to understand the Customer’s requirements and provide the Customer with development and

data flows and interacts across various Salesforce clouds, such as Marketing Cloud, Sales Cloud, and Service ... between paid media platforms and web analytics to capture full journey from ad impression to arriving on customer

data flows and interacts across various Salesforce clouds, such as Marketing Cloud, Sales Cloud, and Service ... between paid media platforms and web analytics to capture full journey from ad impression to arriving on customer

Handle level 2 support and service requests. ... Propose enhancements to networks and processes based on customer needs.