to lead our finance requirements analysis and gathering for the ITSM tool discovery phase...Job description Business Analyst with a strong background in finance processes and analytical skills..needs.Facilitate communication between finance, IT, and the selected ITSM tooling vendor...This role will bridge the gap between IT and finance, ensuring that the new ITSM tooling meets the diverse..perspective.Ensure that the selected ITSM tooling solution aligns with both IT and finance operational