6823 customer service English-speaking jobs in Basque Country

We are seeking a Service Manager with strong incident management skills to join our team. ... Monitor system performance in real time, ensuring compliance with service standards and quality metrics ... #39;ll coordinate cross-functional teams, manage critical incidents, and uphold our high standards of service ... Our IT services are structured across five main areas: Service Desk Innovation Advanced Managed Services

and implementation of customer experience metrics.Analyze customer data (e.g., customer feedback, NPS ... Experience Officer, playing a key role in shaping the overall customer experience strategy. ... and prioritize key customer experience initiatives.Conduct market research and competitive analysis ... You will lead a team of analysts driving data-driven decision making across all customer touchpoints.Key ... experience across all touchpoints.Champion the adoption of AI and machine learning within the customer

update our CRM system (SalesForce) with all relevant information collected during customer service activities ... service skills;Eager to learn new products and technologies and utilize your knowledge in a practical ... remain detail-oriented even under pressure;Ability to follow standard processes and practices within set service ... , a problem solver, and keeping the customer at the heart of everything you do. ... type Full time posted on Posted 2 Days Ago job requisition id 2025_02556We are looking for a full time Customer

organization.Third-Party Management: Assessing and monitoring the data privacy compliance of vendors and third-party service

Design and execute A/B tests and other experimental methodologies to optimize marketing, sales, and service ... lifetime value.We’re looking for a Senior Manager, Customer Insights & Optimization to drive customer-centric ... New stars are born here, so don’t miss your chance.The Customer Intelligence & Insights team is dedicated ... , and develop actionable insights that improve the customer experience and business performance.Tasks ... in the roleCustomer Journey & Funnel Optimization: Analyze customer journeys to identify opportunities

Customer Success ManagerAt Trivium, we help brands scale and grow on Amazon through data-driven strategies ... clients engaged and happy.Ability to Identify Growth Opportunities – Comfortable with upselling and service ... relationships strategically.Leadership & Internal StrategyReport on client retention, revenue impact, and service

to deliver exceptional results and drive customer value. ... You will leverage your expertise in customer success, project management, and industry best practices ... Your primary responsibility will be to ensure on-point onboarding, customer satisfaction, drive adoption ... You excel at asking good questions to gain an in-depth understanding of the customer's needs and ... retention.Customer Advocacy: Act as a customer advocate within WorkFlex, providing insights to product

The central role of Customer Success is to ensure the customer is content and is deriving maximum value ... Customer Success Manager (Geology, Geologist, Geotechnical)About UsAt Seequent, we help organisations ... Success Manager is responsible for developing customer relationships that promote our solution usage ... We operate in 145+ countries while proudly maintaining headquarters in New Zealand.The Role :The Customer ... qualification (or background) is essential ideally at degree level or higher.Minimum of 3 years in a Customer

ResponsibilitiesStrategic Leadership: Align customer experience strategy with company goals. ... Handle recruitment and training.Customer Support Management: Supervise customer support, ensuring quick ... into broader business strategies.Customer Experience Optimization: Design initiatives to improve the customer ... experience, customer success, or related field, with 2+ years in leadership roles.Strong leadership, ... satisfaction, and boost retention and NPS.Data-Driven Insights: Oversee the collection and analysis of customer

exciting time to join Deel — the international payroll and compliance market leader.As an Associate Customer ... CSM’s and onboarding managers to help Deel grow.Be a strong advocate for Deel and the voice of your customer ... understand our new products and features.You will be successful if:1-2+ years of experience within Customer

your skill set, but optimizing performance is what drives you.Job descriptionWe are hiring a Junior Customer ... other toolsOperational ImprovementSpot inefficiencies and recommend process changesIdentify common customer

Descripción del trabajoBusiness Analyst - IT-Service Management - ServiceNow (m / f / d)Location : Barcelona ... , ESDepartment : IT - Service and SupportLevel : Experienced professionalsReference number : 44337Join ... experience in using or administering ServiceNowYou are familiar with ITIL FoundationYou understand service

Descripción del trabajoBusiness Analyst - IT-Service Management - ServiceNow (m / f / d)Location : Barcelona ... , ESDepartment : IT - Service and SupportLevel : Experienced professionalsReference number : 44337Join ... experience in using or administering ServiceNowYou are familiar with ITIL FoundationYou understand service

Descripción del trabajoBusiness Analyst - IT-Service Management - ServiceNow (m / f / d)Location : Barcelona ... , ESDepartment : IT - Service and SupportLevel : Experienced professionalsReference number : 44337Join ... experience in using or administering ServiceNowYou are familiar with ITIL FoundationYou understand service

Descripción del trabajoBusiness Analyst - IT-Service Management - ServiceNow (m / f / d)Location : Barcelona ... , ESDepartment : IT - Service and SupportLevel : Experienced professionalsReference number : 44337Join ... experience in using or administering ServiceNowYou are familiar with ITIL FoundationYou understand service

Descripción del trabajoBusiness Analyst - IT-Service Management - ServiceNow (m / f / d)Location : Barcelona ... , ESDepartment : IT - Service and SupportLevel : Experienced professionalsReference number : 44337Join ... experience in using or administering ServiceNowYou are familiar with ITIL FoundationYou understand service

Work closely with Service Delivery Team during onboarding of a customer and provide knowledge transfer ... Support emerging Cybersecurity solution development initiatives and help establish customer studies, ... Develop, design and document security solutions to meet customer requirements leveraging cyber industry ... You will work very closely with the global sales team & service leaders to personalize service offerings ... whitepapers, Service Solution documents for emerging cybersecurity use cases.

Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service ... What is The Role: The Elastic Support Organization is dedicated to providing world-class customer experiences ... improving telemetry, ticketing data, and advanced analytics to continuously improve support operations and customer

Are you passionate about customer experience and ready to drive digital transformation within the CX ... Step into a key role as an Application Manager, driving the evolution of our CRM and broader Customer ... Collaborate with internal and external partners to ensure data consistency and service quality. ... Provide second-level support and act as liaison between internal users and external service providers

Are you passionate about customer experience and ready to drive digital transformation within the CX ... Step into a key role as an Application Manager, driving the evolution of our CRM and broader Customer ... Collaborate with internal and external partners to ensure data consistency and service quality. ... Provide second-level support and act as liaison between internal users and external service providers