7612 customer service English-speaking jobs in Basque Country

Analyze customer data (e.g., customer feedback, NPS scores, churn rates) to identify trends, opportunities ... Identify and prioritize key customer experience initiatives. ... Foster a data-driven and customer-centric culture within the team. ... playing a key role in shaping the overall customer experience strategy. ... Develop and refine customer experience strategies aligned with business objectives.

Analyze customer data (e.g., customer feedback, NPS scores, churn rates) to identify trends, opportunities ... Identify and prioritize key customer experience initiatives. ... Foster a data-driven and customer-centric culture within the team. ... playing a key role in shaping the overall customer experience strategy. ... Develop and refine customer experience strategies aligned with business objectives.

Proven track record in resolving customer issues and improving customer satisfaction. ... Customer Experience Optimization: Design initiatives to improve the customer journey, enhance satisfaction ... Job Requirements 5+ years in customer experience, customer success, or related field, with 2+ years in ... Customer Support Management: Supervise customer support, ensuring quick resolution of issues and escalation ... Ability to leverage customer insights to drive strategy.

Be responsible for onboarding, customer advocacy, expansion, retention and renewal. ... Have worked in a customer-facing position in a digital SaaS environment or similar. ... By handling the full lifecycle, you have the final say when it comes to your customer. ... As a Customer Success Manager at Marfeel, you will own the full lifecycle of our customers. ... The Role: The Customer Success philosophy is core to Marfeel’s value and is transversally present in

An open-minded person with a high level of communication skills.Care about customer needs and always ... try to make their experience unique and satisfactory.Knowledge in CRM tools.Experienced in a customer

service leading to customer delight. ... Demonstrated commitment to delivering customer-focused service. Keep ESA recording log up to date. ... Handle service requests as well as chargeable work. ... Complete all work in a professional and customer-focused manner. Work safely at all times. ... Venngo Overtime hours and shift premiums Company Vehicle If you are passionate about delivering 5-star customer

and drive long-term customer value. ... Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and ... You will be joining the team responsible for creating campaign and customer strategies across 16 markets ... spanning North America and Europe with the goal to increase customer engagement, incentivize purchases ... opportunities to evolve current ones to improve the way we work with the goal of delivering value to the customer

and drive long-term customer value. ... Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and ... You will be joining the team responsible for creating campaign and customer strategies across 16 markets ... spanning North America and Europe with the goal to increase customer engagement, incentivize purchases ... opportunities to evolve current ones to improve the way we work with the goal of delivering value to the customer

Ensure high-quality and efficient service delivery. ... Our Client Our client is a medium-sized international service sector entity with a solid track record ... With a differential service model and a clear international positioning, this organisation designs and

Identify and resolve any customer service issues. ... Customer Relationships Handle all customer interactions involving service delivery in the country. ... Ensure that Mercans’ services in the country align with standard service scopes and statutory requirements ... client’s requirements, ensures customers’ overall satisfaction with Mercans services and identifies any service ... Act as the internal customer and country advocate throughout the organization.

Lead service improvement initiatives to enhance customer experience. ... , Customer Success, or similar roles (preferably within cybersecurity). ... Your role will be crucial in maintaining high customer satisfaction throughout the entire lifecycle of ... As a key member of our Customer Success team, you will be responsible for ensuring the successful delivery ... Strong ability in managing coordinated delivery of service.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as ... , Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer ... global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric ... Service, eCommerce, Marketing, and Analytics. ... Omega CRM Consulting is looking for a Service Operations Data and Reporting Analyst that would like

this dynamic role, you'll empower customers to achieve secure digital transformation by creating service ... As part of this team, you enable customer success by providing support to clients post-sale. ... We fix and identify technical problems, with a pointed focus of providing the best customer support in ... Scale Team Consultant, your key responsibilities will include gathering, understanding and documenting customer-specific

Service-oriented – Passion for providing high-quality customer support and solutions. ... Assign appropriate service personnel to address customer technical needs and operational issues. ... Visit customer sites alone or with sales managers to promote Cooper’s service offerings, conduct site ... The Field Service Manager will be expected to travel frequently to customer sites, working closely with ... Lead efforts to ensure superior customer service, handling escalations and providing expert guidance.

ServiceNow Tech Lead – Order Management / International Project / 100% Remote from Spain Decskill was founded in 2014 as an IT Consulting Company and their main mission is to delivery value through the knowledge. We enable companies to meet the chalenges of digital world by providing our clients with business models that ensure technological capacity, flexibility and agility.

Customer Engagement: Gather direct customer feedback, identify pain points, and validate product enhancements ... , support go-to-market strategies, and improve the customer experience. ... This is a fully remote role, working closely with global teams across Product, Engineering, UX, and Customer ... Cross-Functional Collaboration: Partner with Sales, Marketing, and Customer Success teams to drive adoption ... the product vision and strategy for Essentials, ensuring alignment with Duetto’s overall mission and customer

Customer Engagement: Gather direct customer feedback, identify pain points, and validate product enhancements ... , support go-to-market strategies, and improve the customer experience. ... This is a fully remote role, working closely with global teams across Product, Engineering, UX, and Customer ... Cross-Functional Collaboration: Partner with Sales, Marketing, and Customer Success teams to drive adoption ... the product vision and strategy for Essentials, ensuring alignment with Duetto’s overall mission and customer

Adaptability and a customer-focused mindset. ... delivery of service. ... definitions and Service Level Agreements (SLAs). ... across multiple sites and / or service offerings. ... Advanced familiarity with ITIL or other IT service management frameworks.

Devicenow offers Device as a Service for workplace IT hardware on a global scale. ... We revolutionize the Device as a Service industry – the only thing missing is you!

Experience: +2 years of experience Service Desk/Service Operation related activities. ... Fulfill service request according work instructions and forward service request to responsible unit. ... tool (ServiceNow, JIRA,…) Prioritizing of service requests. ... Consult Service/-Application Owner related to support topics. ... Incident and Service Request Management, Expert. Ticketing Systems (e.g.