2551 customer service English-speaking jobs in Balearic Islands

, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by service ... clients to provide the best customer experience and, of course, maintain our current churn rate. ... We are looking for a Customer Success Manager to help us strategically guide our customers to maximise ... As our Customer Success Manager , you will be in constant interaction with our Enterprise and Mid- Market ... will leverage your experience and passion in relationship management, creative problem solving, and Customer

and implementation of customer experience metrics.Analyze customer data (e.g., customer feedback, NPS ... Experience Officer, playing a key role in shaping the overall customer experience strategy. ... and prioritize key customer experience initiatives.Conduct market research and competitive analysis ... You will lead a team of analysts driving data-driven decision making across all customer touchpoints.Key ... experience across all touchpoints.Champion the adoption of AI and machine learning within the customer

In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while ... requests.Drive adoption of platform features that will lead to a better customer experience and better ... spend accounts in either our SMB/MM or ENT segments.Risk: Identify and flag risks that will lead to customer ... day-to-day basis.Coordinate with internal stakeholders to ensure timely response and completion of customer ... solutions, and recognizing opportunities for growth and revenue generation.Product: Be the voice of the customer

documentation;Create materials and deliverables that will be used to support and engage with Onclusive’s self-service ... The Customer Operations Associate will take responsibility for client issue resolution across the Onclusive ... , Measure, and Learn;Build a solid understanding of all Onclusive products and processes;Respond to customer

ResponsibilitiesStrategic Leadership: Align customer experience strategy with company goals. ... Handle recruitment and training.Customer Support Management: Supervise customer support, ensuring quick ... into broader business strategies.Customer Experience Optimization: Design initiatives to improve the customer ... experience, customer success, or related field, with 2+ years in leadership roles.Strong leadership, ... satisfaction, and boost retention and NPS.Data-Driven Insights: Oversee the collection and analysis of customer

We are looking for someone with a customer-centric mindset and a passion for improving the customer experience ... Experience (CX) Data Analyst who will be responsible for extracting, analyzing, and leveraging customer ... , and recommend strategic optimizations.Data Collection and Analysis :Gather data from customer touchpoints ... You'll be the voice of the customer, using data to identify trends, measure the impact of CX initiatives ... join the next stage of our journey as we continue to grow.The OpportunityWe, at Flywire, are seeking a Customer

, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by service ... As our Customer Success Manager, you will:- Be in constant interaction with our Enterprise and Mid-Market ... clients to provide the best customer experience and maintain our current churn rate.- Help us strategically

for customer service excellence.Proven results in leading and transforming customer experience within ... satisfaction.Design the ground experience by partnering with the ground team, commercial teams, and service ... Understanding of service level agreements (SLAs), training program development, and governance processes ... expectations, revenue targets, and operational feasibility by collaborating on service delivery, training ... with digital and frontline teams.Design the in-flight experience by collaborating with cabin crew and service

Customer Focus: Outstanding customer service skills with a professional demeanor. ... You will also collaborate with various teams to enhance service quality and customer experience. ... Job Summary We are seeking a skilled and customer-oriented Field Service Engineer to provide both onsite ... and remote service and support for our customers. ... Develop and update service instruction documentation.

We are looking for an engaging, open minded and tech savvy professional to join our well established and dynamic Collections department. In this role your main focus will be to respond and assist efficiently with registration and set up of new clients’ accounts in their chosen ebilling portals and our internal system.

Would you like to continue your development as a Cooling Service and Commissioning Engineer in a multinational ... The Cooling Service Representative is responsible to provide professional on-site services for cooling ... bachelor’s degree in electrical engineering or equivalent • At least 5 years with commissioning or field service

, solving problems, and providing great service. ... Monitor progress with service updates, as well as guest feedback and celebrate successes in meeting targets

between local locations and in the region on demand.Keen interest in providing a superior level of customer ... As an IT Service Operation Engineer, you will manage from our operations centre in Barcelona all issues ... service and support to our internal customers.Desirable Knowledge, Experience, Skills, and Abilities ... protection.DUTIES & RESPONSIBILITIESProvide remote support from Barcelona to all EMEA countries.Perform IT service ... MS Windows services, registry, Active Directory, O365, familiar with IT ticketing systems (preferred Service-Now

Skills: 4+ years as a Customer Support Representative or Account Management. ... Respond promptly and accurately to Host inquiries via email, maintaining a high level of service in a

What you’ll need: 2+ years of experience in Account Management, Customer Support / Customer Success related ... Proactively manage any account or service issues relating to RemoFirst services, providing action plans ... As a Customer Success Manager, you will be responsible for advising and proactively guiding customers

, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by service ... Assisting in the creation and maintenance of self-service resources such as knowledge base articles, ... Identifying and escalating emerging customer concerns or trends to improve the product and customer experience ... where appropriate while seeking exceptional customer satisfaction. ... Proactive attitude towards identifying and resolving customer issues.

The primary objective of this role is to provide pre-sales support with customer centric service solution ... This role requires insight and understanding of customer business challenges, customer & sales strategy ... of the sales lifecycle and where required direct engagement with the end customer. ... Leverages persuasive sales methodologies to manage customer conversations and help drive deals to close ... of the DN service portfolio.

Responsibilities Provides excellent customer service in the store and on the phone. ... Good communication and customer service skills (speaking, listening, and writing). ... Processes customer orders through the Point of Sale (POS) system. ... , keeping accurate timekeeping records, receiving orders, stocking shelves, and maintaining a clean customer-friendly

documentation; Create materials and deliverables that will be used to support and engage with Onclusive’s self-service ... The Customer Operations Associate will take responsibility for client issue resolution across the Onclusive ... Measure and Learn; Build a solid understanding of all Onclusive products and processes; Respond to customer

Help us build the next generation of customer feedback tools. ... Magicfeedback is a fast-growing startup that's building the next generation of customer feedback ... We offer a suite of customer feedback tools that makes it easy for businesses to collect feedback from ... We help businesses of all sizes collect, analyze, and act on customer feedback to improve their products ... their customers, analyze the feedback to identify trends and patterns, and take action to improve the customer