21444 customer service English-speaking jobs in Community of Valencia

Scale Self-Service and Proactive Support: Expand the use of knowledge bases, in-product guidance, and ... experience strategy across Success, Support, and Training that balances high-touch service with scalable ... develop scalable strategies that balance personalized support with automation, ensuring high-touch service ... operational management of the Customer Support, Customer Success, and Customer Training teams. ... customer satisfaction, identifying opportunities for growth within the existing customer base.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer ... needs; Solicits customer feedback to improve service; Responds to requests for service and assistance ... (SRI) is an international, ISO 9001, 20000, 27001 Certified, CMMI Level 3 Rated full-service provider

Specific Responsibilities Client Relationship Management : Provide proactive customer service while acting ... Excellent written / verbal communication and interpersonal skills with strong sense of customer service ... Previous client relations or customer service experience required. 3+ years of procurement or order fulfillment ... service excellence to all stakeholders, including other product category teams. ... Specialist is the first point of contact for order and related communications and is expected to provide customer

Position : Customer Service Specialist (Maternity leave) Main Purpose of Job: Customer Service – Order ... Key Responsibilities Primary Objectives: Customer Satisfaction Operation excellence Ensure all PO and ... procedures Top Responsibilities: Order processing and follow through order fulfillment Promptly address customer ... preferred 2 years post high school Proficient in Order Processing software and Microsoft Word Superior customer-oriented

Currently, we’re developing our Customer Service department and we need a Customer Experience Escalation ... What you will bring : Experience : More than 1 year working in a customer service environment. ... or services, handling complex issues, and providing feedback to upper management regarding customer ... The Customer Experience Escalation Specialist is responsible for managing escalations relating to products

Exceptional Service: Provide outstanding customer service by maintaining a positive, empathetic, and ... Key Responsibilities : Customer Interaction: Respond to customer inquiries via phone or email promptly ... Documentation: Document all customer interactions and solutions provided in our support ticketing system ... technical issues and providing guidance on our products and services, ensuring a seamless and positive customer

Exceptional Service: Provide outstanding customer service by maintaining a positive, empathetic, and ... Key Responsibilities : Customer Interaction: Respond to customer inquiries via phone or email promptly ... Documentation: Document all customer interactions and solutions provided in our support ticketing system ... technical issues and providing guidance on our products and services, ensuring a seamless and positive customer

Join our Customer Service team as a Back Office Trainee and be part of a culture that values resilience ... customer satisfaction. ... Everything we do, we do in service to the healthcare community. +7,000 collaborators are part of our ... Integrate and analyze customer data from various channels, maintaining clean and accurate records. ... Key Responsibilities : Handle customer inquiries, process returns, and resolve issues promptly to ensure

Technical Expertise Service will require Project management expertise; Service will require Project ... needs analysis; Identifying and analyzing the customer needs for the project or program; Formulating ... the needs and asking questions to the customer even if they were not formally expressed; Understanding ... and techniques to manage the organizational change to achieve a required business outcome; Conducting customer ... SCRUM or equivalent) - advantage; Service will require Process improvement certification (e.g.

Work closely with Service Delivery Team during onboarding of a customer and provide knowledge transfer ... Support emerging Cybersecurity solution development initiatives and help establish customer studies, ... Develop, design and document security solutions to meet customer requirements leveraging cyber industry ... You will work very closely with global sales team & service leaders, to personalize service offerings ... whitepapers, Service Solution documents for emerging cybersecurity use cases.

by utilizing Coach selling skills and Coach Service training. ... You will be responsible for meeting personal sales and productivity goals and delivering service that ... Primary Purpose The Sales Associate contributes to achieving store goals in sales, productivity, and service ... Further Requirements: Very good English proficiency (essential); Previous experience in a retail service ... to work with multiple customers simultaneously; Consistently anticipate and meet customers’ needs; Service

A customer-centric approach. ... and service providers use as a means to assess, manage and improve their cyber posture. ... Proven sales track record exceeding goals with emphasis on securing and expanding profitable customer ... Established in December 2010 with the sole purpose of building a cybersecurity rating service that customers ... cyber-technology-related services in corporate environments, and leading negotiations with senior/CxO level customer

You provide technical support, remote service, and telephone service for both customers and Field Service ... You manage customer escalations proactively, ensuring pain points are addressed structurally. ... You support and promote a safety-first culture throughout the team, company, and at customer sites. ... your excellent technical problem-solving, troubleshooting, and communication skills to achieve high customer ... You support in technical issues and dispatch solutions to our service organization.

You provide technical support, remote service, and telephone service for both customers and Field Service ... You manage customer escalations proactively, ensuring pain points are addressed structurally. ... You support and promote a safety-first culture throughout the team, company, and at customer sites. ... your excellent technical problem-solving, troubleshooting, and communication skills to achieve high customer ... You support in technical issues and dispatch solutions to our service organization.

Customer focus and ability to maintain business relationships. ... Our fundamental values are customer satisfaction, our own people, and their professional development. ... Our ownership structure creates a culture of engagement, to offer the best service for the client, while ... framework of professional liberty and integrity, with a strong commitment to progress, development, quality service

support function, ensuring exceptional service delivery and customer satisfaction through our Customer ... It’s all about you....You will be a strong leader with a passion for customer service and a proven track ... hubs which could be in-house or third party teams, whilst always ensuring adherence to business agreed Service ... Embed a customer-centric mind-set throughout all Customer Support teams globally. ... About the role...The Senior Customer Support Manager at IAG Cargo will lead and oversee the customer

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion ... Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision ... Role models outstanding customer service.Creates a positive internal and external customer experiencePromotes ... concerns and issues promptly, ensuring a positive customer experienceEnsures Associates execute tasks ... and mentoring Associates on front end principlesTrains and coaches Associates on personalizing the customer

Reporting to the Manager, Customer Success, you will be part of the EMEA Customer Success organization ... What We’re Looking for (Minimum Qualifications) 2+ years of experience in a customer facing, Customer ... We're looking for an experienced Customer Success Manager to join our team in Spain. ... Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, ... and responsible for: Owning the ongoing customer relationship driving adoption, value, and promoting

Proven ability to provide exceptional customer service and adapt quickly to new challenges in a fast-paced ... Provide timely, reliable and professional service. Triage the CRM application queues daily. ... Responsibilities : Interact daily with customers to identify, document and resolve customer issues. ... Experience with Salesforce, RemedyForce or other CRM (Customer relationship management) an asset. ... Ensure that customers interactions are logged within the CRM (Customer Relationship Management) system

Develop and implement automated lifecycle communication funnels to enhance customer journeys and improve ... Minimum 1 year of experience in marketing or CRM roles, with a focus on customer engagement and retention