9828 customer service English-speaking jobs in Community of Madrid

Documentation: Contribute to user guides, FAQs, and knowledge base articles to enhance self-service support ... Key Responsibilities : Customer Support: Act as the first point of contact for customer queries, providing ... Willingness to travel occasionally for customer visits and industry events. ... This is an excellent opportunity for someone passionate about technology and customer support, looking ... Qualifications : Strong communication and problem-solving skills with a customer-first approach.

Well demonstrated customer & delivery focus. ... Work to meet SLAs on customer deployments in a global environment. ... service management, managed services operations and consistent product improvement engineering. ... Be part of the technical solution team focusing on maintaining service since they are live by measuring ... Collaborate with clients, other IT departments and managed service suppliers in the design and delivery

We’re here because we see banks and legacy service providers making things harder for them. ... Teya is a payment and software service provider, headquartered in London serving small, local businesses ... We don’t think the best technology or the best service should be reserved for those with the biggest ... Your Mission As a backend engineer in the Customer Risk Monitoring team you will: Join in the early ... Your Team The Customer Risk Monitoring team, part of the Acceptance group, is responsible for implementing

Steer third-party providers in terms of solution or service delivery of procurement topics. ... SAP Consultant / DevOps Engineer will provide support towards issues / clarification and ensure that customer ... scheduling agreements, purchase requisitions, purchase orders, inbound delivery, goods receipt, and Service ... , negotiation, and interpersonal skills in an international team combined with a very high level of customer ... operations including Problem Management, Change Management (incl. small business requests), and Continuous Service

Ensuring high service quality and customer satisfaction through active presence, professional advice, ... Strong customer orientation and solid analytical understanding. ... Maintaining customer databases. Close collaboration and networking with internal stakeholders. ... Responsibilities: Point of contact for daily customer inquiries regarding the diverse offerings of IQVIA

Serve customer requests and forward them to the respective Service department on technical and applicational ... Strong experience maintaining and developing customer relationships. ... Act as a single point of contact that responds to the customer promptly. ... Work actively in CRM system keeping the customer data up to date, reporting activities and market data

Thanks to its complete global service network, COSCO SHIPPING has become a top international brand. ... customer visits to maintain and grow client relationships. ... Key Responsibilities : Customer Visits & Relationship Management : Plan, execute, and report on regular ... Promote E-Business & SynConHub : Encourage the use of COSCO’s innovative digital tools, boosting customer ... Sales Reporting & Feedback : Use COSCO’s internal system (SAIL) to report on customer interactions, opportunities

quality, as well as customer satisfaction against agreed KPIs and Service Level Agreement (SLA) performance ... Empathy and strong interpersonal skills, stress resistant and flexible work attitude; strong customer ... service mind-set. ... Implement a true “IT as a Service” Model (for IT Infra services); Act as “Managed IT Service Provider ... Strong background in IT Service Management, experience in working with IT Service Management Systems

KPI Monitoring & Service Performance: Develop and maintain tools for monitoring EGNOS and SST service ... Produce regular KPI reports, identifying trends and proposing improvements to service levels. ... Interface directly with GSC and GSMC, ensuring alignment between user support, service availability, ... on the role of Helpdesk & User Interface Specialist, focusing primarily on operational support and service ... Solid knowledge of the EGNOS operational architecture, service provision mechanisms, and performance

Engineer, Helpline, Service Area Manager)IT Operations TeamLogistics (Customer Service)Contracting DepartmentQuality ... documentation, litigation support).Provides first level (remote and/or on-site) of technical support to customer ... , Marketing...), as well as to perform product and service demonstrations.Can keep the training level ... instrument installations interacting with the different departments involved (Logistics, Technical Service ... the management of opportunities and risks.Has a global point of view that allows him/her to check the service

Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer ... Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer ... and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer ... Collaborates with management in developing policies, procedures, service tools, technical resources, ... Qualifications: Advanced knowledge, skills and experience in a specialized field, service planning and

High commitment to company vision, values and excellent customer service with high quality work product ... customer upgrades. ... and user interface, serve as customer representative regarding ongoing software functionality and desired ... service functions and colleagues, review and enhancement of delivery completion and client service quality ... Interface directly with sales prospects to demonstrate and represent service content and value.

you will: Hold accountability for technical escalations to GBU that were not resolved by the regional service ... Capture customer issues, providing a customer impact assessment for each problem and enabling a fast ... Excellent communication skills, customer-oriented mindset. ... and warranty impact of product issues and improving customer experience. ... Work integrated with Voice of the Customer process to ensure current products are continuously improved

will: Hold accountability for technical escalations to GBU that were not resolved by the regional service ... Capture customer issues , providing a customer impact assessment for each problem and enabling a fast ... Excellent communication skills, customer-oriented mindset. ... and warranty impact of product issues and improving customer experience. ... Work integrated with Voice of the Customer process to ensure current products are continuously improved

Provide expert advice on CUBRO’s products and solutions, ensuring a high-quality service. ... Mindset: Customer-focused, proactive, and solution-oriented. ... Stay updated on industry trends, competitor activities, and customer preferences. ... Develop and execute sales strategies to meet revenue and customer satisfaction goals. ... Collaborate with the marketing team to enhance customer engagement and brand visibility.

Internal challenges: We encourage teams to give their best in customer service through competitions. ... Seniority level Not Applicable Employment type Full-time Job function Sales and Customer Service ... service orientation. ... Contribute to achieving sales and customer satisfaction goals. ... RESPONSIBILITIES: Develop long-lasting relationships with customers through exceptional service.

Responsibilities Deliver an exceptional level of service to both existing and prospective customers ... Stay informed about the company's product and service offerings, as well as industry developments ... candidate will be responsible for promoting and selling the company's current and future technology and service ... , to enhance customer outcomes. ... Strong customer orientation and ability to build and maintain relationships.

approach towards one goal: to create human centered product and service experiences for millions of ... touchpoints and product-/service categories Expert in creation, structure and usage of accessible design ... groundbreaking exponential age Possibility to join varying B2C and B2B projects across different product and service ... Leading in customer experience, in technology and in business productivity. ... individual needs only (up to 20% travel time) Your role The advertised position is in the Design & Customer

Managing the relationship with software and platform vendors to ensure superior service delivery for ... Beneficial SFDC and SFMC Certifications Knowledge of ITIL or other IT service management frameworks Work ... Measuring the success and effectiveness of digital customer engagement platforms. ... Support European affiliate and brand teams in scaling and optimizing their customer journeys. ... Develop a profound understanding of digital technologies and advanced customer engagement models in a

Provision of an outstanding quality of service and meet predefined customer service level agreements ... Respond quickly to queries or customer care issues. ... Professional and polished delivery of customer presentations. Strong commercial awareness. ... Responsibilities : Ability to support the design of vendor solutions to meet customer requirements.