4244 customer service English-speaking jobs in Catalonia

Achieve Technical Support KPI’s for case resolution and customer satisfaction. ... Manage cases through the service recovery process to conclusion. ... Provide remote technical support through multiple communication mediums with a focus on remediating customer ... We are looking for a colleague who enjoys customer-facing interactions, whether in person, over the phone ... Prepare technical documentation (Salesforce Case Management and applicable warranty and/or field service

instruments and also from non-technical descriptions provided by customers; Prepare comprehensive service ... Be an active part of the SAT following an upgrade, modification or maintenance plan; Supporting customer ... in a timely and accurate manner; Perform updates and preventive/corrective maintenance plans at the customer

Main responsibilitiesProvide high-quality, customer-focused technical service, both in Installation and ... Coordinator of the Services Department and integrated into the Technical team, we are looking for a Service ... Always aiming for maximum efficiency, teamwork, and ensuring customer satisfaction. ... Experience in Maintenance, Technical support, Customer satisfaction, Documentation management. ... Commissioning tasks, as well as in Preventive Maintenance and Customer Support for Incident Resolution

Who we are: Quantion is a Business Digital Transformation services company born in 2015. We help companies to accelerate their digital transformation projects with an end-to-end approach. We have over 130 professionals in application development, UX/UI, and digital business transformation to build innovative solutions oriented to business results.

service team. ... You will carry out quality checks, repairs, service, and maintenance so the material can be delivered ... For our new location in Barcelona (Spain), we are looking for a Service Technician to join our technical

The Service Offering Manager is responsible for designing the customer success experience for Autodesk ... You have a customer mindset – you can easily put yourself in the customer's shoes and represent their ... Knowledge of Customer Journey Mapping and Experience Design. ... and professional services offerings that support customer success subscription plans. ... Use stakeholder feedback and customer and market data to inform offering development.

facing teams (service or sales) with focus on internal alignment, customer relations, contractual terms ... the end-to-end customer claims management process from data collection, case analysis, to settlement ... Job Summary Within the Sales Operations organization, the Customer Advocate team is responsible for handling ... coordinate technical assessment, creation of settlement proposal, approval processing & closure with customer

facing teams (service or sales) with focus on internal alignment, customer relations, contractual terms ... mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service ... Job Summary Within the Sales Operations organization, the Customer Advocate team is responsible handle ... coordinate technical assessment, creation of settlement proposal, approval processing & closure with customer

Manage customer satisfaction and service improvement programs, as well as escalation and complaint management ... Service Level Agreements managing a service team. ... Data & BI Service Delivery Manager Data & BI Service Delivery Manager #LI-Remote In this role, you will ... Contribute to the service management strategy and definition of reusable frameworks. ... Tooling: Service Now (SNOW), JIRA, bamboo, bitbucket (DevOps), Azure DevOps and MS 365.

Senior Expert Customer Experience (m/f/d) The Customer Experience team performs all customer-related ... campaign and process Actively engage with a diverse range of stakeholders, including senior management, service ... experience that nothing else can teach About Allianz Technology Allianz Technology is the global IT service ... managers and Chief Technology & Transformation Officers (CTOs) Provide guidance, training, and support to service ... This includes conducting interviews, focus groups, and analysing customer journey data.

Love sales, marketing, or customer service? ... service Drive sales growth with creative strategies Collaborate with awesome teams to make customers ... service ️ Strong communication & negotiation skills EU citizenship or a valid work permit for Spain ️ ... Danish, Swedish, or French (written & spoken) ️ At least 1 year of experience in sales, marketing, or customer ... day-to-day Build great relationships with clients in your native language Provide top-notch sales support & customer

Customer-focused mindset with a commitment to delivering high-quality services. ... within the service Identify opportunities for service improvement and drive initiatives to enhance service ... and own all processes to be fulfilled to keep the service updated and valid Maintain the Service Portfolio ... Service Management) In-depth knowledge of IT service management methodologies and best practices Proven ... Monitor and report on service performance metrics and KPIs.

work in a customer-facing customer engineering role Intermediate knowledge of SQL, Python and NodeJS ... work in a customer-facing customer engineering role Software development experience using Agile development ... Customer Solutions Engineer/ Sales Engineer Department Professional Information Business Location London ... Role Our Customer Solutions Engineers (CSE) are critical technical partners for our customers and sales ... Skills & Experience Required: Professionalism and a customer-first approach More than 5 years’ prior

Coordinate with external vendors and service providers for repairs and maintenance. ... Unilabs is seeking a highly motivated and detail-oriented Workplace Service Analyst to join our team ... Monitor and respond to service tickets in a timely manner, ensuring quality resolution. ... As a Workplace Service Analyst, you will play a critical role in supporting the day-to-day operations ... As a Workplace Service Analyst, you will have the opportunity to contribute to this mission by ensuring

Training and leading a team of customer service staff to deliver excellent customer service Collaborating ... with other departments to ensure consistency of customer service Monitoring and reporting on customer ... Identifying key touch points in the customer journey and optimizing them for improved customer experience ... Monitor service performance metrics, analyze data to identify areas for improvement, and report on service ... promptly, and ensuring high levels of customer satisfaction.

Cloud Service Manager, PrincipalLocated in Barcelona, SpainYou will be part of PTC’s Cloud Service Management ... health metrics to ensure full adoption and value of PTC products and services at customersMaximize customer ... PTC with major international SaaS customers, including top-tier Fortune 500 companiesEnsure long-term customer ... processes and best practices using Cloud Services ITIL frameworkIdentify operational risks impacting customer ... execute renewal plans to retain and build loyalty with customersProvide valuable insights by analyzing customer

, who are assigned to support different service areas and product lines.Maintain professional service ... In your work, you will have an impact on customer satisfaction, team development, process optimization ... deals that can be implemented profitably and meet/exceed customer expectations.Effective critical issues ... regional P&L in line with plan/budgetary requirements.Partner with our commercial teams to deliver customer ... Develop and implement strategies for effective support of customers in the region.Achieve high level of Customer

We are seeking a Technical Service Engineer who will be responsible for providing a 24-hour on call service ... Our mission is to provide world-class customer experience while meeting your flexographic printing plate ... issues in a timely and effective mannerUse remote diagnostics to trouble shoot issues at Customer Sites ... sites are actioned within a 6 hour timeframe, being the face of MacDermid at Customer premises resolving ... Required to assess customer support needs remotely as well as attend site breakdowns which includes appropriate

solutions towards customer case resolution and preventative service programs. ... Be part of a growing team with a customer-first focus! ... commercial compliance and risk management We are seeking a dynamic and engaged team member who thrives on customer ... Coordinates service delivery in the region with Field Service Engineers, Tech Support, remote Service ... Sales budget, order booking and long term service contract execution on revenues.

services.Your role:Make direct, in-person service calls in response to customer requests.Assess mechanical ... of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer ... The FST is actively engaged in troubleshooting problems and implementing solutions onsite at nearby customer ... industries such as oil and gas, chemical, nuclear, coal, and wastewater industries, depending on the customer ... Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control