4171 customer service English-speaking jobs in Catalonia

Knowledgeable of the company's service product, particular vertical industry, particular service ... Maintains and executes regular customer events. ... Educates account team about the company service solutions i.e. ... Helps Sales to position the value of the service solution program. ... Develops and champions the business justification for service solutions i.e. outsourcing, out-tasking

At least 2 years of experience in a similar position of customer service. ... Customer focused. Communication skills. Capacity for analysis and synthesis. Teamwork.

the agency, resubmissions/withdrawal according to the expiry date Promotional Material Teams: DS/BTS/Service ... Others: support in the development of Customer testimonials, training decks, presentations, ... ... EMEA Customer Marketing Trainee duties: Support the localization of any promotional material required

account management and development within the service industry, specifically working with larger clientsExcellent ... and goals, as set by Onshape and Customer Success leadershipFacilitate customer relationship through ... loop by both gathering and sharing customer feedback with the appropriate Product Teams, ensuring customer ... an advocate of Onshape through referrals, case studies, customer spotlights, etc.Meet or exceed KPIs ... needs and business needs are metInstill a level of enthusiasm within the customer that leads to being

Company DescriptionRole Overview: As a Customer Success Enterprise Manager with a strong focus on data ... analysis, you will play a pivotal role in understanding and leveraging metrics, specifically Customer ... at reducing preventable churn and identifying opportunities for upselling and cross-selling based on customer ... success and leveraging technology to enhance customer experiences.Ability to internalize company values ... to track key metrics and performance indicators.Serve as an escalation point for critical or urgent customer

As a Customer Service Onboarding Specialist at Qonto, you will:- Guide Italian customers through the ... About You:Experience : You have a background in customer service, preferably in the financial sectorLanguages ... Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has ... Join us in building a workplace that celebrates diversity and individuality..Join our dynamic Customer ... of customer satisfaction and compliance, working closely with Francesca, our experienced team lead based

As a top candidate, you will have the opportunity to deliver exceptional customer service, drive product ... Customer Success at NutanixThe Customer Success Representative will be part of the Nutanix Customer Success ... Attain a minimum of 100% of goals for customer check-ins, customer adoption, and renewal rates.  ... and internal calls, meetings, and customer research.What You Will BringExperience in high-tech customer-facing ... If so, join us as a Customer Success Representative at Nutanix and become part of a team revolutionizing

customer adoption by creating customer outcomes across a selected group of our Enterprise customersFocus ... Position Overview Do you have a customer first mindset? ... aligned to customer outcomesEstablish own relationship with customers where helpful for customer engagementFacilitate ... Are you interested in helping us build and evolve our customer success organization to improve the quality ... If this sounds like you, we are looking for a Manager to guide our Customer Success team to help Autodesk

Empowers employees to provide excellent customer service. ... Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond ... Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive ... for customer satisfaction and retention. ... Interacts with guests to obtain feedback on product quality and service levels.

Provide excellent customer service and quality. ... Having excellent management and customer service skills with great ability to connect and converse with ... end quality retail brand, but most importantly, you will be used to providing very high standards of service

Lead and manage a global team of 100+ agents and team leads, ensuring excellent customer service, efficient ... Collaborate with internal teams to ensure customer feedback informs service delivery and strategic decision-making ... lifecycles, and service delivery. ... Customer Support teams at Lodgify. ... 2+ years of experience in Customer Success or a similar role, with strong knowledge of customer success

Workforce & Data Analyst - Customer Care Barcelona EUR 30.000 - 50.000 Present in 96 countries, we are ... evaluate and challenge current WFM strategies and suggest improvements Collaborate closely with the Customer ... part in establishing best practices for Workforce Management (WFM) globally and collaborating with the Customer ... data visualization and Snowflake for managing large datasets Experience working in mid-to-large size Customer

Reporting to the VP of Engagement Services, this role requires expertise in customer service, strong ... Administer Salesforce Service Cloud and VOIP systems. ... the customer experience. ... locations to accomplish company goals Ability to work under pressure and tight deadlines Familiarity with Service ... EcoVadis seeks a Global VP of Customer Care to oversee a support team of 50+ agents and 6 Team Leaders

our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues ... Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive ... Our ideal candidate will have 9+ years experience working in a Customer Success, Account Management, ... issues and complaints by finding the best possible solution for both the customer and MongoDB; this ... could include anything from navigating a customer outage that has a financial impact on their business

work in a customer-facing customer engineering role Intermediate knowledge of SQL, Python and NodeJS ... work in a customer-facing customer engineering role Software development experience using Agile development ... Customer Solutions Engineer/ Sales Engineer Department Professional Information Business Location London ... Role Our Customer Solutions Engineers (CSE) are critical technical partners for our customers and sales ... Skills & Experience Required: Professionalism and a customer-first approach More than 5 years’ prior

Lead and manage a global team of 100+ agents and team leads, ensuring excellent customer service, efficient ... Collaborate with internal teams to ensure customer feedback informs service delivery and strategic decision-making ... lifecycles, and service delivery. ... Customer Support teams at Lodgify. ... 2+ years of experience in Customer Success or a similar role, with strong knowledge of customer success

Reporting to the VP of Engagement Services, this role requires expertise in customer service, strong ... Administer Salesforce Service Cloud and VOIP systems. ... the customer experience. ... locations to accomplish company goals Ability to work under pressure and tight deadlines Familiarity with Service ... Job Description EcoVadis seeks a Global VP of Customer Care to oversee a support team of 50+ agents and

Deep passion for the customer, proven ability to create an excellent customer experience using lean startup ... Embody Schneider Electric Core Values: customer first, dare to disrupt, act like owner, learn every day ... technical standards, blueprints, reference architectures, architecture patterns and technology roadmaps for Customer ... and Responsibilities Overall Design Process: The CMDM Technical Architect defines the standards for customer ... needed to evolve strategies, policies, processes and procedures, blueprints and standards related to Customer

Partner with the Customer Support team leads to develop and refine the Customer Support function within ... Master the dynamics of tutors / learners interaction and the economics of Preply’s marketplace; Own Customer ... Identify growth opportunities and help prioritize our roadmap; Produce thorough data analytics of customer ... need to succeed : Experience as a Data Scientist (5+ years' experience); Previous experience in Customer

part in establishing best practices for Workforce Management (WFM) globally and collaborating with the Customer ... evaluate and challenge current WFM strategies and suggest improvements Collaborate closely with the Customer ... data visualization and Snowflake for managing large datasets Experience working in mid-to-large size Customer