4153 customer service English-speaking jobs in Catalonia

At least 2 years of experience in a similar position of customer service. ... Customer focused. Communication skills. Capacity for analysis and synthesis. Teamwork.

the agency, resubmissions/withdrawal according to the expiry date Promotional Material Teams: DS/BTS/Service ... Others: support in the development of Customer testimonials, training decks, presentations, ... ... EMEA Customer Marketing Trainee duties: Support the localization of any promotional material required

Company DescriptionRole Overview: As a Customer Success Enterprise Manager with a strong focus on data ... analysis, you will play a pivotal role in understanding and leveraging metrics, specifically Customer ... at reducing preventable churn and identifying opportunities for upselling and cross-selling based on customer ... success and leveraging technology to enhance customer experiences.Ability to internalize company values ... to track key metrics and performance indicators.Serve as an escalation point for critical or urgent customer

As a Customer Service Onboarding Specialist at Qonto, you will:- Guide Italian customers through the ... About You:Experience : You have a background in customer service, preferably in the financial sectorLanguages ... Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has ... Join us in building a workplace that celebrates diversity and individuality..Join our dynamic Customer ... of customer satisfaction and compliance, working closely with Francesca, our experienced team lead based

As a top candidate, you will have the opportunity to deliver exceptional customer service, drive product ... Customer Success at NutanixThe Customer Success Representative will be part of the Nutanix Customer Success ... Attain a minimum of 100% of goals for customer check-ins, customer adoption, and renewal rates.  ... and internal calls, meetings, and customer research.What You Will BringExperience in high-tech customer-facing ... If so, join us as a Customer Success Representative at Nutanix and become part of a team revolutionizing

customer adoption by creating customer outcomes across a selected group of our Enterprise customersFocus ... Position Overview Do you have a customer first mindset? ... aligned to customer outcomesEstablish own relationship with customers where helpful for customer engagementFacilitate ... Are you interested in helping us build and evolve our customer success organization to improve the quality ... If this sounds like you, we are looking for a Manager to guide our Customer Success team to help Autodesk

needsDeveloping packaged service offerings to increase customer success and new product adoptionEstablish ... Job Requisition ID #24WD78211Position overview Autodesk Customer Technical Success is looking for trusted ... You will work closely with existing and future Major Accounts across EMEA.You will join the Customer ... Technical Success (CTS) group within Customer Success – a team that values professional development and ... interactions, regular internal account team planning meetings and implementing activities in customer

satisfaction and experience to ensure continued customer adoption of Autodesk products through customer ... success motions and resolve customer activation/onboarding/usage issuesYou will drive a high-level customer ... Position Overview The Customer Success Advisor is a role focused on the "Onboard" and "Use ... triggered actions and reacting to inbound customer-initiated triggers.You will join a team of 6-7 CSA ... You will engage directly with customers through customer nurturing and planning interactions, data-driven

Engineer, Helpline, Service Area Manager) Logistics (Customer Service) Contracting Department Quality ... Provide first-level (remote and/or on-site) technical support to customer accounts regarding products ... The ideal candidate will exhibit the following skills and competencies: Focus on results and the customer ... Marketing) and perform product and service demonstrations. ... Organize instrument installations interacting with various departments (Logistics, Technical Service,

Location: Barcelona - Cataluña Department: Customer Support – Customer Success Contract: Full-time, ... to customer interactions. ... Develop and implement customer retention programs to minimize churn and enhance customer loyalty. ... Build, lead, and mentor a high-performing Customer Success team, including Customer Success Managers, ... Serve as the voice of the customer within the company, advocating for customer needs and feedback in

Lead and manage a global team of 100+ agents and team leads, ensuring excellent customer service, efficient ... Collaborate with internal teams to ensure customer feedback informs service delivery and strategic decision-making ... lifecycles, and service delivery. ... Customer Support teams at Lodgify. ... 2+ years of experience in Customer Success or a similar role, with strong knowledge of customer success

Reporting to the VP of Engagement Services, this role requires expertise in customer service, strong ... Administer Salesforce Service Cloud and VOIP systems. ... the customer experience. ... locations to accomplish company goals Ability to work under pressure and tight deadlines Familiarity with Service ... EcoVadis seeks a Global VP of Customer Care to oversee a support team of 50+ agents and 6 Team Leaders

Workforce & Data Analyst - Customer Care Barcelona EUR 30.000 - 50.000 Present in 96 countries, we are ... evaluate and challenge current WFM strategies and suggest improvements Collaborate closely with the Customer ... part in establishing best practices for Workforce Management (WFM) globally and collaborating with the Customer ... data visualization and Snowflake for managing large datasets Experience working in mid-to-large size Customer

our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues ... Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive ... Our ideal candidate will have 9+ years experience working in a Customer Success, Account Management, ... issues and complaints by finding the best possible solution for both the customer and MongoDB; this ... could include anything from navigating a customer outage that has a financial impact on their business

work in a customer-facing customer engineering role Intermediate knowledge of SQL, Python and NodeJS ... work in a customer-facing customer engineering role Software development experience using Agile development ... Customer Solutions Engineer/ Sales Engineer Department Professional Information Business Location London ... Role Our Customer Solutions Engineers (CSE) are critical technical partners for our customers and sales ... Skills & Experience Required: Professionalism and a customer-first approach More than 5 years’ prior

Lead and manage a global team of 100+ agents and team leads, ensuring excellent customer service, efficient ... Collaborate with internal teams to ensure customer feedback informs service delivery and strategic decision-making ... lifecycles, and service delivery. ... Customer Support teams at Lodgify. ... 2+ years of experience in Customer Success or a similar role, with strong knowledge of customer success

Reporting to the VP of Engagement Services, this role requires expertise in customer service, strong ... Administer Salesforce Service Cloud and VOIP systems. ... the customer experience. ... locations to accomplish company goals Ability to work under pressure and tight deadlines Familiarity with Service ... Job Description EcoVadis seeks a Global VP of Customer Care to oversee a support team of 50+ agents and

Deep passion for the customer, proven ability to create an excellent customer experience using lean startup ... Embody Schneider Electric Core Values: customer first, dare to disrupt, act like owner, learn every day ... technical standards, blueprints, reference architectures, architecture patterns and technology roadmaps for Customer ... and Responsibilities Overall Design Process: The CMDM Technical Architect defines the standards for customer ... needed to evolve strategies, policies, processes and procedures, blueprints and standards related to Customer

Partner with the Customer Support team leads to develop and refine the Customer Support function within ... Master the dynamics of tutors / learners interaction and the economics of Preply’s marketplace; Own Customer ... Identify growth opportunities and help prioritize our roadmap; Produce thorough data analytics of customer ... need to succeed : Experience as a Data Scientist (5+ years' experience); Previous experience in Customer

part in establishing best practices for Workforce Management (WFM) globally and collaborating with the Customer ... evaluate and challenge current WFM strategies and suggest improvements Collaborate closely with the Customer ... data visualization and Snowflake for managing large datasets Experience working in mid-to-large size Customer